Albion Windows and Conservatories Limited Reviews 

234
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff, pointing out that the team provides clear guidance from the initial enquiry without any pressure. Many consumers highlight the outstanding quality of the products and mention that the installation process is exceptionally efficient, clean, and professional from start to finish. However, some people mentioned experiencing minor initial problems along the way, such as a few broken panes, spray foam cleanup issues, or slight defects with glass units. Nevertheless, reviewers consistently noted that these minor inconveniences were handled and resolved very promptly by the dedicated support team.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting that the fitters are... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the high standard of... See more

Product

Customers had positive experiences with product, expressing immense satisfaction with outstanding goods like... See more

Customer service

Consumers find customer service to be positive, highlighting excellent communication and helpful guidance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul made the measuring/spec setting and quoting accurate and without pressure. Visiting to see the real thing in the shop was definitely worthwhile to settle any questions/doubts. John Fredericks Bri... See more

Company replied

Rated 5 out of 5 stars

We have used Albion windows several times in recent years . They are local to us which we like to use if we can. Excellent service from the first enquiry/ measuring and fitting of French doors this... See more

Company replied

Rated 5 out of 5 stars

We have been using Albion Windows for 30years and they have never disappointed. The products are of a very high quality for a very competitive price. We have received many compliments on our new fr... See more

Company replied

Rated 5 out of 5 stars

What a great company from beginning, to the door being fitted was a pleasure. There was no pressure on purchasing etc, saw at the show room exactly what we were getting. The quality of the goods w... See more

Company replied


Company details

  1. Double Glazing Installer

Written by the company

Albion Windows are a trusted family run business, trading for over 30 years, incorporated as a Limited company in 1996, having celebrated 25 years in 2021. Founder members of FENSA in 2002, endorsed by Which? Trusted Traders in 2017 and proud GGF group members. Operating across Bromley, Croydon, South London, Kent and Surrey we offer a wide range of double-glazing windows, doors and conservatories including casement and sash windows, bi-fold and composite doors in high quality Upvc, aluminium and wood.


Contact info

4.9

Excellent

TrustScore 5 out of 5

234 reviews

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4.9

All reviews

(234)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

A great service

A very good service from begining to completion. Very friendly , informative , knowledgeable and helpful team.

22 October 2026
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you so much for your feedback. We are thrilled to hear that you experienced wonderful service from start to finish.

Rated 5 out of 5 stars

Excellent from planning to execution

Excellent from planning to execution! No pressure to purchase just clear explanation. Workers were excellent and very clean. Thoroughly satisfied.

14 October 2026
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you. It’s good to hear your project was seamless and you appreciated our pressure-free approach.

Rated 5 out of 5 stars

Excellent product and service …

We have used Albion windows several times in recent years . They are local to us which we like to use if we can.
Excellent service from the first enquiry/ measuring and fitting of French doors this week.
Customer service is also excellent when we have had to call them to reposition our front door - this is when you can tell a company is committed to their products and customers.

14 October 2026
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you so much for your kind words and continued support! Your comments regarding our reliable service is the best feedback we could ask for.

Rated 5 out of 5 stars

Excellant

Excellant , had my door done few years ago
So I was always going to use them for my windows
Would highly recommend

14 October 2026
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you. It was a pleasure working with you again on your windows. We truly appreciate your support and recommendation!

Rated 5 out of 5 stars

From the start I found Albion to be…

From the start I found Albion to be very considerate of my request and budget. Rob and his son were friendly, polite and courteous. They arrived when they said they would and carried out the installation of windows exactly as stated. Cleared up after themselves every day. Would highly recommend them and the whole company.

17 September 2026
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Reply from Albion Windows and Conservatories Limited

Its good to hear we wre able to deliver your requirements whilst sticking to your financial plan. We will be sure to pass along your kind words to Rob, Sean and the rest of the team. Thank you. Helen

Rated 5 out of 5 stars

New Porch and back door

The fitters from Albion arrived at the time I was given. They installed the back door and the new porch very efficiently. They also did a good job of cleaning up at the end of the job.

17 September 2026
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you for taking the time to review. I will let Rob and his son know you were happy. Helen

Rated 5 out of 5 stars

Friendly efficient service

Friendly efficient service. Very good experienced installer and good customer service.

