Actimel Reviews 25

TrustScore 3 out of 5

3.2

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Rated 2 out of 5 stars

I understand the actimel bottles aren't 'full' and the concept on the clear liquid and the bottle needs to be shook BUT you cant shake a bottle if there is next to no product in the bottle. Too many t... See more

Company replied

Rated 5 out of 5 stars

I work for Express Dairies (Edenvale yoghurt) making, pot shot and Fruit wobblers,ski yoghurt and single pot yoghurt, some nice flavours yoghurt. But I ues to drink the pots before they were set, it w... See more

Company replied

Rated 2 out of 5 stars

Why in every 12 pack of Actimel there are always at least two bottles that are only half full sometimes more? surely the filling process is automated and all bottles should be equal, or is it a delibe... See more

Company replied

Rated 5 out of 5 stars

I’ve had contact a couple of times in the last months! I’m still devastated that actimel coconut has been discontinued! I really don’t like fruit flavours so just getting used to original! But recent... See more

Company replied


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3.2

Average

TrustScore 3 out of 5

25 reviews

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Replied to 66% of negative reviews

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Rated 2 out of 5 stars

Empty bottles

I understand the actimel bottles aren't 'full' and the concept on the clear liquid and the bottle needs to be shook BUT you cant shake a bottle if there is next to no product in the bottle. Too many times in recent weeks I have bought the 12 pack immune support product only to get home and find at least 3 bottles basically empty. At the start I thought the first batch had a fault but this had happened in different batches now and I'm now wondering if it is cost cutting mechanism. It is however a breach under the Customer Rights Act

5 May 2026
Unprompted review
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Reply from Actimel

Hi there,

We’re truly sorry to hear you’ve had a disappointing experience. Thank you for sharing these details with us, feedback like yours is vital in helping us improve.

To help us get to the bottom of this, we have reached out via Trustpilot’s messaging feature to request a few more details. Once we have those, we’ll be able to investigate fully.

We appreciate your patience and look forward to resolving this for you.

Team Actimel

Rated 2 out of 5 stars

Why in every 12 pack of Actimel there…

Why in every 12 pack of Actimel there are always at least two bottles that are only half full sometimes more? surely the filling process is automated and all bottles should be equal, or is it a deliberately act to save money.

15 March 2026
Unprompted review
Actimel logo

Reply from Actimel

Hi there,

Thanks for taking the time to share your feedback, we’re sorry to hear your concerns.

What you’re seeing is usually due to a natural separation that can occur in yoghurt drinks. Sometimes a clear liquid layer (called serum) rises to the top during storage, which can make the bottle appear only partially filled. Giving the bottle a good shake should mix it back together and restore its usual appearance.

We’d also like to reassure you that our production lines are fully automated and include strict quality checks. Each bottle’s fill level is monitored, and any underfilled bottles are removed before leaving the factory.

That said, this isn’t the experience we want you to have. If shaking the bottle doesn’t resolve the issue, please feel free to reach out to us directly with a few details and we’ll be happy to investigate this further for you.

Team Actimel

Rated 5 out of 5 stars

This product hit me like a storm and completely transformed my life

I have never experienced anything this intense or effective before. My stomach had been a mess for years with constant bloating heartburn and trouble going to the bathroom. Nothing helped and I was honestly exhausted from trying different things without results.
Then I tried this and everything changed instantly. On the very first day my stomach went from totally shut down to full chaos mode. Everything started moving at once. I was stuck in the bathroom for what felt like forever because my whole system suddenly woke up and went into overdrive. It was wild intense and absolutely unbelievable.
But after that insane first day something incredible happened. My health actually started improving. The bloating disappeared the heartburn calmed down and going to the bathroom became easy again. I felt lighter clearer and more alive than I have in years.
If you are completely healthy you might not notice anything dramatic. But if you have struggled like I have this product can be a total game changer. It fixed problems I had been dealing with for so long and I am planning to take it every day until I feel fully restored.
This product didn’t just help me it shocked my entire system back to life. Absolutely brutal absolutely chaotic absolutely amazing.

24 February 2026
Unprompted review
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Reply from Actimel

Hi there,

Thank you for taking the time to share your experience, we’re really pleased to hear that Actimel has made such a positive difference for you.

It’s great to know you’re feeling the benefits, and we truly appreciate your feedback.

Thanks again for your support!

Team Actimel

Rated 5 out of 5 stars

After 3 lots of cold/flu in a row

After 3 lots of cold/flu in a row last February a friend said try Actimel as her doctor had advised it for immunity. It is quite expensive but both me and hubs have taken it every day since. I will only say up to this point in time we have both avoided the usual germs, so give it a go.

