Agnesestudios Reviews 245

TrustScore 1.5 out of 5

1.7

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the quality of the products, describing them as poor, cheap, and not matching the website's descriptions or images. People frequently reported issues with their orders, including items not arriving, missing parts, or receiving incorrect products. The delivery service was also a major point of contention, with many experiencing long delays, lack of tracking updates, and unexpected origins from China despite paying for express or local shipping. Reviewers also found the website misleading, particularly regarding product origins and perceived discounts. However, some customers also noted satisfaction with their orders, finding the clothes beautiful, well-fitting, and of good quality. A few other people also felt that the shipping was fast and the items looked even better in person.

What people talk about most

Product

Clients share ambiguous opinions on product. Many reviewers express significant dissatisfaction, reporting... See more

Quality

Consumers consistently express strong dissatisfaction with product quality. Many reviewers report that items... See more

Order

People report significant dissatisfaction with their orders. Many consumers experienced extremely long... See more

Delivery service

Reviewers highlight significant dissatisfaction with the delivery service. Many customers report extremely... See more

Website

Customers consistently note negative experiences with the website. Many reviewers report that products... See more

Based on these reviews

Rated 2 out of 5 stars

Two points because my order arrived and it looks somewhat similar to the pictures. BUT: its made in China, so the Material just looks and feels like a bathing suit. Its just a very thin layer of fab... See more

Company replied

Rated 1 out of 5 stars

Absolutely terrible. Dress arrived baring no resemblance to the advert. Poor quality. Immediately requested to return. 5 days and 6 emails later they still wont tell me how to return or process my ref... See more

Rated 1 out of 5 stars

This brand changed their name from D’AngelaPanelli to this rubbish to try to dissociate from the horrible reviews. If you haven’t noticed they are scammers who sell shit clothes to people who fall fo... See more

Rated 5 out of 5 stars

I’m from Italy and, as expected, the package took a little while to arrive since it was coming from far away—but that’s totally normal! I’m really satisfied with my order: the clothes are beautiful an... See more

Rated 5 out of 5 stars

I ordered several dresses from this website and I’m absolutely thrilled! The quality is amazing, the fabrics feel great, and the finishing is perfect. Shipping was super fast, and my package arrived w... See more

Rated 1 out of 5 stars

SCAM COMPANY. I never received my products, they said they will reimburse me, they never did and even blocked my email address. I tried reaching out through their 2 email addresses, instagram dm,... See more

Rated 1 out of 5 stars

I ordered a dress over 20 days ago and it still hasn’t arrived. The tracking number doesn’t show any updates and gives no information about where the package is. I’ve emailed customer service multiple... See more

Rated 1 out of 5 stars

Literally drop shipped clothes from shein or similar Doesn’t even have the brand label on it and all labels etc are in Chinese Quality is absolutely rubbish, would never wear this Brand is incredib... See more

Company replied

Rated 1 out of 5 stars

After reading the comments here, I realize I’m not the only one. I placed an order over two weeks ago and still haven’t received any confirmation. I tried contacting the seller and support multiple t... See more

Rated 1 out of 5 stars

Waited 2 months for the order to arrive, with a dress missing they kept claiming was out of stock yet was available to purchase on the website, received completely different dresses that looked like a... See more

Rated 3 out of 5 stars

I’m from Australia and have recently just moved to Europe, looking to buy from this brand! I did notice that some of the products are dupes for popular Australian brands like WithHarperLu and Sir The... See more

Rated 1 out of 5 stars

I think these reviews are fake! EDIT: they reached out and tried to get me to delete my review! The clothes come from China (which isn't clear on their website and Instagram), despite dispatching with... See more

Company replied

Rated 1 out of 5 stars

Horrible Customer service. No access to a valid courier contact. No answer nor support from Agnese Team. I did not get my package nor any support to localize it. After trying during 2 Months... See more

Rated 1 out of 5 stars

Unlike others, I did receive my order but the quality was extremely horrible (fabric, smell, fit, etc.). Even worse than Shein I would say. DON'T SHOP HERE. Save yourself te money. Nothing is wearable... See more

Rated 1 out of 5 stars

Shein like quality, bought after I saw good reviews and saw the insta page. Be assured the quality represented across their socials and website does not match up to what arrives. They also don't a... See more

Company replied

Rated 1 out of 5 stars

Absolute scam! All the positive reviews are fakes - they only sent 1 of the 4 items I bought (after about 2 months) and no response to any of my emails. Customer service is non-existent unless you rep... See more

Rated 1 out of 5 stars

Completely avoid this brand!!!! AWFUL QUALITY & TERRIBLE COMMUNICATION!!!! I paid for express shipping, it was 3 weeks later and I still hadn't received anything. I messaged asking for a cancellation... See more

Company replied

Rated 1 out of 5 stars

Horrible company and clothing. Really poor quality & customer service. This company is taking advantage of people. - Refunds are not possible, refunds are only possible for items that are not on... See more

