Alcura UK Reviews 495

Sheetal one of the alcura healthcare nurses, has since mid October 2025 been training, guiding, and supporting me as i begun a new treatment medication of skyrizi to help preserve my large bow... See more

Sarah Exworthy today trained me to use the pen containing Teriparatide. She was very patient and kind and explained the procedure in a clear understandable way and watched me inject myself ensuring I... See more

Had a 2nd nurse visit for my son as he was still a bit unsure on administrating his injection. Shelley Flynn came out to see us and was exceptional. She was so respectful and patient, even using a 'p... See more

Attention to detail. Understanding exactly what i asked. Follow up calls and extra information for possible future needs . Michelle Flynn is my nurse and its been lovely getting together to sort my n... See more

Charlotte attended out house to show us how to administer injections on our 3 year old and also to educate us on how to work best with the medicine. Wow! She was incredible. So helpful, patient, thoro... See more

Fantastic care from start to finish every time my nurse, Silvana, visits me at home. She goes above and beyond to make sure that I’m ok, not just whilst having my treatment but with everything. Silv... See more

Hi,had my clinical nurse come today for the first time,(Mario).He went through everything I needed to know,Absolutely brilliant my meeting went,showed me from start to finish about my injections,.Mari... See more

Sheetal came this morning to guide me through my first self injection, which she did brilliantly. But she did SO much more than that in understanding, warmth and empathy. Left me feeling I was worth a... See more

This product did not relieve pain in fact caused pain! They offer a full return policy but give no instructions other sending support and email to which you receive a generic response that they are re... See more

SHEETAL From the moment Sheetal walked into my home, I felt at ease. She related to me completely and with all her help and advice, I felt totally reassured. She conducted the training session b... See more

I had an excellent training session with Nurse Alison on how to use the Ajovy injection. She explained everything clearly and at a comfortable pace, making sure I fully understood each step before m... See more

Sheetal was the nurse looking after me with my Skyrizi medication injections until I got used to them. She was very polite, communicative and kind. She taught me how to do them very thoroughly and com... See more

My medication was delivered on time and packaged really well. The courier text to say he was on his way and rang when he was at my door. Shelley Flynn the nurse, came out to show me how to give mysel... See more

A number of times ive had problems with them delivering medication and now they have messed up again Putting the wrong address down on a delivery which when ive spoke to them about you end up waiti... See more

Reply to edit. was told 9am this morning that a manager would be calling me back shortly. Even when you work with me it amounts to a dreadfully poor service provided Alcura have left me without... See more

Sheetal visited our family and was patient and relaxed with our elderly Mother. Sheetal allowed enough time for the patients age and was very kind when our Mother had a bad reaction to the injection... See more

Totally hopeless. Between whinging about Saturday deliveries (I work full time) and five hour delivery windows, I dread having to deal with them. Currently they failed to deliver on Saturday but I had... See more

Allison wee nurse N.Ireland so lovely and helpful. Breath of fresh air Went through everything and went to trouble of finding out about my deliveries. Watched me through the whole thing. Very encour... See more

Nurses Mario & Andreas were excellent I was very nervous about injecting myself & they were patient , understanding & extremely knowledgeable. They were running a little late but texted & informed me... See more

My home care nurse, Sheetal, has been absolutely amazing. I simply cannot believe how far we have come in her 6 visits. I have been severely needle phobic since age 10 and 6 months ago I was freaking... See more

The nurse , Charlotte was on time. Her instructions were clear and concise. Above all she was friendly without being condescending. Gave me time to practice giving myself injections. Brilliant.... See more

Michelle Flynn has been coming to see me to do my injections and she is kind patient and extremely caring ! She always keeps in touch coming up to your appointment and makes sure you know what’s happe... See more

I have been having visits with one of the nurses, Sheetal, for a few years to help with my medication for my bones. She was a delight to get to know and has helped me with the techniques for th... See more

My Homecare nurse Sheetal visited to provide training for self administration of my injection and was absolutely brilliant. She immediately put me at ease and was very calm and reassuring throughout... See more

