7 For All Mankind Reviews 

I can understand a store having no return policy, but please communicate that verbally with your patrons. You can ask if a customer found everything that they were looking for or ask did anyone assist you? But choose to not communicate enough that there is a no return policy at the stores. I was shown the fine print on my receipt and a notice at the checkout desk that items could not be returned, which is not the norm compared with big name brands. Not a pleasant customer experince

Heard such good things about the jeans but unfortunately after 2 attempts to get the correct size, I ended up with waist size 4 inches too large.

Having complained via phone and email over the last 20 days, they cheekily tried to close my case based on an inseam measurement that had nothing to do with the original problem.

I'm still expecting them to accept a refund/replacement (3rd time lucky) but will now have to go to head office as the customer service are a disgrace.

I was told I’d spend a decent amount of money on these jeans and they would last me a good couple of years. They lasted me 6 months and ripped, I should have known from the soft and thin material. I tried to get my money back on them and they told me that I can’t because the return period has expired. Going to try to complain to head office under the sale of goods act, but judging from the reviews on here I don’t think I’m going to get very far.

I ordered a pair of jeans from them on 11/10/2022 with a discount code of welcome15 to get 15% off my purchase which was yesterday. They then sent me an e-mail with a new discount code of 33% off-singlesday next day(today). I attempted to contact 7 to see about getting the 33% off discount code applied to my order and they told me they couldn’t and wouldn’t. They gave me no options other than to buy another pair and then use the new discount code and when I receive my first order to return it and wait for a refund. I am 41 and I’ve been buying 7 jeans my entire life and this is the way they treat me. I do most of my shopping online via Amazon because of things like this but I decided to give them a chance. The customer service rep Kristy refused to apply the discount code of singlesday to the order I placed yesterday. This is a real pita and I will never buy another product from them online again. It’s a shame that the only jeans that I like are made by 7. Because of all the negative reviews and poor customer service I am NOT going to make another purchase and use the new discount code and then wait to return these. That seems like a lot of trouble which I’m sure 7 has done on purpose. I would’ve continued to buy online from them but not after this experience. I will buy my jeans in person at nordstroms or I will stop wearing their jeans period, not that they’d care. It is sad that company’s as large as 7 behaves this way. This is unacceptable and I don’t know who made these bad policy’s but that person along with Kristy both need to be fired. And they wonder why people revert to shopping online via Amazon vs shopping direct. I’m not businessman but I’m confident there as a cost associated with selling through Amazon vs direct online. I would’ve imagined they make more money selling direct to consumers vs via Amazon yet this is the way they treat a direct customer. I can see why there are so many bad reviews for this company. The person who designed this stupid policy at 7 should be retrained or fired. This is NOT A GOOD WSY TO TREAT A CUSTOMER! Especially one that has been a customer for life and of all my 20 pairs of jeans 18 of them are 7’s. Sad, sad, day. I really can’t believe a company like 7 would act this way in 2022!

I bought a pair of jeans on 11/10/2022 which was yesterday with a promo code welcome15 for 15% off. Today, 11/11/2022 they sent me an e-mail that says you get 33% off of any pair of jeans using singlesday. My order hasn’t been shipped yet and I asked for a price adjustment for the 33% off using the new discount code and they refused. Kristy, the agent online via chat and e-mail said that they can’t adjust the discount for a previous purchase which was yesterday and the order hasn’t been shipped yet. She refused to help me and said I would need to return the jeans when I receive it and that I would have to order another pair of jeans using the new discount code which made no sense. I only wanted the 33% off the jeans per the promo. They have horrible customer service and once I am finished with this return I will be ER deal with 7forallmankind ever again which is sad because all my jeans are from 7forallmankind. I have never been treated this way and I purchase a ton of stuff online and this is bad business. I emailed them because they don’t have a phone number to call and they told me the same thing. This is my first and last time I will deal with them. From now on if I need another pair of jeans I will purchase from a store or just go with another brand. Thanks in advance!

