The speed of response is Amazing!. Email responses I received from Megan Penry were timely and comprehensive in resolving my issues. She promptly got my sons Birth Certificate sent FEDEX and resp... See more
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Company details
- Non-Bank Financial Service
- Armed Forces Association
- Financial Planner
- Life Insurance Agency
- Mortgage Lender
- Term Life Insurance Provider Company
Written by the company
Established in 1879 by an Act of U.S. Congress following the Battle of the Little Bighorn, Armed Forces Mutual is the longest-standing, non-profit financial solutions provider supporting military families and Veterans. We deliver a full range of financial solutions and exclusive benefits to our Members, including our hallmark Survivor Assistance Services, which are included with every policy.
Military Trusted for 145 Years.
Written by the company

- Established in 1879, the American Armed Forces Mutual Aid Association (AAFMAA) is the longest-standing, non-profit financial solutions provider supporting military families and veterans with advice, information, insurance, financial planning, investments, mortgages, survivor assistance and other benefits.
Contact info
1850 Old Reston Avenue, 20190, Reston, United States
- 1-800-336-4538
- info@aafmaa.com
- www.aafmaa.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 month
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Lower-cost whole life insurance
Lower-cost whole life insurance for the military community and their family members. Excellent cash value building with policies from inception. Excellent interest “crediting rate” that builds wealth over time while also providing the safety net of a death benefit. Very well-managed, trustworthy organization.
Excellent Service
Great customer service
Great customer service!
Easy to work with to extend and increase a term policy…. Highly recommended!
Great service and a terrific counselor
Great service and a terrific counselor. AAFMAA WMT has done a fabulous job of safeguarding our wealth and achieving great returns.
Website is useful and simple to navigate
It was simple to access the AAFMAA website, log in and request updated documents to be sent to me. All of this was accomplished without the need to call and hold for the next available representative.
I've been with AAFMA since 1997
I've been with AAFMA since 1997, and have found them to be a great organization. I will be honest that I don't use all of their services, but the life insurance speaks for itself.
I recently got life insurance coverage…
I recently got life insurance coverage and I must say the experience was so much better with AFM than with all of the companies I had applied to. From the staff assigned to me, to the medical staff that did my medical workup and all of the on point, not excessive communications from AFM.
The did what they said they would do, did it timely, efficiently and most importantly, with empathy and professionalism. 5 Star performance all the way!
Always get terrific service in a timely…
Always get terrific service in a timely manner.
I’ve been very satisfied with them for…
I’ve been very satisfied with them for over 20 years now! There’s no stadium or football bowl game named for them, or ads on tv, just great products and good customer support for service members! They have always provided great information, fast and courteous service and unbeatable prices on their products and services. I’ve referred several family members & friends to them, and will continue to do so in the future as well.
Top Drawer Organization
I can always count on AAFMAA for consistently outstanding support whenever needed. Top drawer and organization.
Fiduciary service
Armed Forces Mutual puts fiduciary service first. I have confidence that my interests will always be protected. Additionally, the products it offers are excellent, especially the Wealth Builder life insurance policies.
Bottom line:
Bottom line:
1) totally honest company
2) totally transparent company
3) they truly care about their members
A lynchpin in the function of the…
A lynchpin in the function of the military family. Personal security in life and in the end of life.
Rethink the Monetary Trust Experience
I have tremendous respect for the organization and BG(R) Meese. Every time I call AFM, I'm always treated with respect and given all the proper courtesies.
I called this last time to work on Estate Planning. The Wealth Management Section would certainly be able to do that - but the most important part - the legal aspect of setting up the trust and the accounting part of managing money in the most efficient manner - is not done.
That's the most important part.
When you include those services, I will establish my Trust with AFM and then have you manage my money.
Thanks,
John Tumino
COL (R) USA
Excellent customer service
Excellent customer service! One of the best in the business.
Trustworthy
I’ve been a member since 1981. The main reason I’ve remained a member is the trustworthiness of this organization. It’s focused on the welfare of its members.
General Meese Access
Armed Forces Mutual is military first
Armed Forces Mutual truly places its military members first and foremost. It is not about profit but service.
Armed Forces Mutual-Second to None
Armed Forces Mutual is an organization that has very competent investment strategists and truly cares about their members. I wholeheartedly trust and endorse this organization for my investment, life insurance and total portfolio needs.
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