Allied Mobility Reviews 

1,542
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 306 reviews, reviewers overwhelmingly had a great experience with this company throughout the entire purchasing journey. Customers frequently praise the dedicated staff for their professional helpfulness and the clear, detailed demonstrations provided during vehicle handovers. Consumers also highlight the remarkably smooth delivery service and express deep satisfaction with the overall quality of the provided vehicles. Some reviewers were not happy with occasional delivery delays or minor oversights encountered during the vehicle handover process. A few people also mentioned experiencing unexpected waiting times, scheduling mix-ups, or missing documentation when receiving their new cars. These isolated scheduling issues occasionally caused frustration regarding the expected arrival times of their transport solutions.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently polite,... See more

Service

Consumers find service to be positive, highlighting a smooth, professional, and stress-free experience from... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting how quick and... See more

Product

Clients share positive opinions on product, expressing high satisfaction with their new vehicles and home... See more

Customer service

Reviewers mention positive feedback about customer_service, noting that communication is consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely first class process from beginning to end. Very prompt response from first enquiry about changing our WAV & within a week new vehicle had been ordered after a visit from Tim from Allied M... See more

Company replied

Rated 5 out of 5 stars

Bit of a late review. But i wanted to shout out a lad called Oliver who works in the west mids (stoke) kind of area... last summer my sister was diagnosed as terminally ill she was already in a whe... See more

Company replied

Rated 5 out of 5 stars

Great experience. Local sales manager Monique was really excellent. Organised a demonstration very quickly and talked us through the process thoroughly. What a nice person. Vehicle delivered after onl... See more

Company replied

Rated 5 out of 5 stars

From start to finish, an excellent service from AM. Although there was a delay due to the manufacturer, AM kept us informed at every step and in the end the vehicle was delivered sooner than we expect... See more

Company replied


Company details

  1. Mobility Equipment Supplier
  2. Motor Vehicle Dealer

Written by the company

Allied Mobility is the UK's leading wheelchair accessible vehicles specialist. We supply a wide range of new and used wheelchair accessible cars to suit a variety of needs. All of our wheelchair accessible vehicles are available to buy, rent or lease via the Motability Scheme. We also have a fleet of mobile service vans that provide safety checks, repairs and vehicle servicing right outside your door.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,542)

301 reviews in the last 12 months

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Rated 5 out of 5 stars

Allied Mobility.. First class 😃

Absolutely first class process from beginning to end. Very prompt response from first enquiry about changing our WAV & within a week new vehicle had been ordered after a visit from Tim from Allied Mobility.
The driver who delivered the Peugeot Horizon was very good at explaining everything about the vehicle.
Well done, great customer relations throughout keeping us informed.

6 August 2026
Allied Mobility logo

Reply from Allied Mobility

Hi Sally, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience with Tim and the team. Best wishes, AM.

Rated 5 out of 5 stars

Was informative polite nothing was too…

Was informative polite nothing was too much for them explained everything regarding the vehicle and just generally pleasant to deal with

5 August 2026
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Reply from Allied Mobility

Hi Courtney, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience with our team. Best wishes, AM.

Rated 5 out of 5 stars

Our customer experince was grate from…

Our customer experince was grate from start to finish we were kept up todate and the man delivering the car showed me most of the controls as i have niver driven a outomatic

10 August 2026
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Reply from Allied Mobility

Hi Wilma, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience with our team. Best wishes, AM.

Rated 5 out of 5 stars

All good from ordering to delivery but…

All good from ordering to delivery but Peugeot horizon great but annoying rattling at back doing my head in

3 August 2026
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Reply from Allied Mobility

Hi Steven, thank you for your feedback. We're pleased everything went smoothly from ordering through to delivery. Best wishes, AM.

Rated 5 out of 5 stars

From the start to us receiving our WAV…

From the start to us receiving our WAV we couldn't of asked for a better service. Everybody I spoke to on the phone were very helpful and the 2 men that delivered our vehicle were so lovely and spent time explaining everything

7 August 2026
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Reply from Allied Mobility

Hi Sam, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience working with our delivery team. Best wishes, AM.

