The Customer Service that I received from Ms. Erica was amazing. She made sure that I got everything in. She was very patient with me and she helped me a whole lot. she was also very nice and communic... See more
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They approved my loan and as I make my payments they store further approved amounts that I can use at my convenience. I will always have money in my account for emergencies.
Very professional and polite the whole thing cook only about 30 minutes from applying to approval. Once I signed the documents, my money was in the bank within five minutes thought I would’ve gotten a... See more
They didn’t judge me on my credit they trust me, wholeheartedly with my income that’s deposited every month. It was a little difficult in the beginning and confusing, but overall, I’m satisfied.
Company details
About Advance Financial - SC Online
Written by the company
Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 90 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Contact info
Oceanside Drive 365, 37204, Nashville, TN, United States
- 1-615-341-5900
4.6
Excellent
845 reviews
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She was very professional when I call
She was very professional when I call. Less than 30mins I had the funds
14 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I was approved and then never received…
I was approved and then never received funds to my account.
13 May 2026
Reply from Advance Financial - SC Online
Hi Lisa. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
Easy to navigate online
Easy to navigate online. Call customer service agents very helpful and pleasant.
11 May 2026
Ease of finding funding.
10 May 2026
scam artists
7 May 2026
Reply from Advance Financial - SC Online
Hi David. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
Time makes a difference
Marcy continue d to try and help me even though I was frustrated, she stayed professional. I figured things out the next day and got the money. Thanks Marcy.
6 May 2026
Quick and simple to be honest
Quick and simple to be honest.
Emergency cash arrived swiftly
1 May 2026
The Customer Service that I received…
The Customer Service that I received from Ms. Erica was amazing. She made sure that I got everything in. She was very patient with me and she helped me a whole lot. she was also very nice and communicated very well. She communicated on a level where you’ll understand and if I had any questions, she had the right answer for me. And everything was quick fast and easy even when my Internet was moving slow she was very patient. 10/10
30 April 2026
Martina was superb and walking me…
Martina was superb and walking me through process Excellent performance.
29 April 2026
Nikita was very helpful and she made me…
Nikita was very helpful and she made me feel comfortable the whole way through the call,she explained everything to me in a real nice calm manner. Thanks Nikita!
28 April 2026
I applied and was approved for a $1000…
I applied and was approved for a $1000 loan. Then got locked out. Call customer service the next business day to get back into my account. They said it was unlocked that when i got a chance to try and log into my account. Then called back about 5 minutes later and said i was denied and could not get my loan after I waa approved the night before
26 April 2026
Reply from Advance Financial - SC Online
Hi Ernest. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
I was very satisfied with customer…
I was very satisfied with customer service woman. She was very helpful.
24 April 2026
Great and fast loved it
23 April 2026
They approved my loan and as I make my…
They approved my loan and as I make my payments they store further approved amounts that I can use at my convenience. I will always have money in my account for emergencies.
29 March 2026
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