Air Options Ltd Reviews 151

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Used Airoptions for years, always 10/10! Wouldn't go anywhere else. Engineers are always very kind and friendly, good value for money and the services and any necessary fixing is always done well an... See more

Rated 5 out of 5 stars

We’ve been using Air Options for a while now, and they have been nothing but brilliant. The team is always friendly and proactive, and their communication is excellent — emails are answered quickly... See more

Rated 5 out of 5 stars

We were very happy with the recent site visit from Air Options Ltd. They'd been in touch to arrange the visit in advance, so no turning up unannounced. The two engineers were unobtrusive and just go... See more

Rated 5 out of 5 stars

Normally I don't award 5* but Air Options truly deserve it. Quotation was submitted to replace an A/C unit to our hotel restaurant. I had to get 3 quotes Air Options was the cheapest , works com... See more

Company details

  1. HVAC Contractor
  2. Air Conditioning Contractor
  3. Air Conditioning System Supplier

About Air Options Ltd

Written by the company

Air Options founded in 1995, starting as a small family business has since progressed to become one of the leading commercial air conditioning and HVAC contractors in London, Essex and the Home Counties.

We engineer commercial HVAC solutions for our clients, specialising in retro-fitting working environments to the latest standards. We work for all business sectors such as; IT and computing, laboratories, health clubs, vehicle showrooms and treatment rooms, to name but a few.

We offer Design, Installation, Maintenance, Repair and Refurbishment packages to commercial clients and are committed to supplying quality products and services backed by competitive prices.

Working For you!

Written by the company

Price Promise offered with all our Services and Products
Should you find a like for like product or service cheaper elsewhere, we promise to better it by 5% of the difference. Call us today on 0800 0188423.

Free Installation Quotations

Price Promise Guarantee

Looking for a budget or quote to install air conditioning or HVAC services into your business, contact us for a free quotation. All works are fully guaranteed. In addition we offer a price promise subject to our terms and conditions.

Contact info

4.9

Excellent

TrustScore 5 out of 5

151 reviews

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Rated 5 out of 5 stars

Used Airoptions for years

Used Airoptions for years, always 10/10!
Wouldn't go anywhere else. Engineers are always very kind and friendly, good value for money and the services and any necessary fixing is always done well and quickly.

29 April 2026
Rated 5 out of 5 stars

Excellent Service – Friendly, Proactive and Reliable

We’ve been using Air Options for a while now, and they have been nothing but brilliant. The team is always friendly and proactive, and their communication is excellent — emails are answered quickly and professionally every time.
We recently had an issue with our heating system, and they were incredibly helpful and fast to respond. Everything was dealt with efficiently, and the engineers we’ve met have all been polite, friendly, and very knowledgeable.
It’s rare to find a company that consistently delivers great customer service, but they really do. We would definitely recommend them.

19 March 2026
Rated 5 out of 5 stars

Professional Service

We had to reschedule & delayed payment (all issues our end!) and Bethany showed us great understanding, patience & professionalism when dealing with us. Will definitely use them again.

23 January 2026
Rated 5 out of 5 stars

Brilliant from start to finish

We had an engineer attend site to carry out a repair identified by our 6 month PPM visit. They were very knowledgeable and kept me up-to-date on the progress of the works and left the site clean and tidy. I would not hesitate to recommend Air Options as a company. Communications are great from start to finish any time I have dealt with them.

3 November 2025
Rated 5 out of 5 stars

Thank you so much for all your support…

Thank you so much for all your support over the years — it’s truly been a pleasure working with you.

I’ve been extremely happy with the service throughout. The team has always been efficient and professional, and the prep work and planning ahead of the job were excellent, ensuring minimal disruption to the business. The admin team has also been fantastic — consistently professional and impressively quick to respond.
Magda

8 July 2025
Rated 5 out of 5 stars

Maintenance for A/C Units

We needed an urgent visit as our A/C units weren't working properly, we called and most companies only had future appointments and although it was the same for Air Options, they quickly accommodated us. The experience was great, from the administration to the engineers visit. Highly recommended.

3 October 2024
Rated 5 out of 5 stars

Easy 5 Stars.

Excellent company to deal with. Friendly engineers who arrive when they should. Thorough maintenance program. Great communication.

24 September 2024
Rated 5 out of 5 stars

Reliable, friendly and helpful!

We cannot recommend Air Options enough. We have been with them for a good few years now and they have always been so helpful and quick with their responses. All of their team are friendly, kind, helpful and always on time which is ideal when running a business! Thank you!

18 September 2024

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