AMP Reviews 

234
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the helpfulness and expertise of the staff, who go above and beyond to assist with finding the correct parts. Many appreciate the excellent communication, quick responses to inquiries, and the overall efficiency of the service. The delivery service is frequently mentioned as fast and reliable, with many parts arriving within a couple of days, often sooner than expected. However, some people were dissatisfied with the order process, experiencing issues such as incorrect parts being sent, delayed dispatches, and unfulfilled delivery promises. These customers also reported poor communication, with tracking information not being updated and concerns about the authenticity of some products.

What people talk about most

Product

Reviewers mention positive feedback about product, often praising the availability of parts for various... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many praising quick delivery times, often... See more

Service

Users describe positive interactions with service, highlighting it as excellent, brilliant, and great value,... See more

Delivery service

Customers generally report positive experiences with delivery services, often highlighting quick postage and... See more

Response time

People report positive experiences with response time, praising the quick and excellent service received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you need spares for any mower this is the only place to contact! So helpful and go above and beyond their call of duty to deliver what is required. Knowledge is second to none and will offer you t... See more

Rated 5 out of 5 stars

I used AMP when trying to find an aftermarket replacement ignition coil for my vintage Danarm chainsaw. The response from customer services was very prompt and some good advice given. Also said they w... See more

Rated 5 out of 5 stars

Highly Satisfied: I needed a spare for my very old but much valued Qualcast Mower, luckily I found All Mower Parts Ltd who were extremely helpful, got me the part I needed at a very acceptable price... See more

Rated 5 out of 5 stars

I inadvertently ordered the wrong coil for my mower, not only did I get a no quibble refund the team were extremely helpful in getting the right (special order part). Postage was quick and see ice was... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

AMP PARTS


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.5

All reviews

(234)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer service

I needed a new drive belt for my mower urgently and I made contact with Dylan via email to find out if they could send one asap.

He was amazing - very helpful about what I needed and how long delivery would take.

I placed my order and the new drive belt was delivered the next day.

I cannot fault the customer service - this is the first time I have used them but I will definitely be a returning customer!

I would highly recommend them without hesitation- thank you for your great customer service!

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and communication.

I ordered a throttle cable clamp from this company, for my old mountfield rotary mower.
I had excellent communications from them, and had the part in 3 days after ordering it.
Excellent service all round. I would certainly recommend this company and will be using them again if needs be.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I wasn’t able to find my specific part number on the website so emailed asking for advice. The response was swift and I was able to to order the part without delay. Great customer service!

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Bought belt for electric lawn mower…

Bought belt for electric lawn mower which broke . Ian sure I put it on properly but I am an amateur.
No questions asked I was sent a free replacement . Only comment was that it is the first one out of 103 to break .

I appreciate their excellent , quick response service service

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Superb, trustworthy Website

Website is very useful. Very competitive pricing.
Communication is Excellent.
Sent an email question of availability and price of parts for a Mountfield Lawnmower. Staff responded very quickly with excellent details and the best pricing. Staff are also very polite.
Differently the supplier to use for your lawnmower parts, plus other gardening tools, They supply a massive range of parts with a superb range of brands.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

The speed I managed to get a spare carb for my Mountfield mower was fantastic. Yes there were cheaper ‘equivalents’ on Amazon and eBay of doubtable quality and compatibility but I found these guys with a bit of searching. They had the correct part in stock which they had listed as the correct part for my mower. Ordered it on Sunday evening and it turned up on Tuesday morning with great communication/updates for the limited time it took. Fitted after work, mower ran better than ever & grass now cut! Fantastic service is well worth paying a little bit extra for. Definitely recommend.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Only Dispatched After I Started a Chargeback

I placed an order and paid for 24-hour delivery and was told it would be dispatched within 24 hours.

After hearing nothing for several days, I followed up and was again assured that it would arrive within 24 hours. Like other reviewers, I was told to ignore the Royal Mail tracking information showing they had not received the parcel, as there were supposedly tracking issues.

Several more days passed with no delivery and no updates to the tracking. When I requested a refund, I was informed that I would need to return the goods first, despite never having received them.

At that point, I initiated a chargeback through my bank. Remarkably, within hours of doing so, the parcel was suddenly on its way.

I still have no idea what was actually going on, but the entire experience was frustrating, time-consuming and completely avoidable.

To make matters worse, having now received the item, I have concerns that the part supplied may not be a genuine Honda part as advertised on the website. I cannot confirm this with certainty, but it does not appear to match my expectations based on the product listing.

Based on my experience, I would recommend shopping elsewhere. The poor communication, repeated delivery promises that were not fulfilled, and concerns over the authenticity of the product supplied made the whole process far more hassle than it was worth.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Getting the right part

I inadvertently ordered the wrong coil for my mower, not only did I get a no quibble refund the team were extremely helpful in getting the right (special order part). Postage was quick and see ice was excellent - will be using again for sure.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Order my part during the afternoon on Wednesday and it was delivered in the afternoon on Thursday. Absolutely brilliant service and thank you so much. Just got to fit it now!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Superb price and very fast delivery.

We needed two new blades for our tractor mower having attempted - and failed -to demolish an acre of blackberry bushes and tree roots.

Allmowerparts were cheapest overall by quite a margin. I had to check the part numbers as they didn't match our machine but AMP were back with the technical information in a few minutes of sending the email and we did the deal while I was on the phone. Delivery was quoted as a couple of days but to my amazement 20 hours after ordering they blades had arrived. Helpful, friendly and very efficient. Can't fault AMP. Very good service.

20 May 2025
Unprompted review
Rated 4 out of 5 stars

Great customer Service

I ordered a part for an out of production lawnmower but unfortunately it was the wrong part that was sent. I contacted the customer care department they sent me a return label and after receiving my returned part a full refund was deposited in my account. Great service!

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. I initially received the wrong part for my machine, I contacted the team via email and had an immediate response resulting in the right part being dispatched that same day. Absolutely terrific!

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, had difficulty in finding the correct mower blade for my old sit on mower.
Emailed all mower parts. Within the hour they had replied with a recommendation, perfect !
Will definitely use again !!

13 May 2026
Unprompted review

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