agefotostock Reviews 

312
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

The company is out of business now. As a contributor I didn't receive any payment in years. On top of that I could not find any way to remove my portfolio from their databases. Reaching out to the AG... See more

Rated 1 out of 5 stars

Alfonso Gutierrez passed away very recently. The Cepic published an obituary on 11 January 2024, which you can find on their website. Photo Archive News announced his passing a few days earlier. No ne... See more

Rated 5 out of 5 stars

I purchase stock photos from a number of sites. I particularly like the flexibility thatageofstock provides, either by subscription or on-demand purchases. For now I will stick with on-demand until I... See more

Company replied

Rated 1 out of 5 stars

I was a contributor for almost 10 years. Apart from the poor sales figures, there are a lot of photographers whose commission invoices have not been paid, some of them for over a year and more. We wil... See more

Company details

  1. Search Engine Company
  2. also in
  3. Media Company

Written by the company

Buy stock photos, videos & vectors at one of the web's most significant stock photography sites. Search over 83+ million images on Press and News, Creative Rights Managed, Royalty Free & Low-Budget Royalty Free images, vectors, and footage and use our super-fast and supre-convenient easyPricing e-commerce engine.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

312 reviews

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2.5

All reviews

(312)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

All good

All good. One small suggestion for improvement: searching for just a part of an image number yields no result.

15 November 2019
Unprompted review
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Reply from agefotostock

Many thanks for your suggestion that we take it very seriously and we are analyzing how to implement what you propose. Great four stars!!

Rated 5 out of 5 stars

Amazing.!

Amazing.!! Great Service!

15 November 2019
Unprompted review
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Reply from agefotostock

Glad to know that you find our service useful. We really appreciate your five stars!!

Rated 5 out of 5 stars

When I purchased the wrong license

When I purchased the wrong license, there was NO problem with reimbursement and being able to purchase the correct one. Thank you for the quick response and quick refund!

14 November 2019
Unprompted review
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Reply from agefotostock

Sure you will never have a problem with us. Service is key for our company when dealing with clients. Many thanks for your five stars!!

Rated 5 out of 5 stars

All good

All good! Very helpful customer service.

8 November 2019
Unprompted review
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Reply from agefotostock

Thanks for your five stars!! Greatly appreciated.

Rated 5 out of 5 stars

great customer service

I didnt understand the sizing so called the contact number - which was easy to find on the website. Kevin Noel helped me quickly and efficiently. The photo was downloaded and available for use within 30 seconds. I would definitely recommend this site.

7 November 2019
Unprompted review
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Reply from agefotostock

Great to know that our Customer Service was efficient and solved your problem. We are a company geared by servicing our clients. Thousands of thanks for your five stars!!

Rated 5 out of 5 stars

Great Service

Thank you for making this item available through your service. This print will make for a great surprise for my wife's Christmas present.

7 November 2019
Unprompted review
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Reply from agefotostock

Many thanks for your five stars and the possibility that our pictures, I hope, will make your wife happy. Please, give her our best regards for a very joyful Christmas and New Year.

Rated 5 out of 5 stars

GREAT, SPEEDY CUSTOMER SERVICE - WITH A DASH OF HUMOR

GREAT, SPEEDY CUSTOMER SERVICE - WITH A DASH OF HUMOR. When I finally found the image I was searching for at Agephoto, I wished I had tried your website first. There it was - after untold hours searching other photo sources and avenues. My quick query to verify that this was indeed the photo I was looking for was answered within minutes by an excellent customer representative named Kevin Noel. Kevin was cheerful, informative, helpful, and even patient with my lack of technical expertise. Best of all, he also had a great sense of humor! My overall experience was one of the best I've had. Thanks for the 5-star service!

17 October 2019
Unprompted review
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Reply from agefotostock

Thousands of thanks. Approving the service of our employees with clients is tremendously valuable for them and to us because they are the soul of agefotostock. Thanks for your great 5 stars.

Rated 5 out of 5 stars

Smooth photo buying experience

13 October 2019
Unprompted review
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Reply from agefotostock

Many thanks for your great five stars. We tried to make life easy when buying images, I´m glad that you noticed.

Rated 5 out of 5 stars

Great selection of photos

Great selection of photos
I looked at many sites and agefotostock was the only one that had any photos of what I needed and they actually had quite a few. I did contact some other outlets that had possible photos and they all wanted to charge at least twice as much.

10 October 2019
Unprompted review
agefotostock logo

Reply from agefotostock

Many thanks, John, for your five stars. We do as much as we can to be competitive and help clients like you.

Rated 4 out of 5 stars

I would have given you 3 because the…

I would have given you 3 because the first card I used VISA, it was refused without any indication of why. Also I tried using my PayPal password and it also did not work.

7 October 2019
Unprompted review
agefotostock logo

Reply from agefotostock

Hi Joanne,
Thank you very much for your review. We're sorry to hear that you have had some incidents while trying to make payment.

Our system indicates that you should consult with your bank regarding the VISA payment rejection.
We do not have any indication of a failed Paypal payment process, please ensure that your Paypal password is current.

Once again, we thank you for your visit and your patience, and we hope to see you back again. If there is anything we can help you with, kindly send us an email and we'll try to help resolve any issues you may have.

Very best regards from the agefotostock team

Rated 5 out of 5 stars

Excellent!

Excellent! Very good experience

13 August 2019
Unprompted review
agefotostock logo

Reply from agefotostock

Many thanks for your 5 stars. Very encouraging!!

Rated 5 out of 5 stars

Very east to use

Very east to use. Nice assortment and very reasonable priced. I hate those point based sites. Just tell me how much it is and don't leave me unused points. You guys do it right!

10 August 2019
Unprompted review
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Reply from agefotostock

We try to do things to make life easy for our clients. Very encouraging five stars. Many thanks.

Rated 1 out of 5 stars

Very poor image qualtiy--outrageous to…

Very poor image qualtiy--outrageous to charge $50. There were better versions of the same photo available for free all over the internet.

3 August 2019
Unprompted review
agefotostock logo

Reply from agefotostock

Thanks for your "very helpful complain." If you had suppñy the code of the image we would be have been able to understand the reason for your outraged comment or require a credit.

Rated 5 out of 5 stars

Clear

Clear, simple and quick service!

15 July 2019
Unprompted review
agefotostock logo

Reply from agefotostock

Very happy yo know that you loved our easypricing sysytem. Came often, we are here to help!!

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