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ADHD360 Reviews 14,134

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, kindness, and understanding, making them feel at ease throughout the process. The service is frequently described as excellent, with many appreciating the efficiency, ease of use, and overall positive user experience. People often highlight the thoroughness of assessments and the supportive nature of the customer service. However, some customers also noted issues with response times, experiencing delays in replies and feeling unheard when needing to reiterate information to different agents. A few people were dissatisfied with the post-diagnosis support, finding it difficult to receive help and experiencing poor communication, particularly concerning prescription management and inaccurate letters sent to their GPs.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers highlight the staff's... See more

Service

Clients share positive opinions on service, with many praising the speedy, kind, and transparent process for... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the onboarding and... See more

Customer service

People report positive experiences with customer service. Many customers appreciate feeling listened to and... See more

Response time

Reviewers highlight ambiguous aspects of response time. Some customers experienced very quick turnaround... See more

Based on these reviews

Rated 5 out of 5 stars

I couldn’t have had a better experience and cannot speak highly enough of Shahinoor Islam. He was so helpful and made me understand the whole process without any stress or added extra anxiety. I... See more

Company replied

Rated 5 out of 5 stars

NHS waiting list for ADHD assessments are very long! The process has been much faster with right to choose pathway. ADHD 360 were recommended to me. Having a late diagnosis (at the age of 49) has mean... See more

Company replied

Rated 5 out of 5 stars

My whole onboarding & assessment process was excellent. The online systems are great and easy to use. Mel took the time to call and talk to me after showing initial interest (every other provider simp... See more

Company replied

Rated 5 out of 5 stars

I had my ADHD assessment with Claire Matthews and honestly couldn’t have asked for a better experience. From the start, she made me feel understood and completely at ease, which is not somethin... See more

Company replied


Company details

  1. Mental Health Clinic
  2. Mental Health Service

Written by the company

ADHD 360 is a private Mental Health Clinic that focuses on ADHD. We offer world-class treatment and care for ADHD at affordable prices across the UK. We work with patients both privately and with the NHS to provide specialist Mental Health Services, focused on getting your ADHD as controlled as we can, as quickly as we can!


Contact info

4.8

Excellent

TrustScore 5 out of 5

14K reviews

5-star
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Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience with ADHD360, the communication has been excellent and everyone one I’ve spoken with has been kind , compassionate and supportive.
I would definitely recommend to anyone who is need of their services .

21 April 2026
ADHD360 logo

Reply from ADHD360

Good afternoon,

We are pleased that you had a positive experience and that our communication was excellent. It is wonderful to hear that everyone was kind, compassionate, and supportive. We appreciate your feedback.

ADHD-360 Team

Rated 5 out of 5 stars
ADHD360 logo

Reply from ADHD360

Good afternoon,

Thank you for your feedback. We are pleased you have had a positive experience.

ADHD-360 Team

Rated 5 out of 5 stars

Recommend!

The meeting was very professional and treated me very well! recommend!

8 April 2026
ADHD360 logo

Reply from ADHD360

Good afternoon,

We appreciate your feedback and are pleased to hear that you were treated professionally.

ADHD-360 Team

Rated 5 out of 5 stars

Superb

They have been absolutely brilliant. Supportive, kind, empathetic and efficient. Everyone from the clinicians to the admin staff are lovely and really seem to understand ADHD, Autism and other mental disorders. If only the NHS ran this well.

21 April 2026
Unprompted review
ADHD360 logo

Reply from ADHD360

Good afternoon,

We are pleased to hear that you found our team supportive, kind, empathetic, and efficient. It is wonderful that our clinicians and admin staff made you feel understood. Thank you for your feedback.

ADHD-360 Team

Rated 5 out of 5 stars

My clinician was Sue Dodd


My clinician was Sue Dodd, who did an amazing job, made me feel very comfortable and just like we were having a proper conversation. 10/10 experience, Thank you!

21 April 2026
ADHD360 logo

Reply from ADHD360

Good afternoon,

We appreciate your feedback and are glad to hear that you felt comfortable and that the session felt like a proper conversation.

ADHD-360 Team

Rated 4 out of 5 stars

It was really good and I was very…

It was really good and I was very relieved to get it done

14 April 2026
ADHD360 logo

Reply from ADHD360

Good afternoon,

We are glad you had a good experience, and we appreciate you sharing that you felt relieved to have it completed. Thank you for your feedback.

ADHD-360 Team

Rated 5 out of 5 stars

Really accessible and easy to go on board.

The signing up process and on boarding has been such a easy process. My assessment from start to finish was really caring and I felt heard and listened to. I feel such a relief and thank you so much. I would highly recommend.

21 April 2026
ADHD360 logo

Reply from ADHD360

Good afternoon,

We are happy the onboarding was easy and your assessment was caring. We are glad you felt heard. Thank you for your feedback.

ADHD-360 Team

Rated 5 out of 5 stars

Would recommend as a Right to Choose option.