Rated 5 out of 5 stars

Agnese Studios’ website is beautifully designed and easy to use, which makes the shopping experience as costumers enjoyable. They offer a diverse range of clothing and let me tell you that the designs... See more

Rated 3 out of 5 stars

I ordered 2 dresses in May and they did not answer my emails after telling me that one of their products was out of stock - I replied to this email on 31.05. In the meantime, the team contacted m... See more

Rated 5 out of 5 stars

With the arrival of summer, finding clothes that are at the same time fresh, comfortable and stylish can seem like an impossible task. But Agnese Studios manages to strike this balance perfectly,... See more

Rated 5 out of 5 stars

This brand is the cutest, I love their type of clothing so so much! Every product is just so comfy but at the same time delicate, colorful and pretty. And the best, you can wear it for every ocasion!... See more

Rated 5 out of 5 stars

I’m so obsessed with the designs of Agnesestudios! I love the details and the quality, so I totally recommend this brand.

Rated 1 out of 5 stars

If I could give 0 I would do…it’s a fraud: all their customer care email addresses don’t exist, they don’t reply in dm and they obscure the comments under the posts…so they see the reclaim and just... See more

Rated 1 out of 5 stars

This onlineshop is such a scam. They use fake pictures from influencers and the order takes up to a month of delivery. When the clothes arrived they looked like they are worth 1€. The fabric i... See more

Rated 2 out of 5 stars

Really bad quality, Shein/TEMU look-a-like. They try to make it look "local" or "quality" boutique, but its not. Would not recommend.

Rated 1 out of 5 stars

I first placed an order in July, they got back to me mid August that the item I selected was out of stock, so they gave me the chance to choose another product, and when I received it, almost 2 week... See more

Rated 1 out of 5 stars

Ordered one month ago, just received my package. No communication at all, no order info, no shipping info, nothing. Now that it has arrived, there are multiple strings loose/detached from the dress... See more

Rated 1 out of 5 stars

SCAMMERS! That's the only way I can describe my experience with this company! I ordered a dress that was supposed to arrive in 3-5 days, and instead, 17 days later they sent me a card informing me... See more

Rated 1 out of 5 stars

I definitely think this is a drop shipping scam. Everything looks lovely on their site, when it arrives it really looks like inflated SHEIN products definitely not the quality I was expecting. They al... See more

Company replied

Rated 1 out of 5 stars

Terrible brand and quality… it’s just drop-shipped clothing. I received a completely different package because the items I originally ordered were out of stock — but they never informed me during the... See more

Rated 1 out of 5 stars

One month and still no order received… I feel like this is a scam. I’ve sent emails to customer service and received no response except for a “sorry for the delay.” They’re not even offering to refu... See more

Rated 1 out of 5 stars

So frustrating that I can’t even find the right words to describe. It’s a scam. The company says that the located in Italy but the shipping took 2 months to arrive to Greece. I have ordered 3 clothes... See more

Rated 1 out of 5 stars

!!! FAKE BUSINESS !!! I received my order more than 3 weeks late, and unfortunately, the items were a big disappointment. The quality does not match what was shown on the website — the materi... See more

Rated 1 out of 5 stars

Order took almost two months to arrive. Ordered in advance for a holiday but holiday had been and gone by the time order arrived. Not clear on the website about not being able to return items. Order... See more

Rated 1 out of 5 stars

TERRIBLE! It took over a month to arrive—which I expected, so that wasn’t the issue. But when the shoes finally came, they were nothing like what I imagined. Deep down, I suspected they might no... See more

Rated 1 out of 5 stars

ABSOLUTELY DO NOT BUY FROM THEM. Part of my order was never received, i have been chasing the company for over a month asking for a refund and they have been ignoring my multiple emails and messag... See more

Rated 1 out of 5 stars

This a scam DO NOT BUY FROM THIS BRAND. Everything is from China, absolutely horrible quality, the fabrics are the worst, they don't even bother sewing on their brands label. They come with tags from... See more

Rated 1 out of 5 stars

it is really hidden scam! I bought somethings from this brand. What I order and WHAT I RECEIVE is totally different. very bad quality. I just wanted to return it and after long search how... See more

Rated 1 out of 5 stars

My order arrived late and the quality of the clothes was honestly horrible. I requested a return and refund, but the customer service replies were confusing and kept going in circles. At one... See more

Rated 1 out of 5 stars

Waited almost a month. Apparantly my adress was not filled in correctly, but they didn't notify me about it for weeks. I needed to find out for myself. When i got in contact with the customer ser... See more

Company replied

Rated 1 out of 5 stars

Horrible experience. Definitely a chinese brand and not a spanish one as they mislead you to believe. Ordered a top and it took a month to arrive. The quality is horrible and communication with them w... See more

Rated 1 out of 5 stars

I ordered 3 tops at the end of may, today, 4 weeks later they finally arrived. To my great dissatisfaction the quality of the tops are beyond poor. The fabric feels like pure plastic, is very see thro... See more

