Allegro Reviews 

i bought a cd jewelcase which is the case for the cd came broken do not really recomend but also i bought another cd i got it completly fine i bought a gift for my self so we will see how that will turn out

A very big marketplace with virtually every goods available in Poland, with plenty of items available from used books to sports goods and rare cosmetics items. This choice has like 90% better choice than any offline store here.

Also there were some minor issues of course , such as delivery time hiccups that depend from individual sellers, for example packages can go like a week or more, but if you are not in a hurry, it's ok to wait a little for a good price.

I also don't like that sometimes there's only Allegro Delivery option in goods and no InPost option :/
Also once there was a torn package delivered but there was a quick refund and with no problems.

The UI overall is really good and convenient, and intuitive without questions. I really like this store and it's addictive to add things to your favorite items, so every time I buy more than expected. :) Thank you for positive experience!

No point to write negative opinion about companies selling there, Allegro will delete it. They don't care about buying clients because they have no profit from buyers.

Terrible. I deleted my old address, ordered something to my new address, and Allegro decided to have it sent to my old address anyway, which should have been deleted. Not only is this a terrible UX, it's also possibly illegal — I'm sure Allegro has heard of the GDPR!

Also, on the homepage, if you want to find Allegro's contact information to make a complaint, they naturally put the information in the footer. Sure, makes sense. Except, when you scroll down to the footer, the footer moves away, because they placed the footer below a component that infinitely loads more content as you scroll! Which product manager or designer thought this was a good idea? Whoever it was, you're an amateur, and you should be fired.

Polish scammers stealing money around Europe, avoid at all cost. Received damaged, resealed product without reliable option to return.

I contacted Allegro support but it was like talking to retarded people always getting conflicting answers.

I personally made a purchase using their platform and had a very good experience. I decided to trust the site, even though I had read quite a few negative reviews on Trustpilot. From what I understand, Allegro.pl is an aggregator, so there are several physical stores that actually process the orders and handle the shipping. In my case, I bought a couple of clothing items, and they were shipped and delivered very quickly. So I can only leave a positive review of this service.

Horrible avoid at all cost, horrible, as a (former) seller, nearly 300 euro is stolen from funds. I have asked them to sort this out ASAP.

Edit i got a reply, i have never complained about the fees. Typical allegro reply, really.

Terrible service. Three-four days delays!!! Poor support, no one even cared to inform me or apologize. Such attitude is unacceptable. I will no longer order from Allegro.
If you want to save your time, nerves and money, avoid them!

My package was delivered to another person. This person had told the courier that this package was not for her but he didnt care and left her with it. Luckily she is honest and she called me and gave me my package. Absolutely AVOID using Allegro.

I ordered cat food on Allegro and received a heavily damaged package. The bag was torn and taped, the box was crushed and part of the contents was missing. I reported the issue on the same day with full photo documentation, expecting a quick resolution. Instead, the process dragged on for almost a month. Allegro’s approach felt unfair, because they seemed to stand on the seller’s side, insisting that I must return the damaged bag before getting a refund, even though the fault was clearly in the delivery. In the meantime I had no choice but to use the food for my pet. This was the slowest and most frustrating complaint process I have ever experienced. Allegro should put more effort into protecting buyers and handling complaints quickly and fairly.

I was told that I will receive refund 5 Aug within 2 working days (which ends 7 Aug), then I wrote back to Allegro Protect asking where is refund and they asked only to write them my bank account at 9 Aug. Then I waited another days and wrote back 2 days ago and was told that they will make refund within 3 working days. 3 working days ends today, since bank didn't receive ANY transaction which are proceed within 2-3 days, that means I'm not getting any refund within "new" 3 working days.
Probably there wasn't made any refund at all so far. 5 Aug - 15 aug, 10 DAYS and not even started.

Last time I wrote Allegro Protect back saying that I didn't receive refund for Allegro Protect [593303-1752569688] 3 DAYS ago and didn't receive any answer about delay or anything.

UPD: Still nothing. 18 August was yesterday.
how are you "doing our best" if I was told to receive money within 2 days as 5 August and today is already 19? How do you say "just 2 days" if you didn't even ask me for bank account (if it was necessary to tell).
1+1=9272 © Allegro
What I literally see: Nobody cares, days are going, nothing changes, I'm the only one who is writing about it again and again. 5-7-9-12-18-19 August.
"Usually it takes 3-7 business days" 5-19 15 days so far. 10 business days.

Allegro will delete my account because I have not made any purchases or posted offers for 5 years from account registration, or 10 years from the last transaction on the account as they state in the mail I received.

If I don't purchase or list anything for sale within 12 days of receiving this email they will automatically terminate my contract.

According to what they say there is nothing else that I can do to keep my account. So I will lose it.

This is one of the most radical ways to kick out a potential customer I have ever encountered. It is like a shopping mall security guard grabbing a visitor in a store and forcing them to leave because they have not bought anything for a while. Really?

I have no problems staying as a customer but they don't want me apparently. I am still waiting for them to make an English translation of their site that non-Polish speaking users can understand.

But if they ever manage to make an international version I will probably not use it because how they treat me this time because they have now treated me bad with this letter.

Scam of a company . Won’t allow you withdraw your money have to do constant challenges no response . At no point do you get told to stop up account

Continuing the endless case no. "52903598", I was forced to start an international lawsuit against the company, as they refuse to remove my photographic work of a listing on their page without my authorization, credits or fees paid for it.

Their "Report Form" always ends up on an error message and all their support staff seems to be digitally unskilled enough to copy and paste an e-mail to the proper department, they just keep asking for Screenshots proving that I sent it via form and with the error message, from different browsers, times, logins, incognito windows and whatever other variation you can imagine.

A forwarded email to the proper department in less than 10 seconds could solve this issue that took an immense proportion in a totally unnecessary manner.

But, as said before, all their team seems to be completely unable to perform basic tasks, unskilled enough even to forward emails between their own departments.

So, keep in mind that if you buy from Allegro, you are convenient with PIRACY, ILLEGAL USE OF INTELLECTUAL PROPERTY and if by any means your order gets any trouble along the way, YOU WILL DEAL WITH A TEAM OF UNSKILLED WORKERS TO GIVE YOU ANY SUPPORT, no matter how many proofs or requests you have or need.

For a marketplace, this page proved to be unable even to sell printed magazines on the streets, totally uncapable of dealing with people, money and rights on the same sentences and situations at all.

Placed an order for a Harman/Kardon go&play 3 as there was the best price offered at that time. All went smoothly, delivered in time.

Pls refund me back my money I don’t want to proceed with the completion of the task given. I was scammed

We were seller at Allegro, when we wanted to close our account, they did not pay out and keep our payment. It is neither trustable nor honest company at all. We do not advise to work with Allegro anyone!

Horrible horrible delivery and service by allegro. My package took 5 days to reach from one part of Gdansk to Gdynia 😂 I mean what a joke.

DO NOT ORDER, it's a scam.

Scam company, they do not deliver what it is supposed to. They have sent an airbag under recall, and in the site they had another one.