AbeBooks Reviews 

excellent as always. Their service is prompt, efficient and very reasonably priced.

Their rating: Good

Actual condition;
Torn and bent front cover
Pages wrinkled and creased

Poor is a better description of the condition

Abebooks is essentially two different sites.
In contrast to the predictably hysterical one-start reviews, I have found that if one is buying second-hand books it can be a useful way of finding hard to get editions, especially if one makes a point of sticking to trusted sellers and approaching unknown sources with caution.
However, when buying new books I would advise going elsewhere, in fact going anywhere other than Abebooks, because virtually every seller of new books on Abebooks is a bookjacker, which is to say, someone who advertises books they do not actually have in stock (most of them have no stock whatsoever), then purchases the books at discount and drop-ships them to customers.
Buying from bookjackers involves a substantial delay, as well as making it absolutely impossible for the bookjacker to give one reliable information about the condition of the item in question.
One also notes that many of the bookjackers tend to operate out of the same handful of addresses.
There may well be reliable sellers of new editions on this site, but I have yet to find them amongst the dross.
The very fact that Abebooks allows these grifters to operate shows just how little concern they have for customers, as does their virtually nonexistent customer service which isn't even worth looking for, as there is clearly no one actually reading the messages one sends them.
TLDR: There are some decent trustworthy small booksellers on AbeBooks, but there are also a legion of unscrupulous bookjackers, caveat emptor.

Hunger Games Anniversary Edition was described as new US edition.
When it arrived it is an India print edition with India currency on the jacket.
A little crease in the jacket because of suboptimal packaging.
Got now where with Customer Services and the cost to return was high.

Book for $253 and they can't tell you the printing. Pathetic.

I ordered a book and they sent a DVD. I wrote to them and they requested a photo. I sent them a photo and they did not respond. I sent a followup email and they just requested the photo again.

I was looking for an illustrated hard book edition of a book which was hard to locate. They were able to supply it from a bookseller - at a very low price with exceptionally cheap shipping. The book was in a very good condition with the the outside jacket with minor damage. It arrived from UK to Canada quickly, within the promised time-frame.

I ordered two used hardback books on clocks and watches, both described as clean and undamaged. They turned up today, in a thin, plastic bag, so suffered bashed corners, but what's worse is that both were literally filthy, as if they'd been kicking around the floor of a garden shed for a couple of years.

It's not worth the time and hassle of returning them, so I'll try to clean them up, but it's a pretty poor show by ABE and their seller (Bahamut).

They had a print on demand for a book I needed for my family tree, andI couldn't be happier! I had been looking for a reasonably priced copy forever.

Allows sellers to get away with dishonest practices. Very difficult to communicate with Abebooks. No telephone support. Ordered book from seller where shipping cost was stated in listing. Seller then informed me I would have to pay 75% more for shipping. I refused and seller canceled order. No recourse available.

Said book is very good except spine
after payment is done not shipped citing bad quality!

Wish I could give them a negative review! Abe books and HPB the worst. So hard to work with! Sent the wrong book, then took forever to accept return. I paid for return and have tracking that it was delivered to them and they still wont give refund. Not response from inquiries. It is HPB-Red in TX. DO NOT BUY FROM any HPB stores!!! Ridiculous!

I wish I had read the reviews before ordering! The book I ordered wasn’t cheap, but it was advertised as being in good condition. Buying through abe.co.uk I thought it was a safe site. The seller allegedly sent the book from the USA. When it arrived I found about 20 pages in the centre had either holes or were stained. Something had become trapped and eaten its way through several pages. Consequently the pages had big gaps in reading material.

ABE insist I pay for shipping back to Philadelphia and when I’ve contested this they have ignored my emails. This is a franchise of Amazon but completely unethical and unreliable!

I buy and sell on AbeBooks all the time--50+ transactions per month. It is a great platform to connect with buyers and sellers of good used books. Keep up the good work, ABE!

DO NOT BUY from AbeBooks! They regularly mis represent the books they list. Usually list with the most expensive version in the picture, and in my most recent purchase in the description. They offer NO support or recourse and leave you to fight it out with the book seller. They had a book listed in the description and pictured as a Folio Society book, and they sent out a different version from some unknown press. They won't provide a return shipping label, and its been several days now that they have the returned book (at my expense), about a month since they've had my money and still no refund.

I have never received the products although I have paid. After writing to Abebooks that I have not receive the product at the date they indicated as delivery date they said that they do not care , that for them teh delivery took place and if I still have problems to talk with some other trasnport company. Th eprocedure to contact this transport company is suddently on paper and very laborious hence difficult to follow. In addition it is on the buyer which alaredy suffered a prejudice. Luckily there are still book shops. I will never order online again! They never reimburse and they do not deliver

They consistently send you the wrong books. I returned one and I lost the receipt from the post office with tracking (but have the credit card receipt) and they cancelled my refund and have the book!! They don't reply directly either. Very shady company. Look elsewhere for textbooks. They are a scam.

Received wrong item. Ordered teachers manual for all about reading, photo and description were correct item. Seller advised me they use “stock” photos for listings so you will see the exact book you need via the picture, but ISBN is for a different book. Bull$h1T! They want me to pay for return shipping. Cannot find how to reach company for help.

I read all the bad reviews. Took a huge chance and ordered a rare book. Leather bound copy of original arrived on time. Price reflects quality of print. Still, I am very happy to have the book.

Pretty lousy .
Clunky ,outdated , frustrating.