Accident Advice Helpline Reviews 

732
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Warning with this company. Useless. Unprofessional. Take all private info and then tell you criteria has changed. You have been Warned. Must be a scam

Rated 1 out of 5 stars

This company keeps calling despite me advising that I don't wish to use their services. Initially, they made out that they were already on my case and tried to get further information. Their staff j... See more

Rated 1 out of 5 stars

How do I stop these guys from.ringing me up to 10 times a day on various different numbers. I've barely told them anything and apparently I've now git an account quite sneaky as they make out you s... See more

Rated 1 out of 5 stars

1 star is to higher rating for this company. Absolutely appalling sales tactic, misleading, rude and aggressive. I am absolutely disgusted. The representative sat there eating crisps whilst on the pho... See more

Company details

  1. Lawyer

Information provided by various external sources

Visit the Accident Advice Helpline website for expert compensation claims advice. If you've been involved in an accident which was not your fault you could claim compensation.


Contact info

1.2

Bad

TrustScore 1 out of 5

732 reviews

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1-star

No recent history of asking for reviews

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1.2

All reviews

(732)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great service

I'm halfway through a claim and have no complaints so far. Accident advice helpline have helped me with every query and have taken the worry out of my hands.

20 August 2019
Unprompted review
Accident Advice Helpline logo

Reply from Accident Advice Helpline

Thanks for posting Alice - we appreciate it.

Rated 5 out of 5 stars

It's very good quality and delivered…

My name is mahaned ABDI. let me say the pest choice I have ever make was today. I was claimed in the morning in the afternoon I was confirmed tomorrow morning the replacement car will be there for me at my address with lovely customer service

17 October 2018
Unprompted review
Rated 5 out of 5 stars

Mukesh was very helpful and dealt with…

Mukesh was very helpful and dealt with this claim efficiently and very quickly I felt very supported during the call and since everything has been running smoothly with the claim including getting support for physio and my rehabilitation since the accident

27 September 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I had the unfortunate experience of having another car crash into the back of mine whilst I was stationary. Unfortunately I also had my two daughters in the car (one of whom was 32 weeks pregnant) plus my wife.
One of my daughters escaped any injuries (thank God), but the rest of us suffered various injuries. My pregnant daughter had to be taken out on a spinal board.
Anyway, I was advised I should seek compensation. I looked online and the Accident Advice Helpline seemed to have the best reviews.
I sent them an initial email and a lad called Matt rang me back. He was very sympathetic with what had happened, spent time talking me through the process without pressuring me. I decided to go ahead, and they have arranged medicals and private physio for us etc.
Everything has been handled professionally, sympathetically and courteously and I would have no hesitation whatsoever in recommending the Accident Advice Helpline if you're unfortunate enough to suffer an accident.

28 August 2018
Unprompted review
Rated 5 out of 5 stars

5 stars

Accident advice helpline have been extremely supportive. Luckily I have never been in this situation before and they were so helpful. Not at all "pushy" in comparison to other companies. It felt like they actually wanted what was best for me, regardless of my decision on which company to proceed with.

18 August 2018
Unprompted review
Rated 5 out of 5 stars

I made 1 phone call to the accident…

I made 1 phone call to the accident advice help line, just 1 call. From there on in they did all the work, written work, and all the phone calls. When I phoned them they rang me straight back. All I have done since is sign paper work that needed sending. Post it back in a pre paid envelope they sent with paper work. I can't fault them at all. They are so on the ball with everything. Good on you accident advice helpline.

8 August 2018
Unprompted review
Rated 5 out of 5 stars

Smooth and efficient service from the…

Smooth and efficient service from the start. Courteous, informative staff explained each stage of the claims process. This was a huge relief and all the assurance I needed at a very stressful time.

26 June 2018
Unprompted review

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