25 November 2025
Unprompted review
Rated 1 out of 5 stars

Far too much unnecessary sugar…

I would generally assume that people who buy probiotic yogurt drinks do so because they are concerned in improving their health. Therefore, to be given a flavoured sugary drink is a complete disappointment.
Far too much unnecessary sugar. I will not buy again.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

I feel well again!

I have used Actimel for a month now, I feel well. It’s given me more energy I feel awake, I’ve got drive again. It’s also helped me feel energised in the bedroom.

12 October 2025
Unprompted review
Rated 5 out of 5 stars

This product has genuinely been a life…

This product has genuinely been a life saver! I have experienced gut issues and extensive bloating for years. With doctors diagnosing IBS and a ‘symptoms you will have to learn to live with’ advice.
I have struggled through uni. pregnancy and now in my 40’s it was getting progressively worse. With symptoms during a recent holiday of a lifetime being a really low point. Until at Christmas 24 I picked up Actimel thinking this will be another product that will make no difference but one last try. Fast forward to March 25 and my quality of life is night and day. I can enjoy food and exercise again. I can wear clothes that I haven’t fitted into in years and I am pain free for the first time in years. I am genuinely in disbelief that a little pot of this wonder product each morning can make such a difference to your quality of life. I will ever be grateful to getting my life back thankyou Actimel! I have also got to mention here that I have in no way being paid or sponsored by this products. It’s a genuine positive review that I feel I have to share! So many products sell the benefits in advertising but never seem to work but on this occasion this is truly transformational and I would pay x10 the price for the quality of life that it has given me!

9 March 2025
Unprompted review
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Reply from Actimel

Hello Julianne,

Wow, what an incredible review! We’re absolutely thrilled to hear how much Actimel has helped you and made such a difference in your life. It’s amazing to know that you’re feeling better, enjoying food and exercise again, and living pain-free. Stories like yours truly mean the world to us!

Thank you for taking the time to share your experience, it’s so inspiring. Wishing you all the best on your journey to feeling great every day!

Best,
Cédrine and Team Actimel 💜💙

Rated 5 out of 5 stars

Edenvale yoghurt

I work for Express Dairies (Edenvale yoghurt) making, pot shot and Fruit wobblers,ski yoghurt and single pot yoghurt, some nice flavours yoghurt. But I ues to drink the pots before they were set, it was like drinking warm Mike shake, so I will give your activmel 5 stars there just as good as I can remember the shots we made back in the 80s, only if we had push this product thew for products we made back then

24 January 2025
Unprompted review
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Reply from Actimel

Hi John,

Thank you for sharing your wonderful memories with us! It’s amazing to hear about your experience working with Express Dairies and your love for the products you helped create. We’re so glad Actimel brings back such fond memories for you and that you’re enjoying it just as much now.

Thank you for the 5 stars – it means the world to us! Here’s to more delicious moments and nostalgia with Actimel.

Best wishes,
Cédrine and Team Actimel

Rated 5 out of 5 stars

strawberry actimel is goated

actimel need to focus on making the strawberry actimels their star product. there is no need for so much diversification when you have a product as good as the strawberry actimel.

16 October 2024
Unprompted review
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Reply from Actimel

Good evening Adam,

Thank you for taking the time to send this lovely review. We love the strawberry flavour too. I will be sure to pass on your comments to the team. If we can be of any further assistance, please contact us again, we are always happy to help.

Best wishes, Victoria from the Actimel UK team.

Rated 1 out of 5 stars

NASTY LOTTERI SERVICE

NASTY LOTTERI SERVICE,
I got my kid now 3 diffrint row's of Actimel kid pokemon, and my kid is crying, Pickachu is advertised on the front of it, bothe as a fiigure but also pictured on bottles, we got it for the soul purpos of getting pickachu, all the cases in the store have the excat same pokemon in the front and in the back of the 8 caser all 4 you are abel to see if advertised on the box it self, and in the middle is 1 yellow bottle in each, which is asumely pickachu but it isent, and nowhere is it stated that it is '' random '' which one you are getting, how truely cruel to advertise towards kids and then give them RNG loot as if this is a mystery box, in a computergame,

12 July 2024
Unprompted review
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Reply from Actimel

Good afternoon Lee. We are so sorry that your little one has been upset, that is definitely not what we like to hear. Please do contact us via Messenger or WhatsApp to discuss this issue further. We would like to help resolve this. Kind wishes, the Actimel UK team.

Rated 5 out of 5 stars

Quick and helpful advice

I’ve had contact a couple of times in the last months! I’m still devastated that actimel coconut has been discontinued! I really don’t like fruit flavours so just getting used to original! But recently had difficulty finding them
I emailed Alex who quickly reassured me that it is still available!

