The AAA Tester's Rep was Very Helpful and Understood what Product I was Looking for and Easily Answered the Questions I had about the Test Equipment Model I was Interested in. Also, Made Ordering the... See more
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Very poor communication with sales process. Very slow to get back to questions or provide quote even when saying I was looking to purchase this week. Sometimes would go days without any response.... See more
Was looking for a quad otdr without spending a fortune. The sales support specifically Dan was extremely helpful with getting me into something I could afford for an upcoming project. They are quick t... See more
Company replied
Called three times to talk to someone about a $12,000 piece of leak detection equipment and never got a call back.
Company details
About AAATesters
Written by the company
AAATesters is a part of the Abtech Global, Inc. Family of Brands. Abtech Global has been serving its customers for Over 26 YEARS since 1998, through a family of highly recognized and trusted brands. Offering exceptional products & service for the ever-evolving technological landscape. Our Corporate Headquarters is based out of our 20,000 square foot Facility located in Southgate, Michigan.
We are a market leader providing New & Refurbished Electronic Test & Measurement Equipment. We specialize in Field Test Gear, Cable Testers / Certifiers, Fiber Optic Testers, Fusion Splicers, CATV Testers, Broadband / Telecom Test Equipment, Network Analyzers, Oscilloscopes, Calibrators and much more. We offer complete sales, service and support solutions for new and refurbished equipment, backed by exceptional warranties.
Our Mission & Culture
We strive to help companies navigate change within the ever-evolving technological landscape. Helping businesses of all sizes succeed by providing them with the tools and support they need to thrive in today's competetive market. Cultural behaviors at AAATesters focuses specifically on responding to the requirements of our customers, co-workers and suppliers. Urgently and effectively.
Global
Our company has a global presence, we ship our products Worldwide, Serving Customers in Over 170 Countries! With thousands of satisfied customers spanning the entire globe.
We're Here to Serve
Our customer service goal is simple, we are Committed to providing our customers with Total Satisfaction, Every Time! Whether you are In the field or have a simple question, we have you covered. We fulfill our customers urgent needs in a wide range of industries. No matter the industry or application, our support specialists will ensure that you achieve your needs and bolster performance. We have worked with businesses of all sizes and have a deep understanding of the unique challenges facing each one. Serving customers ranging from Small Start-ups to Large Multi-National Corporations, including Government Agencies, Armed Forces and Leading Universities.
We Buy Equipment
AAATesters is committed to helping you maximize the value of your surplus, excess and underutilized Equipment. We buy Equipment of all makes and models. We will purchase your Equipment and help you restore the necessary Cash flow that is vital to every company's success. We will assure that a life cycle management process is in place for your equipment.
Contact info
11900 Reeck Rd., 48195, Southgate, United States
- 800-548-2381
- sales@aaatesters.com
- www.aaatesters.com
4.3
Excellent
37 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service!
5 March 2026
Dan is great
20 February 2026
slow start with improvement
19 February 2026
good transaction, thank you
12 January 2026
Reply from AAATesters
Thank You for your purchase, we really appreciate your support!
Sales people know the equipment, easy to communicate
Was looking for a quad otdr without spending a fortune. The sales support specifically Dan was extremely helpful with getting me into something I could afford for an upcoming project. They are quick to follow up with any questions about my order and I will def reach back out when I am in the market for a new splicer.
6 January 2026
Reply from AAATesters
Thank You for your purchase, we really appreciate your support!
Where is my order shipment
Where is my order shipment? You charged my card, and I have nothing to date delivered. I'm not impressed.
7 January 2026
Reply from AAATesters
Your Order has been Delivered, Sorry for the delivery delay. Thank You for your purchase, we appreciate your business! If you have any questions or require assistance, please feel free to reach out anytime, we are here to serve.
Prices are great, good tech support
Bought a exfo ftb1 otdr and saved a couple grand. The prices cannot be beat. Plus their customer service and tech support is very helpful. Will be back.
10 January 2026
Reply from AAATesters
Thank You for your purchase, we really appreciate your support!
Customer service is top notch
Picked up a Sitemaster at a reasonable price, customer service is top notch.
1 January 2026
Reply from AAATesters
Thank You for your purchase, we really appreciate your support!
Reply from AAATesters
Thank You for your purchase, we really appreciate your support!
Customer Service
Finally found a place that still believes in customer service. Shipped quick with great communication.
6 November 2025
Unprompted review
Reply from AAATesters
Thank You for your purchase, we really appreciate your support!
Very sketchy company
Following receiving a confirmation email for my order, I received an email telling me to send them a picture of the front and back of my credit card and a picture of my government issue ID. I said no.
When I received the unit, the case is a cheap plastic box...not the Fluke soft case. The Fluke USB was missing, the disk that is supposed to be a Fluke CD is actually a cheap home-made cd.
So be very careful ordering from this company. They are substituting factory original with compromise.
As of 12/3/25, the company has reached out to apologize for the issues mentioned above.
They sent me the correct Fluke case and stated they’ve taken corrective measures to make sure they aren’t requesting sensitive information be disclosed.
I won’t go back, but maybe this will help someone.
1 November 2025
Unprompted review
Reply from AAATesters
Thank You for your purchase! This $4,000 Order requested different bill to / ship to addresses. Our credit card processor requires us to take additional measures to prevent fraud when shipping to a non billing address on high value purchases. All measures were clearly explained in detail. We shipped the order with the exact accessories as described and shown in the product listing photos. There was some confusion, so we upgraded the carrying case at no additional cost ($250 value). We are here to serve if any support is needed with your equipment.
Excellent support and buy back service
Sold them my dtx1800 and upgraded to a dsx 8000. Fast payment and no hassle, they paid for all the shipping and really happy with my upgrade.
17 February 2025
Unprompted review
Reply from AAATesters
Thank You for your purchase, we really appreciate your support!
AAA Testers
I purchased a FITEL FUSSION SPLICER s176 they advertised with battery,clever,case etc.When splicer arrived it didnt have spare battery ,Dan said it was mistake of theirs for advertising it with battey.Dan also said they would honor what they adverised.Dan located new battery from Hong Kong ordered it,took awhile to recieve it but as soon as Dan recieved it he called me got address to overnight battery to me.I recommend AAA testers and Dan is man of his word.
Thanks,
Ron in Illinois
3 March 2012
Unprompted review
AAA TESTERS Best in the Business, I bought a Fluke DTX-1800 and a DSP-4300 Cable Testers. Love the price they gave me and they are in excellent condition
My project I was under a very tight schedule and they worked with me in getting my testers to me quick and ON TIME! Aaatesters is the Best in the Business, Love my Fluke Networks DTX-1800 and Fluke DSP-4300 Cable Testers. They really gave me a great deal for both sets, They took my old Omniscanner as credit. I am extremely HAPPY camper. I will be buying three more test sets from Aaatesters.com before the end of the year.
2 November 2011
Unprompted review
Reply from AAATesters
John, always a pleasure dealing with you and Susan. It was nice hearing from you again I hope that EXFO OTDR helps. Also I hope that big Fiber Job in Florida works out great for you.
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