A1 Diagnostics Reviews 30

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I booked my wife’s Audi A5 in for its sixth-year service, which included replacing the spark plugs and carrying out all the necessary service updates. I also mentioned a couple of minor issues we’d n... See more

Rated 4 out of 5 stars

Over tightened all the wheel nuts on my BMW, resulting in shearing off of locking wheel nuts when tyres replaced shortly after. Costly and very inconvenient repair. Having been contacted and discusse... See more

Rated 1 out of 5 stars

I saw the pictures on the website and the blogs which i thought were great, they had a position for a vehicle technician, turned up to meet the owner for a pre- arranged interview, the garage was ver... See more

Company details

  1. Car Inspection Station
  2. Car Repair and Maintenance

Written by the company

As a BOSCH service garage we provide vehicle diagnostics, specialist skills in vehicle maintenance and repairs for all makes of vehicles especially German manufactured vehicles from Audi, Mercedes, BMW, Volkswagen, Skoda Land Rover, Jaguar We invest in the best technology ensuring all of our mechanics and vehicle technicians have the best facilities. Having the latest and most up-to-date technologies helps ensure we offer the most reliable vehicle servicing to our customers pinpointing the exact faults and then servicing them there and then rather than the customer returning to the garage with problem after problem leading to more expensive bills.


Contact info

4.0

Great

TrustScore 4 out of 5

30 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I highly recommend A1 diagnostics

I highly recommend A1 diagnostics. I use to be so nervous going to a garage when something went wrong on my car, but since going to this garage I have no worries anymore. They are so helpful, friendly and always happy to help me out. They give 5* service. Always fix my car with no problem. All my family now take their cars there. So hard to find a good garage, so happy I found these guys.

4 October 2021
Unprompted review
Rated 1 out of 5 stars

Unprofessional

I saw the pictures on the website and the blogs which i thought were great, they had a position for a vehicle technician, turned up to meet the owner for a pre- arranged interview, the garage was very messy and dis-organised, owner was not there, rang him, got a bunch of excuses, basically couldn't be bothered to stay on 10 minutes to meet me...
Needless to say i didn't re arrange to come back again. If this is how they treat potential staff then i imagine the current workforce and customers are disregarded just as easily. Very unprofessional.

28 September 2021
Unprompted review
Rated 5 out of 5 stars

Thank you!

Went there today with my heater not working they fixed it after a recommendation, have been struggling with this for over a year they got it sorted in a day! Thank you A1

28 September 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing from start to…

Absolutely amazing from start to finish, I can not recommend the lads at A1 Diagnostics enough, a very special thank you to Clive on the desk and Andy on the tools, he’s a wizard, I’m so grateful for all your hard work and for getting me back on the road, kind regards, Craig

28 April 2021
Unprompted review
Rated 5 out of 5 stars

Had a clutch problem with my seat leon…

Had a clutch problem with my seat leon dsg where it would shudder in low gears was told by A1 that my clutch had gone we hit a small hiccup but
Problem has been sorted by them and I can't thank rishi for being so apologetic if I ever should get back behind the wheel I will definitely use is
A1 service's they are caring and very helpful

28 January 2021
Unprompted review
A1 Diagnostics logo

Reply from A1 Diagnostics

Dear Anthony,

Thank you so much for taking the time to leave such a thoughtful review. We truly appreciate your kind words and understanding. It means a lot to us that, despite the hiccups, you were happy with the resolution and our efforts to make things right.

If you ever do get back behind the wheel, we’d be honored to welcome you back to A1 Diagnostics. Wishing you all the best, and thank you once again for your support and generosity.

Kind regards,
A1 Diagnostics

Rated 5 out of 5 stars

Outstanding work and very professional

My father John Haines, had an issue with the electrics on his jeep, and unable to get the AA to even come out. In desperation he contacted A1 Diagnostics. They were really helpful and nothing was too much trouble. I have to say, he found them outstanding and their work excellent. They resolved all the issues he had with the Jeep electrics. In fact, they sorted everything out and put his mind at ease. He will now be using them for all his future needs with the Jeep. Outstanding and excellent work

11 February 2019
Unprompted review
Rated 5 out of 5 stars

Trusted Garage for MOT and Service - 5*

I started visiting A1diagnostics a few years ago after using a Groupon deal for an MOT and I have used them ever since. Sometimes again, using a deal, and sometimes not. Either way, I have always received exceptional service. For those doubters that think these garages give you a deal to get you in, and then 'find things wrong' to make up for it, doubt no longer. Almost every time I have taken my car for an MOT, it has passed first time. Everytime it has failed I have agreed with their decision when they have explained why, even taking the time to put the car back up on ramps, and show me exactly what's wrong and why a replacement/repair is required. I generally perform larger repairs myself, and they have no problem with me bringing the car back for a retest. I am always greeted with free coffee, sweets, sofa's, TV and WiFi in their waiting room. The staff are so friendly too, and nothing is too much trouble. I will continue to use A1 despite them not being the closest to home for me, and I would recommend them to everyone.

27 January 2017
Unprompted review

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