Acorn Stairlifts Australia Reviews 

From the initial inspection and quote the process was smooth and timely.
Installation went well.

I live in Melbourne Australia. I thoroughly researched Stairlift Companies and I noticed time and time again that Acorn Stairlifts came out ‘tops’. From quotes up to installation, the process was seamless. Jordan installed efficiently and communicated instructions etc so clearly to us 80 year olds. He was lovely! Price extremely competitive. We are very happy. We have narrow stairs and their one rail system is not obtrusive at all … it just blends into the background.

Happy to have the Stairlift now. The installer was very helpful and personable. It would be good to have a follow-up phone call or a visit to check on me within two weeks. I have two questions not for this review.

Thank you very much for making my life easier with this procuct.

Delivery was exceptional. Installer was skilled and efficient. BUT: It would have been better to have known that we would later require the serial number i.e. before the installation was complete. At 81 it wasn't easy grovelling around trying to determine this in situ!!

Was installed promptly and demonstrated well. Life is so much better now that I don't fear falling down the stairs and not out of breath after coming up. Money well spent.

Communication was excellent. Installation took place on the day and time nominated and took slightly less installation time than anticipated. Overall, the experience was very positive. The stairlift is working well.
Stan Conner

Loving my brand-new Acorn Stairlift. Getting in and out of the house is now so much easier and I actually look forward to going out again. The service I received was excellent from the initial measuring, the speed of receiving the Stairlift and the installation itself. Thank you Acorn

The time from ordering to installation was only one week, the installer (Ash) was extremely competent and professional. Very satisfied all round

Excellent from the very beginning site measure to the installation and operation. Excellent staff .

Everything went smoothly, installation was on time and in a few hours, very pleasant staff and polite and considerate.
Would highly recommend Acorn.

The installation was done correctly and professionally The people were easy to deal with and the product has done the job. I am very happy with the chairlift now. I am able to get upstairs without any trouble.

From the initial experience to the finished priduct we were very pleased with all facets of the installation.

Stair chair installed with no fuss. Chair operation explained.
A job well done 👍

Extremely poor. Faulty and unsafe installation. Bad customer after sale service.

Great friendly and very professional company.

From the first site measure and quote the service was fantastic. Everything was explained and local rep was excellent yo deal with. Installation was brilliant. Local installer has excellent skills. We are very happy with chair lift. Made our life so much easier and now we can stay in our beautiful forever.

From the head office, surveyor, local admin staff and installer, the service was excellent.

We are happy with Acorn's performance!
Wasn't happy with the "compulsory" insurance charged!
We already have the property & building fully insured,
& Acorn have a warranty cover!
To me I see it as just another tax!!!

Great communication ,prompt service

Rob was the delightful and plesant young man. He did his work very efficently and well so I am very pleased with my lift. I have found that every person I have spoken to at this company to be both plesant and helpful.
I am really pleased I chose Acorn to install my lift.