almizancarrental.com Reviews 

38
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

All good until you return the car. No deposit returned - they don't answer phone or emails. I contacted Dubai Consumer Association; I've been waiting for the deposit back since November 2024 and no... See more

Rated 1 out of 5 stars

I have been renting from Al Mizan Car Rental since November 2024, and my experience has been extremely disappointing. They gave me the wrong car when I first arrived in Dubai. The rep... See more

Rated 1 out of 5 stars

Avoid this company if you are planning to rent a car. They won't return your security deposit and have to wait long time. They don't answer your phone call and even response from refund department... See more

Rated 1 out of 5 stars

they are thief companey kindly all affected from this company kindly please i open case against them . so plz do more complaint will be arrested them very very soon please as well rize... See more

Company details


Contact info

1.4

Bad

TrustScore 1.5 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(38)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid this company if you are planning…


Avoid this company if you are planning to rent a car. They won't return your security deposit and have to wait long time. They don't answer your phone call and even response from refund department is very poor.
I got my deposit back within 24 hours after I filed a case with DED and Dubai Police.
My best advise is to go with other rental company without having to pay any deposit, prices may be high but it is safer option.

10 May 2024
Unprompted review
Rated 1 out of 5 stars

Scammer

Scammer! These people are scammer . I rented a car from them . I thought this is cheep rental company. I paid my rent and deposit of 1000Aed . They said that we have policy to return deposit in 30 Days . I am waiting for my deposit for 65 days . They have lot excuses . I visited office many time . Their staff is very polite when you will go for rent but when you will go to claim deposit they are very irroogent with worse behavior. They will not even answer your call. Please Don't rent a car

8 April 2024
Unprompted review
Rated 1 out of 5 stars

Scammer

Scammer! These people are scammer . I rented a car from them . I thought this is cheep rental company. I paid my rent and deposit of 1000Aed . They said that we have policy to return deposit in 30 Days . I am waiting for my deposit for 65 days . They have lot excuses . I visited office many time . Their staff is very polite when you will go for rent but when you will go to claim deposit they are very irroogent with worse behavior. They will not even answer your call. Please Don't rent a car

9 April 2024
Unprompted review
Rated 1 out of 5 stars

No security deposit refund

I've rented the car on 23 March, company took security deposit and 2 months later they haven't issued any refund of 1500AED.
I've reached to them couple times in whatapp, they said to send them emails. I did. No reply. No refund. Nothing.
Please help

23 March 2024
Unprompted review
Rated 1 out of 5 stars

SCAM❗️❗️❗️ Please avoid

SCAM❗️❗️❗️ Please avoid, it's a terrible company!
I rented from them this year, and when you sign the contract, absolutely nothing is explained. They demand the money upfront, they are very rude, and on top of that, they did not return the deposit. They force you to pay fines or damages to the car that were not even caused by you. A terrible experience that ruined the end of our vacation.

30 April 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam, the steal your deposit. please everybody who was scammed by this company, report this crime to the police department of dubai:
dubaipolice.gov.ae

20 October 2023
Unprompted review
Rated 1 out of 5 stars

DONT USE AVOID AT ALL COSTS

Absolutely ridiculous service. Avoid at all costs as they will not return your deposit unless you have a UAE bank account. I have been waiting 4 weeks between each email as there is no phone number to call. Have given up now. Will be making a report to the authorities as this is theft.

24 November 2023
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

AVOID AT ALL COSTS! Worst company i have ever dealt with. They are rude and speak to you with no respect. They demand money from you all the time. Add extra charges. Send threats and harass you if you dont pay. Dont expect your deposit back either! They are scammers and thieves. Would rate 0 star if i could. Will be filing a report.

5 March 2024
Unprompted review
Rated 1 out of 5 stars

No Caution back, Be Wary.

I rented a car in the period from 30 September 2023 to 07 October 2023. License plate number 38928 model M-JAC S3. I sent emails on the dates: 11-16-23, 12-01-23, 12-03-23, 12-06-23, 12-07-23, 10-12-23, 12-12-23, 27- 12-23, 16-01-24, 23-01-24. I then sent dozens of Whats App messages. The last response was that I would receive the refund on 16 January 2024, since then I have not received anything, nor responses despite dozens of reminders, much less a refund. I strongly advise against renting any vehicle with these scoundrels because they will not refund your deposit. A whopping €314.77, AED 1247.
Jessica Antonia Calmo

30 September 2023
Unprompted review
Rated 1 out of 5 stars

Deposit not refunded Avoid this company

Avoid this company. They do not return deposits.
Very very dodgy company.
They will pass you around the block from WhatsApp to email to WhatsApp etc but no one refunds the deposits.
3 months since we returned car we are now waiting they are ignoring us.

Have filed complaint with DED.

12 October 2023
Unprompted review
Rated 1 out of 5 stars

We have been waiting for the deposit…

We have been waiting for the deposit money since December 22, now we’re at the end of June 23 and they have not returned anything. They are fraudsters.
In addiction, they asked us to pay fines but without any receipt or piece of paper……
Crazy!!! We are really angry. Give our money back!

10 December 2022
Unprompted review
Rated 1 out of 5 stars

Scam

Rented a car on 8/3/2023 and paid a refundable deposit of AED 1.500 which was refundable by e-mailing them 30 days later. I have e-mailed them 5 times, called them on each available number at least 10 times, reached out through Whats App... they do not respond nor have they refunded that amount.
I would avoid at all cost and be warned if you go ahead with them.
on 18/4/2023 having used all existing methods to get them to comply with their own policy, I have filed a fraud case with my credit card company & my bank.

8 March 2023
Unprompted review
Show reviews in all languages. (38 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look