Darrin was very good at helping to keep my daughter relaxed and involved.
He was very empathetic and easy to speak to.
Our with time for ADHD360 through right to choose hasnt been too long, they have been very helpful if I have had questions along the way.

21 April 2026
ADHD360 logo

Reply from ADHD360

Good afternoon,

We are happy to hear that your daughter felt relaxed and involved. It is great to know that the assessor was empathetic and easy to speak to. We appreciate your feedback.

ADHD-360 Team

Rated 5 out of 5 stars

Last was really nice repeated questions…

Last was really nice repeated questions if I had forgotten them made it by less stressfull

21 April 2026
ADHD360 logo

Reply from ADHD360

Good afternoon,

We are happy to hear that the session was less stressful because questions were repeated. We appreciate your feedback.

ADHD-360 Team

Rated 4 out of 5 stars

arrived on time for assement clinician…

arrived on time for assement clinician was kind understanding and helped me feel at ease

21 April 2026
ADHD360 logo

Reply from ADHD360

Good afternoon,

We are pleased you had a positive experience. Thank you for your feedback.

ADHD-360 Team

Rated 5 out of 5 stars

Very kind and supportive

Very kind and supportive, made me feel at ease and able to talk freely.

13 April 2026
ADHD360 logo

Reply from ADHD360

Good afternoon,

We appreciate your feedback and are pleased that you felt supported and able to communicate openly with our team.

ADHD-360 Team

Rated 5 out of 5 stars

Everything really friendly lady and…

Everything really friendly lady and listened

31 March 2026
ADHD360 logo

Reply from ADHD360

Good afternoon,

We appreciate you sharing that our team member was friendly and listened to your concerns. We are glad you had a positive experience.

ADHD-360 Team

Rated 5 out of 5 stars

Leanne at ADHD360 is incredible!

Leanne at ADHD360 is incredibly professional and caring. She created a calm, supportive environment, asked thoughtful questions, and showed genuine empathy throughout my assessment and treatment. Highly recommended!

15 April 2026
Unprompted review
ADHD360 logo

Reply from ADHD360

Good afternoon,

We appreciate your feedback and are glad that you felt supported during your assessment and treatment. It is great to know that you found the environment calm and the questions thoughtful.

ADHD-360 Team

Rated 5 out of 5 stars

Great communication throughout and the…

Great communication throughout and the consultant was just lovely. Informative, empathetic, understanding and made me feel really comfortable. Overall a great experience (through Right to Choose)

20 April 2026
ADHD360 logo

Reply from ADHD360

Good morning,

We appreciate your feedback and are pleased that the consultant was informative, empathetic, and understanding, making you feel comfortable. We are glad you had a positive experience.

ADHD-360 Team

Rated 5 out of 5 stars

Kerry-Ann, great experience

Kerry-Ann, our assesor was lovely. She made my daughter and myself feel at ease very quickly. She went through the questions and adapted them so that my daughter could understand them better. When it came to the diagnosis, she explained what she saw and what medications she felt would be beneficial to my daughter. I would recommend ADHD360 to anyone!

20 April 2026
ADHD360 logo

Reply from ADHD360

Good morning,

We are happy to hear that our assessor made you and your daughter feel at ease. It is great to know the questions were adapted for better understanding and that the diagnosis and medication explanations were helpful. Thank you for your feedback.

ADHD-360 Team

Rated 5 out of 5 stars

I honestly can not fault ADHD360

I honestly can not fault ADHD360, they have done such a thorough assessment on my daughter, giving us the diagnosis we have been waiting for. Very friendly and supportive. Thank you

20 April 2026
Unprompted review
ADHD360 logo

Reply from ADHD360

Good morning,

We are glad that we could provide a thorough assessment for your daughter and give you the diagnosis you were waiting for. We appreciate your feedback.

ADHD-360 Team

Rated 5 out of 5 stars

A great service

A great service. It took a few months to get an assessment date but once I did and got a diagnosis everything was quick and smooth. Great service. Thank you.

13 April 2026
ADHD360 logo

Reply from ADHD360

Good morning,

We are happy to hear that our service met your expectations after the assessment. We appreciate your feedback.

ADHD-360 Team

Rated 5 out of 5 stars

I’ve only had positive experiences so…

I’ve only had positive experiences so far, I had my assessment with clinician Imran in February and he’s been really helpful in my journey of better understanding my diagnosis and treatment over the past few months

2 February 2026
Unprompted review
ADHD360 logo

Reply from ADHD360

Good morning,

We are happy to hear that your experiences have been positive. It is great to know that the assessment and support in understanding your diagnosis and treatment have been helpful to you. Thanks for your feedback.

ADHD-360 Team

Rated 5 out of 5 stars

A detailed but relaxed assesment

A detailed but relaxed assesment, not like a rushed GP 5-10 minutes. 1h30 detailed questioning and diagnosis.

20 April 2026
ADHD360 logo

Reply from ADHD360

Good morning,

We are happy to hear that you appreciated the thorough and unhurried nature of your assessment. Thank you for sharing your feedback.

ADHD-360 Team

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