We've been really impressed with the service from AIR IT. The team is incredibly proactive – they don’t wait for problems to escalate, and they’re always quick to respond when any technical issues com... See more
Company replied
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See what reviewers are saying
I've seen Air IT grow over the last few years, however there ethos on exceptional customer service and putting the customer first has been unwavering. Air IT is an innovator and has a wealth of... See more
Company replied
Seb worked with me on the phone and remotely to sort out our licensing issues and went above and beyond to resolve the issue and made sure that everything was in order and all attributed accurately an... See more
Company replied
First time I have used the Airhub. Quick response and Zohaib sorted out the problem immediately.
Company details
- Computer Support and Service Company
- also in
- Business and IT Consulting Agency
- Computer Security Service
Written by the company
We’re a trusted technology partner to a wide range of organisations and in-house teams. With comprehensive expertise and industry experience across IT, communications, cyber security and business intelligence, we’ll cover all your technology needs. Independently ranked amongst the world’s most progressive Managed Service Providers (MSPs), we’re proud to be one of the UK's top 3. Whether you choose to fully outsource your IT needs or complement your internal resources, we provide a complete managed solution from initial advice to supply, implementation and ongoing support. We’re here to help your business get the most from your technology, we not only provide outstanding IT Support, we assume the role of a strategic IT partner for many small, medium, and large sized businesses. From local to national organisations, we support a wide range of sectors and all environments including Windows and Mac. Our expansive network not only covers the UK, but our dedicated Kuala Lumpur team ensure we can provide 24/7 support for businesses with multiple locations across different time zones, strengthening our position as the go to partner for IT support locally, nationally, and internationally. If you’re interested in exploring our services further, please get in touch and speak to an expert today.
Contact info
Unit 7, The Technology Hub, Interchange 25 Business Park, Bostocks Ln, Sandiacre, NG10 5QG, Nottingham, United Kingdom
- 020 3089 3436
- info@airit.co.uk
- www.airit.co.uk
4.7
Excellent
218 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Air IT Group
Thank you for the review – we really appreciate it. We'll make sure Sam gets your great feedback!
Great communication
Great, regular communication until a solution was found.
30 May 2025
Unprompted review
Reply from Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
Fantastic Service!
Lee is very knowledgeable and is always extremely helpful.
29 May 2025
Unprompted review
Reply from Air IT Group
Thank you for the review – we really appreciate it. We'll make sure Lee gets your great feedback!
Ryan was exceptional
Ryan was exceptional. Not only did he fully resolve a complex issue he was also very knowledgeable, competent, confident, very nice and explained things in a way that made them easy to understand and follow.
Everything was clear.
9 May 2025
Unprompted review
Reply from Air IT Group
Thanks for the 5* review Franck- really pleased you had an excellent experience.
The service was prompt and proactive…
The service was prompt and proactive with follow-ups at intervals.
14 April 2025
Unprompted review
Reply from Air IT Group
Thank you for the 5* review Ahmed – we really appreciate it.
Excellent interaction with Paul
Excellent interaction with Paul. He was thorough and explained everything he was doing to free up space on my congested C drive also assisted with showing how to activate Copilot within office365.
9 April 2025
Unprompted review
Reply from Air IT Group
Thank you for the review – we really appreciate it. We'll make sure Paul gets your great feedback!
Sascha at AirIT is brilliant
Sascha at AirIT is super responsive and so friendly. Never patronising - he recognises that some end users do not always understand all the IT jargon.
4 April 2025
Unprompted review
Reply from Air IT Group
Thank you for the review – we really appreciate it. We'll make sure Sascha gets your great feedback!
Air IT and its team consistently…
Air IT and its team consistently delivers reliable support and tailored solutions that perfectly fit our business needs. Their team is always ready to assist, offering timely and effective responses that instill confidence in their services, ensuring we feel supported at every step.
2 April 2025
Unprompted review
Reply from Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
Reply from Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
Reply from Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
Fast response
20 March 2025
Unprompted review
Reply from Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
John has help me to sort out Outlook…
John has help me to sort out Outlook set up in a more helpful way, and recover may favourites folder.
19 March 2025
Unprompted review
Reply from Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
Great quick resolve of my issue
Andrew solved my issue quickly and professionally and also showed me how to resolve the issue myself if it occurred again. Thanks
11 March 2025
Unprompted review
Reply from Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
Reply from Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
Great Service provided by Olamide…
Great Service provided by Olamide Adekunle - very knowledge and friendly
Fast and Efficient Service
25 February 2025
Unprompted review
Reply from Air IT Group
Thanks for your feedback! We’ll make sure to pass your comments on to Olamide. We appreciate you taking the time to leave a review.
Reply from Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
Very supportive and cognisant of our…
Very supportive and cognisant of our business needs, showed great patience and diligence to get us to the required outcome.
27 February 2025
Unprompted review
Reply from Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
The support provided to us was…
The support provided to us was outstanding.
25 February 2025
Unprompted review
Reply from Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
Call
although I missed the call, it was followed up with a message. Really helpful to receive a courtesy call on the first day.
24 February 2025
Unprompted review
Reply from Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
The fact that Ryan was so patient and…
The fact that Ryan was so patient and helpful to help me access my emails again. This IT team knows what they are doing and can direct you step by step to help you solve the problem.
Thanks guys!
14 February 2025
Unprompted review
Reply from Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
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