Advent Hair Reviews 47

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Stay as far away from this company as you can... ordered a system wasn't even close to what I ordered paid way too much. Their hair systems are junk stay far away from them as you can...

Company replied

Rated 5 out of 5 stars

I spoke personally with Jeff after mailing him an old unit for measurement purposes. I explained what I wanted and he graciously understood and clarified many details I hadn’t thought about. While I... See more

Rated 1 out of 5 stars

Jeff Waite is rude and undermining. I had purchased a product and thought I was getting same-day delivery, but it was actually just going to be shipped the same day that I placed the order. I tried to... See more

Company replied

Rated 1 out of 5 stars

This is my first time purchase from Advent Hair and was totally disappointed of their services! Package was sent wrongly to me. After emailed them about the wrong package, they replied saying the ship... See more

Company details

  1. Wellness Center
  2. Pharmacy

Information provided by various external sources

Advent Hair, the premier online leader in custom made hairpieces, wigs, hair wefts and closures for men and women.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

47 reviews

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Rated 1 out of 5 stars

Stay as far away from this company as…

Stay as far away from this company as you can... ordered a system wasn't even close to what I ordered paid way too much. Their hair systems are junk stay far away from them as you can...

15 February 2023
Unprompted review
Advent Hair logo

Reply from Advent Hair

Unfortunately, this guy provided us with an inferior color sample and we matched it spot on perfectly.

Rated 1 out of 5 stars

Jeff Waite is rude and undermining

Jeff Waite is rude and undermining. I had purchased a product and thought I was getting same-day delivery, but it was actually just going to be shipped the same day that I placed the order. I tried to get refunded the $15.70 that I spent, as I would not have added the shipment fee had I known that I was going to obtain the product 3 days later. I left a voicemail with Jeff and he responded via email. He also left a second number that I left a voicemail with. He did not take the time to listen to my concerns and instead chose to be disrespectful and condescending. Please do better.

3 June 2022
Unprompted review
Advent Hair logo

Reply from Advent Hair

Why anybody would think that you’re able to get same-day drone Delivery is beyond me.??

Rated 1 out of 5 stars

My first purchase was not made…

My first purchase was not made correctly and when I called I was rushed on the phone by Jeff and he wasn’t interested in doing anything to help but worried about his plumber calling which is ridiculous when having a discussion but he didn’t do that when he was taking my credit card for the order so be careful

14 July 2021
Unprompted review
Rated 1 out of 5 stars

This is my first time purchase from…

This is my first time purchase from Advent Hair and was totally disappointed of their services! Package was sent wrongly to me. After emailed them about the wrong package, they replied saying the shipping dept had sent wrongly my order to Canada??? And will resend a new shipment to me on Tuesday 26/11. Till now 29/11 there is no news about my shipment details!!! Has asked about the tracking number but again no news from them!!! I doubt they have sent it out my replacement shipment.

29 November 2019
Unprompted review
Rated 5 out of 5 stars

Jeff is awesome

Jeff is awesome! He always calls me back right away when I have questions or concerns. Delivery is always fast and products are always great quality. I have been with this company for years and continue to be for many more.

16 February 2019
Unprompted review
Rated 4 out of 5 stars

Order all my hair products from…

Order all my hair products from Advent,most are pretty good..and do what they say they they do..
Wish the hair pieces were better priced!
The ones I purchase now, look the same, cut in the same and last exactly the same time wise....
Maybe some day...

16 February 2019
Unprompted review

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