While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the product for its improved fit, comfort, and secure placement compared to original ear tips, often highlighting better noise cancellation and sound quality. Many appreciate the quick shipping and the effectiveness of the foam tips in keeping AirPods in place, even during activity. However, some people were dissatisfied with the product's quality, noting issues with fit, poor noise cancellation, and the product detaching. There were also mentions of significant delays in delivery and a lack of clear communication regarding shipping times. A few other people also felt that the product did not live up to advertised features, such as Aptx Lossless support, and that the audio quality was sometimes worse than expected.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many praising its comfort, secure fit, and improved... See more

Quality

People report ambiguous experiences with quality. While some customers praise the product for its comfort,... See more

Delivery service

Consumers find delivery service to be ambiguous. While some customers praised fast shipment and quick... See more

Based on these reviews

Rated 4 out of 5 stars

These work well and hold the AirPods a bit more firmly in the ear. They snap into place just like Apple’s. One star off because they aren’t quite as game changing as advertised. The seal and isolation... See more

Company replied

Rated 4 out of 5 stars

I love the foam earbud tips for my airpods pro. I got the silicone case as well, and it's fine for my purposes. I wasn't sure what size I needed for the tips so I got the mixed size set. You offer a l... See more

Company replied

Rated 4 out of 5 stars

In process of a refit / redesign on the in ear inserts. the support is appreciated.

Company replied

Rated 5 out of 5 stars

These ear tips are nice and more comfortable than the original silicone ones . But my AirPod pro 2 cannot get a “good fit” doing the apps test. I tried all 3 sizes. Plus the noise cancellation was not... See more

Company replied


Company details

  1. Hi-fi shop

Information provided by various external sources

We are the makers of truly audiophile earphones, headphones and speakers designed for musicians, using only the premium materials and the latest technologies.


Contact info

4.0

Great

TrustScore 4 out of 5

349 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I matched it against three other in ear…

I matched it against three other in ear monitors, and it’s grossly underpowered

3 April 2026
ADV. logo

Reply from ADV.

Hello Kato,

Thank you for sharing your experience with us and we regret to hear your disappointment. Our team will reach out to you so that we can understand your set-up to provide a solution that would work for your needs. Kindly lookout for an email coming from support@adv-sound.com. Thank you.

Best regards,
Jane from customer services

Rated 1 out of 5 stars

Pretty bad

These shipped quickly but the fit is worse than stock, noise cancelling is worse and they collect ear wax like crazy.

3 April 2026
ADV. logo

Reply from ADV.

Hello Dave,

We're sorry to hear about the poor fit. It may be possible that the small size that was purchased is a bit too small for your ears. Please reach out to us at info@adv-sound.com so that we can help you achieve a better fit.

Thank you,
Jane from customer services

Rated 5 out of 5 stars

Game Changer

It's like having earplugs, but my music still sounds great! Not cheap, but neither is hearing loss. 10/10 would recommend.

2 April 2026
ADV. logo

Reply from ADV.

Thank you Diego!

Rated 3 out of 5 stars

The stereo wire that came with the unit…

The stereo wire that came with the unit was not connecting in stereo dos made me think that the unit was damaged. Lucky it included a double sided 3.5 in put jack that was working . And there was no owners manual that came with the uint . It would be nice to know how this uint works and how long the battery charge is good for . I am a pro guitar player and I use in ear monitors now and then . And I was in the market for many for a wireless system like this . And I can’t have fallers in my line of work as you know .

6 February 2026
ADV. logo

Reply from ADV.

Hello Gabriel,

We're very sorry to hear the issues experienced! Please reach out to us at support@adv-sound.com so that we can address any issues there may be.

Thank you,
Jane from customer services

Rated 5 out of 5 stars

Great Support

Was able to work with customer service and get overnight shipping

26 January 2026
ADV. logo

Reply from ADV.

Thank you!

Rated 3 out of 5 stars

I think I just had huge expectations…

I think I just had huge expectations and they were just okay. Not bad and it was good quality just not life changing I guess

24 February 2025
ADV. logo

Reply from ADV.

