It's good to be rewarded, however they process is quite convoluted. I'm very pleased with Lebara all my family have now switched over away from O2 and enjoying great service and saving.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was invited to leave a review for this company and - not recognising the name - was completely unaware that they processed Lebara rewards. I find it very annoying to be asked for reviews for compani... See more
Company replied
Great service and a great referral reward. Used the personalised link to refer Lebara Mobile to a friend. The referral connection tracked fine and the pay out became available in a perfectly reasonabl... See more
Company replied
Woww at first I did not believe I could get the £50 referral but I got it for real , the referral process was so simple and straight forward . Thank you virgin media
Company replied
Company details
Written by the company
Many brands offer rewards for referrals, cashback, or other incentives—and Aklamio provides the technology that makes those programs run smoothly. Founded in 2011, Aklamio is the leading Customer Incentives Platform, trusted by over 400 companies worldwide. When you take part in a reward program powered by Aklamio, you can expect a smooth, secure, and rewarding experience—whether you're earning cashback, referring friends, contributing to meaningful causes, or enjoying exclusive promotions. If you’re seeking assistance with one of our reward programs, we recommend visiting our Help Centre: https://support.aklamio.com/hc/en-us.
Contact info
Hauptstraße 27, 10827, Berlin, Germany
- www.aklamio.com
4.5
Excellent
30K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
The payment made to me went through…
The payment made to me went through without any hassle.
8 September 2026
Reply from Aklamio
Dear Michael,
Thank you for your excellent review. We are delighted to hear that your payment experience was smooth and hassle-free. We appreciate your positive feedback!
Regards,
Anita (Aklamio)
Reply from Aklamio
Dear Minhai,
We are so happy to hear that you found our process easy. We appreciate your kind words and positive feedback!
Regards,
Anita (Aklamio)
Easy to get my reward
8 September 2026
Reply from Aklamio
Dear Richard,
We are so glad to hear that you found the reward process to be easy. We appreciate your positive feedback!
Regards,
Anita (Aklamio)
Reply from Aklamio
Dear Aklamio user,
Thanks for your 5 stars review.
Regards,
Anita (Aklamio)
Reply from Aklamio
Dear Mintu,
Thank you for your excellent review! We are delighted to hear that you found our service fast and accurate, and that your reward payment was made easy.
Regards,
Anita (Aklamio)
Reply from Aklamio
Dear Timothy,
Thank you for your wonderful feedback! We are so pleased to hear that you found the transaction process simple and quick. We always strive for efficiency and ease for our users.
Regards,
Anita (Aklamio)
Reply from Aklamio
Dear Fernandos,
Thank you for your wonderful review! We are so pleased to hear that you experienced excellent service and quick payment. Your positive feedback is greatly appreciated.
Regards,
Anita (Aklamio)
Reply from Aklamio
Dear Stephen,
Thank you for your positive feedback! We are so pleased to hear that you are happy with both the process and the outcome.
Regards,
Anita (Aklamio)
Kept very well informed …
Was difficult to navigate at first but then became easy. Very fast payout of reward.
11 September 2026
Reply from Aklamio
Dear Linda,
We're delighted to hear that you found our platform easy to use once you got the hang of it, and especially pleased about the fast payout of your reward. Your feedback is truly appreciated!
Regards,
Anita (Aklamio)
Reply from Aklamio
Dear Asher,
Thank you so much for your fantastic review!
Regards,
Anita (Aklamio)
super fast service and payment
10 September 2026
Reply from Aklamio
Dear Robert,
Thank you for your kind words! We're so pleased to hear that you experienced such efficient service and a quick payment process. We truly appreciate your positive feedback.
Regards,
Anita (Aklamio)
Efficient
Efficient, quick and kept the reward promise for switching banks. No issues with it and this all happened within the stated time frame.
1 June 2026
Unprompted review
Reply from Aklamio
Dear Jasmin,
Thank you for your fantastic feedback! We are so pleased to hear that your experience was efficient and that we successfully delivered on our reward promise within the stated timeframe. We appreciate you sharing your positive experience.
Regards,
Anita (Aklamio)
101 days since a Virgin Media referral…
101 days since a Virgin Media referral should have been paid to me I'm still waiting as is the other party who is still in contract with Virgin so no excuses there. Dashboard doesn't seem useful at all & cannot find a simple means of contacting Aklamio
9 September 2026
Unprompted review
Reply from Aklamio
Dear Zoeie,
We appreciate you sharing your experience regarding the delayed referral payment and the difficulties you've encountered with our dashboard and contacting us. We understand your frustration with the prolonged wait and the lack of clarity. We just emailed you regarding the pending reward, please make sure you check your spam folder too. For any further question regarding your rewards, you can always contact our customer service team via our Help Center and we will be happy to assist you.
Regards,
Anita (Aklamio)
Reply from Aklamio
Dear Aklamio user,
Thanks for your 5 stars review.
Regards,
Anita (Aklamio)
Reply from Aklamio
Dear Aklamio user,
Thanks for your fantastic review.
Regards,
Anita (Aklamio)
Very good and efficient
9 September 2026
Reply from Aklamio
Dear Patrick,
Thank you for your wonderful review! We are so pleased to hear that you found our service to be very good and efficient. We truly appreciate your positive feedback.
Regards,
Anita (Aklamio)
Reply from Aklamio
Dear Aklamio user,
Thank you for your kind words! We're so pleased to hear that you were kept updated on the progress and that you received good service. We appreciate your positive feedback!
Regards,
Anita (Aklamio)
Reply from Aklamio
Dear Aklamio user,
Thank you for your wonderful feedback! We're delighted to hear that the process was easy to complete and that your money reached your account so quickly. We truly appreciate your positive review.
Regards,
Anita (Aklamio)
Friendly advise and great service
9 September 2026
Reply from Aklamio
Dear Aklamio user,
Thank you for your wonderful feedback! We are so pleased to hear that you received friendly advice and great service.
Regards,
Anita (Aklamio)
Quick easy stress free.
8 September 2026
Reply from Aklamio
Dear William,
Thank you for your wonderful feedback. We are so pleased to hear that your experience was quick, easy, and stress-free. We truly appreciate you sharing your positive thoughts.
Regards,
Anita (Aklamio)
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