Abes of Maine Reviews 

4,749
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable, making every purchase smooth and pleasant. Consumers also appreciate the fast and efficient service, noting that their orders arrive correctly and that representatives go above and beyond. People often mention how easy it is to find what they need and complete transactions without any hassle. However, some reviewers were not happy with unexpected phone calls regarding product upgrades and aggressive sales tactics after purchasing online. A few people mentioned concerns about receiving non-warrantied items or experiencing unexpected delivery delays with their overall orders.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are incredibly helpful,... See more

Product

Customers consistently note positive experiences with product, highlighting fair pricing, excellent quality,... See more

Customer service

Consumers find customer service to be positive, frequently praising the professionalism, patience, and... See more

Order

Customers had positive experiences with order processes, frequently praising prompt confirmation calls and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the prompt, knowledgeable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow! I have no words for how remarkably patient, kind and conscientious Michael was when I placed an order. He always followed through. If he said that he would call with information concerning m... See more

Rated 5 out of 5 stars

Absolutely fantastic service today. Michael was incredibly responsive, helpful and upbeat. I had made a mistake in my shipping and he was able to guide me through everything. He fixed my pr... See more

Rated 5 out of 5 stars

A quick note to express my gratitude for your fantastic customer service. It's always a pleasure when someone to Michael Hartman, who is so knowledgeable and helpful with products and sales. It was a... See more

Rated 5 out of 5 stars

Christine Johnson is one of the best customer service agents I have ever worked with. I had a question about a price difference with my purchase. Christine quickly reviewed the invoice, listened to m... See more


Company details


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4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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No recent history of asking for reviews

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4.6

All reviews

(4,749)

115 reviews in the last 12 months

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Rated 1 out of 5 stars

My camera never came

I ordered a camera Canon r7 from AbeS but it never came. It was sent through FedEx and actually FedEx lost it but when I called abes of Maine they said no. FedEx is still going to deliver it then. I called FedEx and they said no. We contacted abes of Maine and they said to them that it was lost. OMG I'm getting the runaround.
Now when I call they send me to an answering machine. I email them. I never get responses. This business is not a good business to deal with now. I have called my credit card company to dispute my charges. I received no product!
STAY CLEAR OF THIS BUSINESS!

2 August 2025
Unprompted review
Rated 1 out of 5 stars

Shady practices

They advertise on google, they are making product available and shown in stock on their site, after you purchase you get a call offering an upgrade and if you don't take an upgrade, they just tell that it is on a backorder for 2-3 months. Worst.

22 July 2025
Unprompted review
Rated 2 out of 5 stars

misleading

They will sell you an international model camera (noted on the site in fine print with no mention of the fact that international models don't come with a real warranty. Then they try to upsell you an American version of the product for (much) higher price (usually including a low quality kit lens or two). If you know this going in and don't mind no warranty, then their prices are good. But I found their practice to be essentially bait and switch.

9 July 2025
Unprompted review
Rated 1 out of 5 stars

This is classic bait and switch. Avoid at all costs.

This is classic bait and switch followed up with high pressure up-selling tactics. On 6/21/25 my wife placed an order for a Sony a7IV camera body, for about $1700. On Sunday 6/22/25 she received a call, to "verify" the order. This turned into a discussion about how the $1700 model was not a US model and would have no warranty. But conveniently they had a bundle for a US model for about $2300. Come to find out, the bundle they were offering actually had a price of $1800 on their website. They were immediately emailed about this discrepancy. We received no response. I called on Monday 6/23/25 at exactly 8:12AM EST since they open at 8:00Am to cancel the order since it had not shipped yet. I talked to the same person that scammed my wife. His name was Adam at ext 208. I said I wanted to cancel the order. He was immediately very belligerent and threatening and refused to cancel the order even though it had not shipped. Be careful. They will not verify anything in writing or email. Everything is done over the phone so they can lie. I immediately called my credit card company.

23 June 2025
Unprompted review
Rated 1 out of 5 stars

This place is a scam

This place is a scam. Half the reviews below are fake. Don’t fall for the bait and switch. The salesman “Michael” lied about the included accessories and was incredibly rude on the phone. Worst business I’ve dealt with in a long time

16 June 2025
Unprompted review
Rated 1 out of 5 stars

Stay Away From Abe's

I wish I would have investigated their business practices before ordering. They bait and switch the products sold. I was told I would receive the US version of a Canon camera. I try to register through Canon US and it does not work. States it is NOT a US supported product. Stay Away for Abe's.

30 May 2025
Unprompted review

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