Hello Jake,

We're sorry for seeing your message late. How did the medium size fit and seal around your ears? We'd still love to help you if needed. Kindly reach out to us at support@adv-sound.com.

Thank you,
Jane from customer services

Rated 5 out of 5 stars

Like new

Needed new ear buds for my air pods these are great soft and i got my favorite color

29 December 2025
ADV. logo

Reply from ADV.

Thank you Turner!

Rated 1 out of 5 stars

The detach when I pull them out of my…

The detach when I pull them out of my ears.

30 December 2025
ADV. logo

Reply from ADV.

Hello Jillian,

We're sorry to hear that! It may be possible that the memory foam tips are not fully clicked onto the AirPods Pro. If the issue still persists, please reach out to us at support@adv-sound.com and we'd be happy to help you further. Thank you!

Best regards,
Jane from customer services

Rated 5 out of 5 stars

Great fit, makes the AirPods Pro 3 near-perfect

I love the sound of the new AirPods Pro, but the fit with Apple’s ear tips was not great. Had to push it in every other minute, and it kept falling off (once even in a packed flight, that sent me to crawl for 10 minutes to find it).
With these memory foam tips, it feels like it’s locked in, and can’t move. I already tried it running for an hour, with zero movement. Amazing simple product.

30 December 2025
ADV. logo

Reply from ADV.

Thank you Eran!

Rated 1 out of 5 stars

Foam tips fundamentally flawed

I ordered the foam tips and then tried the bigger size, in both cases they were simply made off the airpods 2 pro depth format and did not go deep enough into the ear for the foam to grab your canal. worse than stock tips, of no use at all.

29 December 2025
ADV. logo

Reply from ADV.

Hello Cameron,

We're sorry to hear that they did not work out for your needs. It seems like our team was able to take care of things for you - thank you again for giving our product a try!

Best regards,
Jane from customer services

Rated 1 out of 5 stars

One of the worst purchases I’ve ever made

The product took twice the amount of time it was quoted to deliver. It ended up taking them 6 months. On numerous occasions my emails would go without an answer until I double emailed. Even when I did get an email back I could not get a direct answer on when my product was going to be delivered. It wasn’t until I charged back the charge that they started to take the situation seriously and finally tell me the product was ready to ship. They would not budge on price at all even with all of this as they believe they have a very high quality product and it would go against their principles. I finally receive the product and the right ear is too tight and the left ear is too loose. Not to mention they have worse audio than AirPods. The frequency response has virtually no low end. It sounds like I’m listening to 2008 6$ skull candy’s.

24 November 2025
ADV. logo

Reply from ADV.

Hello Michael,

We truly appreciate your patience. As for the sound experience, if you haven't already, please try to reset and re-pair. And kindly help check that the earbuds are sufficiently charged. As for the fit, if you haven't already, please reach out to us at support@adv-sound.com and we can guide you through our refit process.

Thank you,
Jane from Customer Services

Rated 5 out of 5 stars

Air Pods Pro 3 eartips XS fit perfectly…

Air Pods Pro 3 eartips XS fit perfectly & comfortably. Repeat customer as I have enjoyed ADV’s Air Pods Pro 2 eartips.

24 November 2025
ADV. logo

Reply from ADV.

Thank you so much Tom! We appreciate your continued support for us.

Rated 5 out of 5 stars

Farking amazing.

Absolutely legit and I was extremely skeptical. My AirPods continually fell out until the day I swapped for the foam tips.

3 November 2025
ADV. logo

Reply from ADV.

We're very glad to hear Ritchie! Thank you for sharing your experience with us.

Rated 3 out of 5 stars

i play bass, great sound!

i play bass
the sound is great!
the delay in shipping was not so great, should have mentioned the delay in shipping

29 October 2025
ADV. logo

Reply from ADV.

We're so happy to hear! We do apologize for the delayed shipment for your order and have implemented a better system since so that same issue will not happen again in the future.

Thank you again,
ADV.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look