Parfümerie Akzente Reviews 108

TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Scammers!!!!! Made an order, paid the money but never got my item. And there is noway to contact them without the contact form which is mandatory to fill in your order number in it BUT they’ve send me... See more

Rated 1 out of 5 stars

I was almost finalising a transaction of 3 lipsticks and after I have entered my bank details , 3 pop up messages came up that the product is not available. I was checking my bank account and th... See more

Rated 5 out of 5 stars

I have ordered through parfumdreams.co.uk for several years and I love the great value and wide range of brands and products that I can order, which I used to purchase whilst on holiday or when I wo... See more

Rated 1 out of 5 stars

Fell for this too, they've taken the money without me finishing the transaction. Remains to be seen if they deliver and when? Shockingly my bank says, even though the normal transaction process wasn't... See more

Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics and Perfumes Supplier
  5. Perfume Store

Information provided by various external sources

HELLO BEAUTY - Hier finden Sie allgemeine Informationen, Standorte und Öffnungszeiten unserer Akzente Parfümerien, Akzente Hairdesign & Akzente Beauty


Contact info

1.6

Bad

TrustScore 1.5 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers!!!!

Scammers!!!!! Made an order, paid the money but never got my item. And there is noway to contact them without the contact form which is mandatory to fill in your order number in it BUT they’ve send me a confirmation email with the order number. Be careful!!!!!!

19 April 2025
Unprompted review
Rated 1 out of 5 stars

I was almost finalising a transaction…

I was almost finalising a transaction of 3 lipsticks and after I have entered my bank details , 3 pop up messages came up that the product is not available.
I was checking my bank account and the money of over 86.78€ are gone from my bank account.
There is no order number as the transaction wasn’t finalised due to unavailable product , money are gone from my bank account and there is no phone number to call them.
I cannot place a complaint or an order cancellation because no order number was provided to me .
I called the bank and they said that is not a fraud as the site look ok to them and I did the order by myself ..
Is this company even real ?!

12 April 2025
Unprompted review
Rated 1 out of 5 stars

Do not use

Do not use, take payment from your card, then they cancel the order without refunding.

13 December 2024
Unprompted review
Rated 1 out of 5 stars

At first the company forgets tocharge…

At first the company forgets to charge me for the order. After I reminded about myself and they gave me IBAN to which it is impossible to send money. After that my bank penalizes me for several unsuccessful attempts to transfer 25 EUR, and the company itself does not even want to deal with this situation and requires her to pay the amount again to the same details threatening lawyers. These are scammers and I will never contact them again.

28 June 2024
Unprompted review
Rated 1 out of 5 stars

Take videos and pictures of yourself opening the package from every angle.

I received a completely different product, a travel-sized men's cologne instead of the full-size women's perfume I ordered, and the company refused to refund, return, or send the correct one. The perfume was sealed in a dark bag, hiding the real contents. If the issue is not resolved, I will unfortunately need to report them, as this is against the law.

13 June 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

Opened my account to find 8 payments have been taken from my account totalling to nearly £400 and I've never even heard of this company,lucky I have insurance and will get that money back,but I have to wait up to a week!fuming!!!

30 April 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

Long delays, threatening manner. I truly believe they are scammers. Avoid

4 January 2023
Unprompted review
Rated 5 out of 5 stars

Great value and wide range of brands

I have ordered through parfumdreams.co.uk for several years and I love the great value and wide range of brands and products that I can order, which I used to purchase whilst on holiday or when I worked in Germany. With every order you also receive complimentary samples which is a nice touch.

The order will take longer to arrive during busy periods, like Christmas and please ignore the negative reviews and make your own decision - these reviews appear to be submitted ahead of the delivery being received.

1 December 2022
Unprompted review
Rated 1 out of 5 stars

This online shop not trustworthy

This online shop not trustworthy. Absolutely disgrace 😤. The didn't refund my money and they didn't confirm my order. And after that they stopped emailing me after a very inconvenient proof please save yourself and don't buy from them

26 November 2022
Unprompted review
Rated 1 out of 5 stars

When i was ordering my item just after…

When i was ordering my item just after i had put my bank details in BUT DID NOT press pay as the item wouldn't be here untill after Christmas so cancelled it, checked my bank straight afterwards and they had taken the money, i have had no email confirming it, so u cannot get intouch to cancel it 😡

16 December 2022
Unprompted review
Rated 1 out of 5 stars

BEWARE

Wish I'd read reviews first when I was busy! Ordered 10days ago.
Money taken immediately from account.
Perfume had a good saving and no delivery costs...I fell for it.
Looks like a scam.
Beware
How are these companies still allowed to trade?

22 November 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look