11 September 2026
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Reply from Albion Windows and Conservatories Limited

We are glad to hear you experienced friendly and efficient service and that Bob delivered such a professional installation for you. Thank you for reviewing. Helen

Rated 5 out of 5 stars

The windows are really lovely and the…

The windows are really lovely and the office staff and window fitters have been very easy to contact and are friendly.

1 September 2026
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

We're delighted that you love the windows and had a great experience with our team. Thank you. Helen

Rated 5 out of 5 stars

A fantastic job …

A Fantastic job,
This is the second time that I have used Albion Windows. I was very impressed the first time, and I wasn't disappointed this time. There has never been an inflation of price as some companies do, who then reduce by thousands of pounds, when you don't accept. The price I paid was in line with final offers made by other companies.
Every stage of the process was done efficiently and as was promised in emails. The fitting guys knew their job, they got on with it with little disturbance to the house. They were great at cleaning up. I would highly recommend them.

28 August 2026
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you for your continued support. We are gald that we lived up to your expectations again. I will pass your kind words on to Luke and Jamie—they will be pleased they made such a positive impression. Many thanks, Helen.

Rated 5 out of 5 stars

Local business with attractive showroom…

Local business with attractive showroom and range of nice doors. Helpful advice and no pressurised sales pitch. Good to deal with and responsive after sales service.

6 August 2026
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you for your support. It`s good to hear the showroom and our no hard sell approach helped and it`s nice to have a comment about our after sales too as that is so important. Many thanks. Helen

Rated 5 out of 5 stars

Good service from start to finish

Good service from start to finish. Helpful friendly staff in the showroom who will answer any questions and help with choices. The fitter was very efficient, clean and tidy, and did a good job.
Would recommend this company.

4 August 2026
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you very much for taking the time to leave such a kind review. Paul will be pleased to know that his assistance in the showroom was helpful and I will pass on your compliments on to Bob, your installer. Its good to hear you would recommend us. Helen

Rated 5 out of 5 stars

Very prompt

Very prompt, clean and professional

29 July 2026
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Reply from Albion Windows and Conservatories Limited

Im glad to hear it. Installing double glazing can be disruptive, so we do our best to minimize it. Many thanks. Helen

Rated 5 out of 5 stars

Used this company 25 years ago for our…

Used this company 25 years ago for our windows which are still like new; so when we needed a new front door they were our go to. Informative, efficient and very reasonably priced - very pleased. Have recommended them to people for years and will continue to do so. Great service and products.

14 July 2026
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you for taking the time to leave such lovely feedback. Its good to hear that your windows have stood the test of time for a quarter of a century! We really appreciate your ongoing support and recommendations. Thanks again. Helen

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, great work and good price.

29 June 2026
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

We strive to give quality work at an affordable price, so its great you recongnised that. Thank you. Helen

Rated 5 out of 5 stars

Doorshine

Quick, clean, 2 guys 1st class

22 June 2026
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

That is great. I will pass your compliments to Luke and Jamie. Thank you, Helen

Rated 5 out of 5 stars

Albion Windows can be trusted to deliver.

Paul made the measuring/spec setting and quoting accurate and without pressure. Visiting to see the real thing in the shop was definitely worthwhile to settle any questions/doubts. John Fredericks British manufacturers gave confidence to my detailed special requests which were all delivered exactly. Luke and Jamie worked so hard over three days to fit precisely without incident and were so clean and tidy respecting my old house diligently. In all Albion Windows delivered a big project on time and to budget. Thankyou.

18 June 2026
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you so much for taking the time to leave such a detailed and thoughtful review. It’s great to hear your experience with us was positive one from start to finish and that our showroom and manufacturer helped give you peace of mind. I will pass on your praise to everyone. Thanks again, Helen

Rated 5 out of 5 stars

A pleasure to deal with

A pleasure to deal with, by far the most competitive quote for new windows and doors, excellent communication throughout the project. Perfect installation, a great experience from start to finish, thank you for the hard work.

17 June 2026
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you for such a wonderful review. We are glad you had a great experience throughout and we appreciate your recognition of the team's hard work. Many thanks, Helen.

Rated 5 out of 5 stars

A friendly and efficient company...

We recently had replacement windows installed and Albion were a pleasure to deal with throughout.Their service was friendly and efficient, and we were extremely pleased with both the quality of the windows and the conscientious workmanship of the installers.

4 June 2026
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you so much. I will pass on your comments to everyone here.

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