Rated 5 out of 5 stars

Really friendly and helpful

Really friendly and helpful kept us informed about wav

7 August 2026
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Reply from Allied Mobility

Hi Chris, thanks for leaving this 5 star review. We're delighted to hear that you had a good. Best wishes, AM.

Rated 5 out of 5 stars

Every process was explained from start…

Every process was explained from start to finish
Even now with questions I have are answered quickly nothing seems to much
Excellent company everything was done smoothly no problems at all
I would highly recommend
Thank you for making our experience so easy

28 July 2026
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Reply from Allied Mobility

Hi Jennifer, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience working with our team. Best wishes, AM.

Rated 5 out of 5 stars

Vehicle arrived ok

Vehicle
arrived at the appointed time

28 July 2026
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Reply from Allied Mobility

Hi Peter, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience working with our team. Best wishes, AM.

Rated 5 out of 5 stars

The guys were very polite and thanks to…

The guys were very polite and thanks to every one I will be able to get out and about in ease.

31 July 2026
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Reply from Allied Mobility

Hi Lorraine, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience working with our team. Best wishes, AM.

Rated 5 out of 5 stars

kept up to date with all stages from…

kept up to date with all stages from ordering to delivery. When delivered allied colleague was really helpful, friendly and efficient.
vehicle is perfect for us.
very pleased.
thank you

31 July 2026
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Reply from Allied Mobility

Hi Jenni, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience working with our team. Best wishes, AM.

Rated 4 out of 5 stars

Communication was excellent

Communication was excellent. Always knew where I was in the process from first contact, demonstration, ordering vehicle , deposit payment through to delivery. Answered any questions I had very promptly. ( I never give 5 stars on reviews!)

28 July 2026
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Reply from Allied Mobility

Hi Steve, thanks for leaving this 4 star review. We're delighted to hear that you had a great experience working with our team. Best wishes, AM.

Rated 5 out of 5 stars

Easy ordering

Easy ordering, Delivery service great staff easy to talk to, all round great service

30 July 2026
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Reply from Allied Mobility

Hi Daniel, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience working with our team. Best wishes, AM.

Rated 5 out of 5 stars

The company was very friendly and…

The company was very friendly and helpful and kept their promises regarding timings. The employees we met were all very friendly and helpful and knowledgeable.

22 July 2026
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Reply from Allied Mobility

Hi Martina, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience working with our team. Best wishes, AM.

Rated 4 out of 5 stars

Needed more info

Everything was great. Just a shame the man that delivered the van wasn’t aware how the wheelchair seat belts worked. It took my husband a while to work everything out. It wasn’t obvious and as the demo had been a few weeks ago we would have appreciated a reminder.

28 July 2026
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Reply from Allied Mobility

Hi Mark, thank you for your feedback, it helps us improve what we do. We are sorry to hear your experience hasn't been up to the standards we hold and expect. We have passed this on to our customer care team.
If there's anything else you need in the meantime please let us know. Best wishes, AM.

Rated 5 out of 5 stars

New vehicle was delivered on the day…

New vehicle was delivered on the day that we had arranged. Absolutely no problems with the Allied Mobility at all.

28 July 2026
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Reply from Allied Mobility

Hi Robert, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience working. Best wishes, AM.

Rated 5 out of 5 stars

No hassle from start to finish

No hassle from start to finish.
Very smooth process and staff were friendly and knowledgeable .

28 July 2026
Allied Mobility logo

Reply from Allied Mobility

Hi William, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience working with our team. Best wishes, AM.

Rated 5 out of 5 stars

Great customer service did everything…

Great customer service did everything that was needed and everything answered if I was unsure about something .

20 July 2026
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Reply from Allied Mobility

Hi Steven, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience working with our team. Best wishes, AM.

Rated 5 out of 5 stars

A great all around service from start…

A great all around service from start to finish. This is the third WAV I've had from Allied Mobility and have never had a problem.

20 July 2026
Allied Mobility logo

Reply from Allied Mobility

Hi Kieron, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience working with our team and thanks for your trust. Best wishes, AM.

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