Sheetal was absolutely amazing when training us today with our son. We felt at ease straight away and nothing was too much trouble for her. She spent lots of time going through things and answering al... See more

I have received fast service in terms of delivery and my call from Allison came very quickly after this. I opted to have my training over a video call as I had some experience of injecting previously.... See more

Had a home visit from Sarah Exworthy regarding how to do the daily injections.She was excellant in explaining and showing what to do and also she made me feel so relaxed during the visit,so thank very... See more

Andre made an appt to see Mrs Khusmanben patel to arrange a demonstration on how to take the injections. He was so calm and explained everything in detail and did not miss a thing. I just wanted to p... See more

Michelle flynn come to help me today with my new meds she was very understanding that I was worried over the needle she told me how to use it and was very reassuring while I was doing it. can't thank... See more

Yet again Alcura I have been left without without my meds.This issue should have been sorted in October 24 yet here we are again.Now I have received a phone call from yourselves today telling me you c... See more

I had a home visit from the lovely frill nurse, Michelle Flynn, today. She explained everything really clearly and ensured that I knew exactly how to administer the injection. Michelle also chatted... See more

I was apprehensive about starting the treatment but Sheetal explained everything clearly. She was friendly, caring and helpful and Im confident now that I will be able to manage the injections on my... See more

Very disappointed! My invoice was $81.29 but the charge was $101.29. After numerous emails, I was informed the additional charges "are to support smooth processing, order verification, and complianc... See more

We had the pleasure of meeting Sheetal today, who came to guide us through how to correctly administer our son’s medication. From the moment she arrived, she was incredible ,calm, knowledgeable, a... See more

Just had John G come in to talk me through my medication and injections. I must say he is amazing, talked me through every stage and made me feel at ease. If you are lucky enough to have him as your n... See more

Alcura has the worst service ever for the delivery of medication, their drivers go to the wrong address, you get a message that they have been with pictures of a place you do not even know. You call t... See more

I have only had a couple of calls with Acura and everyone I have spoken to has been very helpful and very professional. Today Sheetal came to show me how to administer my injections. Sheetal is lovel... See more

Difficult to have sensible email trails as the respondents are not fully reading and understanding the contents. So frustrating when dealing with Alcura. Gave up calling as the system does not advise... See more

My meds were delivered on time and the nurse visit by Sarah was very comprehensive and I felt confident to start doing my injections for osteoporosis. Sorry Sarah I didn’t have your surname for the re... See more

John Goldie visited my home to take bloods and he was brilliant through the whole process. So friendly and put me at ease throughout. Definitely made for his profession!

The commitment to the patient from Kara is what makes the service provided by Alcura so amazing. Every session that Kara is here there is never a negative outcome. I would recommend Alcura and Kara to... See more

We had a wonderful experience with Sheetal who came to our home to teach us how to give our son his injections. From the moment she arrived, she was professional, kind, and incredibly reassuring... See more

I had a really bad experience with Alcura Health. I was supposed to have a nurse to come to my home after my injections arrived, to explain how to use them safely. I really feel like no one in A... See more

If I was just reviewing my nurse, Sheeta this would be 5 stars. She’s fantastic, makes you feel at ease and doesn’t make you feel like you are being stupid when you make a mistake during train... See more

Alcura contacted me quickly after my referral, provided the medicine on time. The Alcura nurse visited my home and fully explained how to administer my injections. Very satisfied with the service prov... See more

I was visited by Sarah Exworthy and she was excellent! I couldn’t wish for better instruction and care on the use of your Metoject pens!

I had a really bad experience with Alcura Health. I was supposed to have a nurse to come to my home after my injections arrived, to explain how to use them safely. I really feel like no one in... See more

Andre, my nurse, was extremely patient, friendly and knowledgeable and gave me confidence to start my treatment. Thank you.

Had some home medication today and brilliant service, little confusion with organising the home care but apart from that perfect. Very grateful