Company replied

Rated 1 out of 5 stars

Scam company. They send products that are different to what you order with a note included in the package saying this. The products themselves do not look like they do on the website. They are of terr... See more

Rated 1 out of 5 stars

I’ve waited 3 weeks for my order and when it finally arrived I was so sad to see the quality of the items, the top is completely see trough (did not show this on the website) and the dress is awfully... See more

Rated 1 out of 5 stars

I ordered an item described as a soft, lightweight top with a flattering fit, ideal for layering. What I received was a cheap, tight-fitting lycra dress with a poorly printed design – nothin... See more

Rated 1 out of 5 stars

Bad quality and you can’t Return your Order!!! Even shein has a better Service😭😭 The Good Reviews are Fake, thats why they don’t have Followers in TikTok and you can’t comment there and they also d... See more



Contact info

1.7

Bad

TrustScore 1.5 out of 5

245 reviews

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1-star

Replied to 17% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible. Dress arrived baring no resemblance to the advert. Poor quality. Immediately requested to return. 5 days and 6 emails later they still wont tell me how to return or process my refund. They have offered a 5% refund and suggested i gift the dress to someone. Dreadful. They intentionally have "London" in their name to mislead customers into believing they are a UK based company but they are not.

7 April 2026
Unprompted review
Rated 1 out of 5 stars

Not a happy customer

Item sent after 4 weeks was nothing like the coat advertised......also have been trying to get a refund ...they offered 15%then 20% then when I didn't except that they offered a 25%.refund and refused to give me details of where to send it back for a full refund ....
So I will never use this company again

6 February 2026
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY.

SCAM COMPANY.
I never received my products, they said they will reimburse me, they never did and even blocked my email address.
I tried reaching out through their 2 email addresses, instagram dm, instagram comments, nothing. They keep on deleting my comments btw.
DON'T GET ROBBED LIIKE I DID

17 July 2025
Unprompted review
Rated 1 out of 5 stars

This brand changed their name from…

This brand changed their name from D’AngelaPanelli to this rubbish to try to dissociate from the horrible reviews. If you haven’t noticed they are scammers who sell shit clothes to people who fall for the tactics. When i unfortunately placed an order last june, it arrived in august missing an item. I never heard a peep back from them, never got reimbursed. Keep reporting them.

6 December 2024
Unprompted review
Rated 1 out of 5 stars

Bad experience and very bad customer service

I first placed an order in July, they got back to me mid August that the item I selected was out of stock, so they gave me the chance to choose another product, and when I received it, almost 2 weeks after, it was incorrect. The dress I chose was black and red with some patterns, but I got a regular red dress instead. After having shared the experience to the support by email, they stated they would refund me. I followed up on them for months, and I still haven't gotten a reply nor a refund.

What a scam!

30 August 2025
Unprompted review
Rated 1 out of 5 stars

THIS WEBSITE IS A SCAM do not buy…

THIS WEBSITE IS A SCAM do not buy anything you are not 100% certain you are going to keep. I have been emailing Agnese for 3 months to ask for a refund and they have ignored all my emails. The quality is horrific and I have no way to contact them through phone either.

15 September 2025
Unprompted review
Rated 1 out of 5 stars

So frustrating that I can’t even find…

So frustrating that I can’t even find the right words to describe. It’s a scam. The company says that the located in Italy but the shipping took 2 months to arrive to Greece. I have ordered 3 clothes two of them never arrived and of course I have not received any refund yet. The customer service (god make it) push me to chose other clothes instead of the refund and when they understand that this is not going to happen they stop responding. STAY AWAY!!!

15 August 2025
Unprompted review
Rated 1 out of 5 stars

Not getting my money back

I ordered 3 items and only received 2. For the missing one, there was just a note in the package telling me to email support. I did, they replied once (they would let the team know) and then vanished. It’s been almost 3 months, no refund, no updates. I'm pissed. If this is their idea of customer care, good luck to anyone ordering here.

12 September 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. It’s been more than a month and I’ve never received my order. At first they respond to your emails, saying your package has already been send, but they can’t tell you how long it’s going to take, and they can’t give you a track and trace link. After asking for more information, they will start to ignore you. Never heard anything again. Don’t order there.

13 August 2025
Unprompted review
Rated 1 out of 5 stars

HORRIBLE EXPERIENCE

HORRIBLE EXPERIENCE

What I just saw it happens with a certain frequency. The package came with missing item, and they just evaporate. The products are really bad and arrive months late.

Basically ITS A SCAM

13 August 2025
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience! Poor quality dress, nothing like the photo. Couldn’t return it and lost my money. Never again.

20 August 2025
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience . Obviously a scam and I’ll be prosecuting them legally . I feel like a lot of people are having issues with returns and then not replying and I’d be willing to come together and share our experiences and perhaps taking this to the federal agencies this so unacceptable

26 August 2025
Unprompted review

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