Recently purchased Electrolux conduction hob. Had some packaging issues . Emailed company and within minutes got a lovely and supportive email back. Fantastic customer service and all correspondence... See more
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Review summary
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Great staff Helen and Jeff were lovely, no pressure just really good advice. My AEG washing machine is really good , didn’t realise my old washer wasn’t washing or spinning properly, and it was deliv... See more
I'd never heard of All Your Appliances. Then I Googled a particular tumble dryer that Which? Magazine said was perfect for our needs. Up popped one with over £200 off because of very minor marks on th... See more
All your appliances wasn’t a firm I had heard of before but following a google search for replacement hob found they had the appliance I needed. The order was made and delivery expedited. Was kept inf... See more
Company details
Written by the company
All Your Appliances are a family run business based in Cheshire. For over 20 years we have provided the UK with great service and a fantastic range of discounted appliances. We sell over 10,000 high-quality products per year from leading brands and hold thousands of items in stock. Everything you see is in stock today as we will not list items that we don’t have. Our helpful and friendly customer service team are contactable seven days a week and are happy to assist with all queries before, during and after purchasing. In addition we have our own fleet of 8 delivery vehicles and experienced installation engineers, collectively having over 50 years of experience. We appreciate you taking the time to view our products.
Contact info
3, Road One,, CW7 3PZ, Winsford, United Kingdom
- +441606598072
- info@allyourappliances.co.uk
- www.allyourappliances.co.uk
4.7
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 2 weeks
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Easy to buy from the start to the…
Easy to buy from the start to the finish and quick delivery plus a very good price.
27 May 2025
Item doesn't match the pictures
Showed couple of minor dents in the picture and graded as grade A. Received fridge with dent on one whole side of the fridge ( front to back). Would grade it as class C not A.
Update: thank you All Your Appliances, received a replacement fridge, havent installed get but..thank you for sorting this.
23 May 2025
Reply from All Your Appliances
Good morning.
We're sorry you're not satisfied with the condition of the item you received. Our records indicate that you have yet to contact our customer service department. Please respond to your order confirmation or email info@allyourappliances.co.uk and our helpful team will sort this out for you. We will also reach out by email to you regarding this
Many thanks
---
UPDATE: We have now exchanged the appliance for you as it arrived in a worse condition than advertised. Please do accept our apologies and consider revising your review to reflect the nature of service you received from us after contacting our customer service department.
Super fridge freezer…
Great company good communication great fridge freezer would definitely use them again
22 May 2025
Very impressed with the service…
Very impressed with the service offered. The goods were as described, delivery faultless. Will buy again.
30 April 2025
Good service
29 April 2025
Helpful and professional
Helpful and professional. Appliance arrived on time and we’ll packed. May 2025
7 May 2025
Great service and price
Very good price, good communication about the delivery and the delivery driver was friendly professional and very helpful
4 May 2025
Friendly and polite delivery crew
Friendly and polite delivery crew. On time and told us in advance when they would deliver
5 May 2025
Let down by the delivery people.…
Product is OK but you cannot get through to their delivery agent in the phone, by email or by replying "No" to the delivery agent's text message. I was given a delivery time but it didn't suit. I tried replying "No" which failed, tried calling twice and hung on for 45 mins both times, tried emailing,no response. I think I'll pay the extra £40 next time and use John Lewis. The packaging was water damaged, when I insisted on unpacking the fridge to check it they pressured me for a signature, saying all the boxes looked like that. The fridge was transported on it's side in the truck so had to wait 12 hours before I could use it to allow the compressor oil to settle. They didn't offer any such advice when delivering. Looked in a hurry to get away.
4 May 2025
Reply from All Your Appliances
Thank you for taking the time to write your review.
We do apologise for the delivery issue you experienced. We have contacted the Delivery company with your comments and are awaiting on their response. You are correct. Refrigeration items should be transported upright.
As soon as we hear back from them we'll contact you. In the meantime, please do get in touch with our customer services team if there's anything we can assist with.
I don’t have my appliance and have not…
I don’t have my appliance and have not had any correspondence from the delivery company who have my appliance. I’ve tried ringing them but just was left hanging on eventually got an answer to be told i was 31st in the queue, !!! Been informed by the appliance company that the delivery company they use will be in touch with a delivery date.
3 May 2025
Reply from All Your Appliances
Thank you for taking the time to write your review.
We do apologise for the delivery delays. This was solely down to the delivery company having a large back log after the recent holidays. They also suffered a staff shortage at this point which didn't help. We have now cancelled the delivery and fully refunded your order. Please do contact our customer service team if there's anything else we can help with.
Got a great deal on a B graded machine…
Got a great deal on a B graded machine (a few minor blemishes on the casing of the machine) and you know what I can't even see them! Saved me £100 compared to curry's who had the washing machine on offer for £400. I requested a specific delivery which the sales assistant I chatted to on the online chat arranged for me! Happy customer! Would highly recommend!
2 May 2025
I had purchased an AEG induction hob…
I had purchased an AEG induction hob from this company 8 years ago and contacted them when I needed a replacement due to an accident with the original hob. I phoned to enquire about the differences between 3 AEG induction hob models on their website to ensure I ordered a compatible model. The person I spoke to was friendly and helpful and liaised with colleagues to give me the information I needed.
I then ordered online and I was regularly updated on email regarding the status of the order, which came promptly 2 days later. Even better, I was able to get a hob with a £60 discount due to All Your Appliances having received a batch of hobs in perfect condition but in slightly damaged boxes.
I subsequently sent an email query and received a a prompt reply. Very happy customer. Excellent customer service.
28 April 2025
Excellent service
Excellent service , delivered by 2 very helpful and polite men. Definitely recommend Angela
24 April 2025
Delivery was great as was the driver and appliance
Delivery was great and brought it into the kitchen for me, on time friendly. The washer dryer itself was packed very well and as a grade A appliance you could hardly notice the dinks in fact I had to look for them.
Well pleased. Thank you.
27 April 2025
Quick delivery and excellent service
25 April 2025
Aeg under counter double oven
Only reason I haven't given a five star is the delivery guy's wouldn't wait for me to unpack the item to check if everything was OK with the product as per your instructions but they said they couldn't wait and i had to sign for it and if there was any problems I'd have to take it up with yourselves and then went on there way. I unpacked item and everything was OK thank you very much
3 May 2025
Reply from All Your Appliances
Thank you for taking the time to write your review.
We do apologise for the delivery issue. We have contacted the delivery company and are awaiting to hear back from them as we did book their unpack facility when we sent your details over to them.
Please do let us know if there's anything our customer service team can assist with.
We were given great advice regarding…
We were given great advice regarding the appliance. We forgot to take the brackets for the appliance and I sent an email which was answered first thing the next dsy and you offered to post them. We called I. And picked them up and the member of staff knew exactly where they were and gave them to us! First class service!!
24 April 2025
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