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Rated 4 out of 5 stars

We have been with Agility for over 4 years. The support team are always quick to sort any problems and Paul especially has always been professional, knowledgeable and a great support.

Rated 5 out of 5 stars

Customer Service team are great - they have a really quick turnaround with things getting done, providing us with support and helping us with any issues. Paul worked out the best price and platform fo... See more

Rated 5 out of 5 stars

We are several months into a new contract with Agility, the whole process was very smooth. Brad was an excellent onboarder and Paul has been invaluable and attentive to our technical requirements. Hig... See more

Rated 5 out of 5 stars

Company has been with Agility for 3 years. Paul and Brad always available to help when needed. We use Agility for our mobile phones and Internal phone and will be extending our contract in the futur... See more

Company details

  1. Telecommunications Service Provider

Written by the company

Our company name absolutely embodies what we are all about. With communications at the forefront of UK businesses, we need to not only be able to keep pace with your requirements, but be that one step ahead to ensure your business receives industry leading customer service and solutions. By partnering with Agility as your telecoms provider, you can be certain that all your technical needs and requirements are taken care of by our in-house specialists and that our services will be delivered seamlessly and efficiently. We ensure that all of our customers are ahead of the curve and at the forefront of technology. The advantage of being a service provider means we can provide end-to-end management of your technology and connectivity and we can deliver voice and technology services which are highly resilient and available. Due to our unique and close relationships with our channel partners, we have forged long-standing relationships which in turn allows Agility to deliver the latest technology to our customers ensuring our customers are one step ahead. Our customers see Agility as an extension of their business. Whether you need advice on moving premises, moving services to the cloud or are exploring flexible working policies, Agility are here to help.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

43 reviews

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Rated 4 out of 5 stars

Great Service

We have been with Agility for over 4 years. The support team are always quick to sort any problems and Paul especially has always been professional, knowledgeable and a great support.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

New Customer

We are several months into a new contract with Agility, the whole process was very smooth. Brad was an excellent onboarder and Paul has been invaluable and attentive to our technical requirements. Highly recommended

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service provider

Agility consistently demonstrate professionalism and outstanding communication. Paul, in particular, has supported us on numerous occasions, ensuring our operations continued smoothly even when delays appeared unavoidable.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Partnership

We have worked with Agility for a number of years. They listened to our needs, waited and supported us until the time was right. Since going live, which was smooth, the service and support has been easy.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Paul P 10/10

The team at Agility have been great at integrating wifi and multi centre call directing solutions into our business. Would highly recommend them and Paul P specifically, he always delivers and is very knowledgable.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service team

Customer Service team are great - they have a really quick turnaround with things getting done, providing us with support and helping us with any issues. Paul worked out the best price and platform for our company needs, and has been mostly smooth sailing since.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Brilliant company very easy to deal with from start to finish, couldn’t fault them at all everybody was knowledgeable and professional!

17 April 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been with Agility for 5 years now

I’ve been with Agility for 5 years now. It has been much better than my previous communications supplier. Any issues generally are rare get sorted promptly.

The phones have been reliable and I also have IT support to prevent cyber attacks.

I would recommend this company.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Paul from Agility surveyed our site…

Paul from Agility surveyed our site within 48 hours of a call!

The price was very competitive so we decided to go with them. The install was seamless and hassle free which is very rare these days.
Thanks to all the team at Agility.

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Went the extra mile

Contact with the guys at the team....Paul and Brad were extremely professional, and nothing was too much trouble.
Helped me set things up whilst we waited for Bt to do their bit, and got me up and running straight away.

8 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Company has been with Agility for 3 years. Paul and Brad always available to help when needed. We use Agility for our mobile phones and Internal phone and will be extending our contract in the future . Great service & Team

Dynamic Training

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Been with Agility for over 5 years and they have been a great company to work with, service is brilliant and big thanks to Paul who is always on hand to support us and Craig who helps with our account management.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Always go the extra mile

We have been a customer of Agility for the past 3 years, recently had a change in requirements due to expansion which required us to use a contact centre solution. Although we were only 3 years into a 5 year agreement, Agility provided us with a brilliant new solution at a very competitive price. Can't fault the support we have received from Paul, Craig, Alan and the support team. Always go that extra mile for us which is refreshing to see given my experience with past providers.

23 July 2024
Unprompted review
Rated 5 out of 5 stars

Best Telecoms Company in the UK

A great company to deal with. We are a business with 5 sites and Agility installed our new phone system across all sites and installed Internet connectivity at each office in the U.K. and our German operation.

The next stage will be our IT support to be placed with Agility.

Thanks to Brad for his continued customer service and management of our account.

17 April 2024
Unprompted review

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