I am gutted as I write this as I read fantastic reviews of this company. I placed an order on 27/08/25 and until now (04/09/25) have had no contact from the company about my order, despite sending que... See more
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This family run buisness,makes good equality natural hair and skincare products that really work! They are approachable and add simple little touches like a personalised hand written note accompanying... See more
The most rubbish customer service ever! Actually no customer care at all! Paid for early delivery 9 days ago. Nothing yet. When you call the number on website you get no answer. Emailed them ... no re... See more
Company replied
I have ordered several products from this company and I love them them all... The mask and face scrub is amazing it leaves ur skin feeling moisturize and clean...And I’ve started my sisterlock journey... See more
Company replied
Company details
Written by the company
Almocado is a family owned business; established in 2010, dedicated to creating handcrafted artisan products especially for textured hair types (curly, kinky, coily, wavy); formulated to nurture, nourish, cleanse, condition, pamper and protect. To that end, we provide a range of hand-made gentle cleansers, deep conditioners, daily moisturisers and protective balms to help you love your way to longer, stronger, happier hair.
Contact info
Harrington Way, SE18 5NR, LONDON, United Kingdom
- 02036333449
- customercare@almocado.com
- www.almocado.com
Hasn’t replied to negative reviews
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Excellent products and made a…
Excellent products and made a difference to my Sisterlocks. I highly recommend.

Reply from Almocado
Love my products and the customer…
Love my products and the customer service. Thank you my daughters and I will continue to use your products on our sister locks.

Reply from Almocado
Love the products
Love the products. The shampoo was fabulous my locs feel light and clean.

Reply from Almocado
Great x3
Great customer service, great communication and great products! I loveee the hair masque working wonders in mine and my daughters hair and it smells amazing!

Reply from Almocado
Great products
The deep conditioner is amazing. Melts into your hair strands and smells divine. Can’t wait for my next purchase.

Reply from Almocado
Living for the Herbal Masque!
I buy a number of products from here for hair, face and body. I am a big fan and knowing that they are natural products if a big incentive for me. The Herbal Hair Masque is a perennial fave, smells so good and leaves my hair feeling so soft.

Reply from Almocado
Holy grail status!
Oh my goodness! These products are truly the bomb! My hair feels so soft & moisturised after I wash & whenever I need to add moisture throughout the week. My two girls’ hair is looking & feeling great too. A definite improvement in thickness & length has been noted, due to these products and a consistent routine that mum is sticking to! We are especially in love with the Moisture Masque deep conditioner, the Argan hair milk (I can see why it can be out of stock 😍😍😍) and the Maximise Moisture LCO kit. Did I mention the SCENTS?! Hair care is always easier when the products smell amazing.
Annette has customer for life! All 3 of us will come & see you in Woolwich when we can. Love from Gravesend, Kent xx

Reply from Almocado
My second order from Almocado
My second order from Almocado. This time I ordered, quite a few facial products. My order consisted of Balancing Facial Toner, Antioxidant Facial Moisturiser, Renewing Facial Oil Serum. I also ordered for my hair Cherry Vanilla Moisture Mist, Replenishing Silk Spritz, Stage 2 Hibiscus Shampoo and Coconut & Castor Oil conditioner (Triple Whipped).
Started to use the Facial oil Friday and the product smells amazing. You only need to pump out a tiny amount and It gives a wide coverage on the face. I will be using it at night along with the Moisturiser. I also used the Toner. All great products. I can’t wait to see the difference In my complexion, by using their products in a months time. I’m waiting for delivery of the Facial Wash to complete the set. I love the fact their their facial products contain Aloe Vera.
I’m also loving the smell of the Cherry and Vanilla Moisture Mist. I purchased the Peppermint and Tree on my first order and worked wonders on my dry scalp.
Thumbs up for the quick delivery during the Covid season.
Well done Almocado!! I am spreading the word about your great company.

Reply from Almocado
Sisterlocks first time I love it
The products work great at moisturising
The products work great at moisturising. The smell is a bit strong so takes some getting used to also the pump of the leave in conditioner was broken when it arrived so it makes it a bit messy to use. But good product overall

Reply from Almocado
Love the products!
lovely products
These products were recommended to me by a
hair specialists. Loved the packaging and they smell amazing my kids said mum can we taste it 😁.it’s smells like vanilla ice cream As i have only used it for 2 days can’t actually say if it works or not, it feels so good on my daughter’s hair, blended in nicely not heavy or too thick.

Reply from Almocado

Reply from Almocado
I love loved the products especially…
I love loved the products especially the avocado hair mask, my daughters hair have never felt so soft and moisturised.
Good Products
Was kept up to date with the processing of my order at each stage right up to delivery
Love the shampoo makes my sisterlocks feel moisturised and clean.
Will definitely order again
Keep up the good work 😀

Reply from Almocado
So far so good
So far so good, it seems like a great conditioner for mine and my daughters hair.

Reply from Almocado
Good product
I like the products but I think for the price they could be a little bit bigger. If you have a lot of hair it will only last at most 3 treatments

Reply from Almocado
Quality over quantity...
I decided to purchase some products after years of deliberation... I'm was blown away with the hibiscus shampoo and avocado moisture mask. A little does really go along way and it leaves my hair so hydrated. I also purchased the avocado milk and silk spray plus hair Glaze. All are great products but I'm mostly using the silk and Glaze which locks in moisture so perfectly. I love that these products are ethically made which such great quality.
Great customer service
Great customer service. I’ve only used this product twice. Left in for 5 minutes after shampoo. It left my hair soft and easy to de tangle. A little goes a long way therefore good value for money.

Reply from Almocado
Great
Great - in fact everything is great, great product quality! Got some things for myself and my sister cannot complain it’s amazing !
FYI if that’s useful gt the 7 loving oils (it’s supposed to be for kids but it’s oils so use that on myself) my sister gt the spritzer & the intensive conditioner is great really penetrates into your hair strands.

Reply from Almocado
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