I was fortunate that I met Isla Everett at Allica Bank who supported me all the way through the quite simple process of opening a business current and savings account with Allica Bank. Not o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Allica Bank
Written by the company
Allica is a bank built especially for established businesses with between 5 and 250 employees.
A third of the UK’s economy depends on these businesses, yet they’re overlooked by the big banks with a service that is increasingly impersonal, inconvenient, and poor value. We're here to change that.
Allica Bank is on a mission to give established businesses the banking they deserve. That means:
- a business current account that rewards business owners for using it.
- a relationship manager whose name and number they actually know.
- powerful tools and technology that make life easier, not harder.
It’s proving to be a winning combination. Allica was named as Britain's fastest-growing private company in 2024’s The Sunday Times 100, and we’re also the fastest-growing fintech in the 26-year history of Deloitte’s UK Technology Fast 50 awards. Since we opened our doors in 2020, Allica has lent over £3 billion to established UK businesses and raised £4 billion in deposits.
From our offices in Milton Keynes, London and Manchester, we’re offering business banking how it used to be, just better.
Contact info
4th/5th Floor, 15 Worship Street , EC2A 2DT, London, United Kingdom
- 0330 094 3333
- customer.services@allica.bank
- www.allica.bank
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can’t fault them wanted asset finance…
Can’t fault them wanted asset finance for a car for the business and they spoke to me 3.30pm on Friday and all approved before close of business same day. Car pair for within 3 days despite the car dealership being a nightmare through. Can’t rate Allica highly enough!!
Very straight forward
Very straight forward to set up and I had a lot of support from my Allica Management Executive.
The rewards are great and the simplicity to use the account is a huge advantage compared to other banks
True relationship banking
It’s so nice to have a true relationship Manager who obviously cares and provides quality service. Just like the “good old days “. Highly recommend them.
Dawn McLean was extremely helpful and…
Dawn McLean was extremely helpful and made everything easy
Great staff
Dawn was an excellent representative of the bank. Held my hand throughout the whole process to get us set up.
May use AI-assist with repliesRead more
I had over £40,000 in my business…
I had over £40,000 in my business savings account. Turns out that doesn't count towards my business rewards account, so I got hit with a £25 low balance fee. Naturally, I asked them about it, and they said, "We gave you sufficient warning," which is completely wrong. I never got any emails. I checked everything, my inbox, trash, spam, all of it. Not a single email.
Only after I complained, the next month (I hadn't added any money) I suddenly got a warning. I'd never received one before I complained to their support, and only after I'd already been charged the fee did the warnings start showing up. Very convenient.
Their messaging and marketing are good at making you think you'll get the highest rates on the market, but that's only if you meet a bunch of conditions. Look into it and you'll see you're not going to get anywhere near the advertised rates unless you tick all the right boxes.

Reply from Allica Bank
It was great experience of working with…
It was great experience of working with Allica , My account manager Mr Satpal Singh is very helpful and prompt in his all actions.
A well-deserved 5 stars from us!
Getting a business account set up can often be a challenge, but Isla made the whole process quick and straightforward. She was incredibly efficient and kept everything moving smoothly from start to finish.
The app is also excellent and very easy to use.
A well-deserved 5 stars from us!
A very seamless process to move my…
A very seamless process to move my business savings across, Zoe dealt with everything.
Exelent and very easy
Strongly recommend
Shaun Whiting, our new business manager, has been brilliant - supportive, communicative, knowledgeable and has managed the case every effectively. He is very relational and supportive and his involvement led to us securing relevant new finance and refinancing. Being the first interaction/dealing with Allica it has set a very positive tone!
Thanks for all your support Shaun!
Top Marks
I rarely write reviews, but felt inclined to do so, as I am thrilled with my new business banking experience. Allica bank fits my banking needs like a glove, allowing multiple accounts, which is a must for me. What really puts the icing on the cake is the FANTASTIC customer service. Real people who are knowledgeable about their product. I have to give a special mention to Hayley & Fawad who have held my hand through the onboarding process, which has allowed a very smooth transition. Thank you
Finally getting something back instead of paying out for Business Banking
We've just moved to Allica Bank and the process couldn't have been more straightforward. We moved some money into the savings account just before the month end and were delighted to earn £20 interest on it in just 4 days! We're very much looking forward to the end of our first full month with them! Ben Homans is our 'Allica Man' and has been super supportive, visiting to talk through the requirements and suitability of Allica for us and then again to take us through the switching process. Very reassuring, very easy. After all these years of paying out for the privilege of Business Banking, it's really pleasing to be finally getting something back!
Allica bank has a friendly easy to use…
Allica bank has a friendly easy to use app which is perfect for my needs. They also have competitive savings rates.
Great Service
I had a great experience with Patrick Henry at Allica Bank. He was extremely helpful throughout the process of setting up my business account and made everything clear and straightforward. Patrick was professional, responsive, and supportive, answering my questions and guiding me through each step. I really appreciated his patience and efficiency, and I would highly recommend him to anyone looking to open anaccount with Allica.
Simple to use
Simple to use, very clearly described products, transparent and competitive rates and get back to any queries very quickly. Would comfortably recommend.
Amazing bank with good interest rates…
Amazing bank with good interest rates and simple online and app. Good to earn on a card spends. I would recommend to anyone in business
Super support
Great to have someone I can email or phone if I need help, and the banking app is so easy to use.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







