Advance Financial - 406 Forest Drive Reviews 33

TrustScore 3.5 out of 5

3.3

406 Forest Drive, 37659-1426 Jonesborough, TN, US


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See what reviewers are saying

Rated 5 out of 5 stars

THESE FOLKS WERE HONEST; PROFESSIONAL; WERE THOROUGHLY WELL TRAINED. THEY WERE SENSITIVE TO MY NEEDS; THEY WERE PATIENT; HELPFUL & A DELIGHT TO WORK WITH. THEY CAN HELP YOU!!!!!! I STRONGLY RECOMMEND... See more

Rated 4 out of 5 stars

The clerk that helped me was very polite and made sure I understood everything...the only thing I didn't like is how they do their payments and how often you have to make a payment...so far it's good... See more

Rated 5 out of 5 stars

The Staff is so wonderful! Very courteous, and kind! It is a pleasure doing business with you all! Thank you so very much!

Rated 5 out of 5 stars

Simple easy and Rhiana made everything streamline she was Amazing


Company details

  1. Money & Insurance

About Advance Financial - 406 Forest Drive

Written by the company

Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 90 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.

Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).


Contact info

  • 406 Forest Drive, 37659-1426, Jonesborough, TN, United States

  • 1-423-709-8403

3.3

Average

TrustScore 3.5 out of 5

33 reviews

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Rated 4 out of 5 stars

The clerk that helped me was very…

The clerk that helped me was very polite and made sure I understood everything...the only thing I didn't like is how they do their payments and how often you have to make a payment...so far it's good but I just started dealing with them.

30 January 2025
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY AT ALL!

DO NOT USE THIS COMPANY AT ALL!!

ASK THEM RIGHT UPFRONT LIKE I DID AND GET THE FEED BACK RIGHT THEN AND THERE ABOUT THEOR APR annual percentage rate?

Before Applying I asked how much is the apr and this was back in October of 2023 over the phone. She said sweetie why don't you come in and see us and go over with you. My anxiety in my head was not right. My husband in the hospital, my brother in Florida as an alcoholic and needed to be rescued from down there in St Petersburg and me being 100% Disabled Veteran wad so much stuff going on and I kept asking her what the APR was and she never answered me while at the store. I look back after the first month of taken out the money of 1,000 or 2,000 and I cannot remember but the first month they charged me 98.00 I was not really paying attention really and just moved my brother up to TN to get a new life for himself. The next month I took out another 1000.00 and the next bill I got they took out 990.00 or something like that.

I called the store and said huh, " why in the name of God would you take almost a 1000.00 from my account"? She said, "Our APR is like 379.%". I asked if this was the girl who signed me up and she said no. She is busy. I said could you have her call me. She never called me. The girl said I am sure she told you the APR. I said, "No. I kept asking her what it was and she kept talking about the moon or family to get me to sign on the dotted line on which cars do. That is what All I remember from those months of doing it but I will not take a card over 29% so why would I accept 379% APR. I know others of the same thing happen to them. Why don't you post to your site in big Red colors or even in black letters defining that is what you charge. I know I got the medicine needed for husband, his teeth fixed with the money but I will not pay another dime to this company at 397%. If I think 29 or 39.99% is pretty bad why would endorse 397. They are greedy people period. If anyone wants to do a class Action Law case against them you can contact me Linda Kirwan 850.517.6138.

Virginia threw this company out if their state for harming the people of their state. Now they are all over TN and else Where.

DO NOT USE THEM!! You are better off being hungry, infections to your mouth and the stress. The building has cameras everywhere and I asked the Company to listen in on our conversation and find where I kept asking the representative there what is the APR? I asked about 5 times. Is it like a credit card? No answer except this or that.
Again
Do not use them!!!

1 October 2023
Unprompted review
Advance Financial - 406 Forest Drive logo

Reply from Advance Financial - 406 Forest Drive

Hi Linda, thank you for reaching out. At Advance Financial, we strive to always serve our customers with courtesy, efficiency, and respect. We meet our customers' needs by offering line of credit loans. If you would like to discuss any concerns, please send your full name and phone number to reviews@af247.com. Thank you for the feedback.

Rated 1 out of 5 stars
Advance Financial - 406 Forest Drive logo

Reply from Advance Financial - 406 Forest Drive

Hi Bradley, thank you for your feedback. At Advance Financial, we offer loans to meet the needs of our customers. If you have questions or would like to discuss this issue further, we are happy to help. Just send us your full name and phone number and a good time to call to reviews@af247.com. We'll be happy to help.

Rated 5 out of 5 stars

Friendly

They were very pilot and friendly. I would definitely go back to them if needed to.

25 January 2024
Rated 5 out of 5 stars

THESE FOLKS WERE HONEST

THESE FOLKS WERE HONEST; PROFESSIONAL; WERE THOROUGHLY WELL TRAINED. THEY WERE SENSITIVE TO MY NEEDS; THEY WERE PATIENT; HELPFUL & A DELIGHT TO WORK WITH. THEY CAN HELP YOU!!!!!! I STRONGLY RECOMMEND THIS ORGANIZATION!!!!!!

27 July 2023

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