10 July 2024
Unprompted review
Actimel logo

Reply from Actimel

Good afternoon Janice,

Thank you for taking the time to leave this lovely review, we're so pleased we could assist with the information you required.

Please don't hesitate to get back in touch in the future, we're available 7 days a week.

Best wishes, Team Actimel

Rated 1 out of 5 stars

Half-full bottle

Please note that actimel bottle are not full to the top but between only half and three-quarters full.

Place the bottle in your fridge next to the light and you can take a clear picture - which I have.

Regards
Nadeem

26 June 2024
Unprompted review
Actimel logo

Reply from Actimel

Good afternoon Nadeem. Thanks for sending this review. We're sorry to hear this.

Please do contact us a PM via Instagram, Whatsapp or Facebook Messenger so we can discuss this further and put you in touch with our Quality Specialist team.

Kind wishes, the Actimel UK team.

Rated 5 out of 5 stars

Customer service 5 star

My son entered a competition which wouldn’t submit the entry. Leroy was fantastic- he called me to reassure me that the entry had been submitted and corrected an error on my son’s entry form.
He was so helpful and really personable! Best customer service I have had in many years! Thank you Leroy!

29 May 2024
Unprompted review
Actimel logo

Reply from Actimel

Good afternoon, Gemma.

Thank you for finding the time to write this lovely review, your feedback is so valuable to us. We're so pleased to hear that your son's entry was confirmed by Leroy!

Best wishes, Team Actimel.

Rated 1 out of 5 stars

I brought strawberry Actimel

I brought strawberry Actimel, it was sealed, in date and kept in the fridge, when I drank it, it tasted bad, like bad bacteria, since then I’ve had stomach ache and bad indigestion. I never had this issue before so I am very concerned and annoyed by it

22 May 2024
Unprompted review
Actimel logo

Reply from Actimel

Good afternoon.
Thank you for taking the time to share your feedback, we're very sorry to hear of your experience. Please could you send us a message, via one of our social channels or via our website, with your contact details. We can they arrange for our Quality Specialist Team to get in touch and assist further.
Best wishes, Team Actimel.

Rated 5 out of 5 stars

Joe answered my query quickly

Joe, Quality Specialist, answered my query quickly, and efficiently. Just what I needed.

2 May 2024
Unprompted review
Actimel logo

Reply from Actimel

Good afternoon Graham. Thanks for taking the time to send this lovely review. I will be sure to pass on your comments to Joe. If we can be of any further assistance, please contact us again, we are always happy to help. Best wishes, Robyn from the Actimel UK team.

Rated 2 out of 5 stars

Actimel are behind the times and moving backwards.

I contacted them as I have been unable to find their plant based Actimel recently. Kashana (who was lovely) Contacted me to tell me it’s been removed from their range. In an ever growing plant based food market I am surprised to hear Actimel are actually moving backwards. I hope their competitors take note of their complacency and bring out something to replace it.

4 April 2024
Unprompted review
Actimel logo

Reply from Actimel

Good afternoon, Gina.

Thank you for taking the time to leave this review, all feedback is important to us, good and bad. I have also shared your disappointment will the relevant team.

Best wishes, Team Actimel.

Rated 3 out of 5 stars

i feel short changed

i feel short changed, noticed that there seemed to be less product in the containers, however this morning i had the strawberry drink, it only half full.

16 December 2022
Unprompted review
Rated 5 out of 5 stars

Actimel changed my life!!

Actimel has changed my life. It is a scientific fact that you’re gut activity can influence your way of life. Having suffered from gut issues since 10 years, I finally found Actimel. I absolutely trust it to solve any gut issues I have and since the week I started it to a completion of an year, I’ve so far never faced any gut related issue (touch wood). I’ve recommended to people who’ve had similar issues and they all report massive improvement as well. I highly recommend this product, I always buy the sugar free version, It’s low caloric and helps maintain my macros. I drink and binge at times with no fear, For I know Actimel will ensure I’m as healthy as a horse by next morning. Thank you Actimel group and the scientists who worked and continue to work on this product.

11 December 2022
Unprompted review
Rated 1 out of 5 stars

Will not be buying again thanks to the…

Will not be buying again thanks to the ludicrous packaging. As you lift them the end 2, and only 2 if you are lucky, fall out on to the floor. I thought I was on a winner today when i managed to pack them without incident. However, upon getting them out of the bag one of them must have leaked as there was yoghurt all over the rest of the shopping and my car seat.

12 September 2022
Unprompted review

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