Returned a pair of jeans on 8th August 2022 and still awaiting a refund.

Have contacted 7fam customer services twice a week for 8 weeks now and am getting the run around. They keep saying it is a delay with the Warehouse in the Netherlands.

Shopped with them for over 20 years and now they are basically robbing me. 7fam can no longer be trusted.

Just like others I had a complaint about a jeans I only have worn for 2 or 3 times. It took me a month to get a reaction from customer service and the feedback was really poor and disappointing. I had to mail several photo's and all other stuff, than after a month they decided not to handle the complaint because I took out a couple of the labels. (they put 10 labels in a pare of jeans). For a jeans that price you expect a good fabric and a great customer service. I'm very disappointed.

6 weeks on and still waiting for ‘head office’ to get back to me re 7 for all mankind’s unlawful deduction of £70 from my 7fam voucher. What a scam! Their so called ‘customer service’ is an absolute joke - constant delaying tactics presumably in the hope I will give up. 7 for all mankind head office / directors, if you are reading this plse have the courtesy to respond, start acting in an honest and professional way and provide a proper customer service!

AVOID Avoid and AVOID, I'm
London based...Purchased a set of jeans online. They took the money out of my account and rejected the order. I've enquired as to why this happened and how it could be resolved. I've been given the runaround by MIA, who seems to be the person of contact from all the other negative reviews below. No jeans and no refund, legitimate daylight robbery, I also went into the store in central London to purchase said jeans. The store said they would enquire as to the problem and heat again. No refund and no help. DO NOT PURCHASE FROM THIS COMPANY. LEGITIMATE SCAMMERS.

One year old pants ripped right in the butt and my goods were exposed for like a whole day.....

I’m so annoyed I didn’t read the reviews first before I placed the order. Shameful company! I’ve sent several emails to this company looking for my order to be dispatched. Order placed on 04/10/22 - their SLA on website states order shipped by 1pm next day. On the 11 October still no order shipped. I have sent numerous emails and I have telephoned 6 times. Mia seems to be the only CS rep!! I’ve been given varying excuses and refused access to speak to a supervisor. I’ve requested a refund which I believe I’m entitled to - this has also been refused. They keep saying they’ve raised a query with Head Office and will revert. I’m very concerned as I believe I will not receive this order. In one email they advise that the delay is as a result of Royal Mail, even though in a phone conversation I was advised the order is being shipped from the Netherlands! STAY AWAY FROM THIS WEBSITE!

They are such a bad company - I returned an item i purchased over t.5 months ago and still waiting for a refund, their customer service is woeful.

Do not ever use this company
Just don’t buy anything ever with this company. There was an issue with the processing of my order which meant it was never dispatched. I ordered these goods on 29th July. I asked for a refund which should be simple to be told this had to be done by someone in Amsterdam and they were on holiday! Eventually allegedly someone in America processed this on the 18th august. Guess what. Still no refund. These people will
Steal your money. Laugh at you when you ask for a refund. Nothing but a bunch of thieves - honestly steer well clear !

I am a returning customer to 7FAM. My heart sank when I read the frustrations of customers expressed here. However, it has not been my experience. I received the jeans within a week. I returned 2 pairs and kept one. Money was refunded within 1 day of receipt of goods. Perhaps the Company has taken note.......

The worst level of customer service I have ever received! Totally shocking.

Im not one to leave bad reviews but I feel so strongly about this, customers of this firm need to know.

In a nutshell, jeans ordered but not received on time. Tracking checked by me and apparently the product has been returned albeit I’ve not returned it.

I call up and ask for a replacement which they can’t do apparently until the product has been received back by them. No apology, no offer to provide a loyal customer with a discount on a future order, and no refund until they receive the product back which they now don’t know where it is apart from it’s a failed delivery. Might take weeks to resolve!

Unfortunately I think the bad reviews are totally justified. Such a shame when the product itself is good.

Just no interest in trying to provide customer satisfaction! I dealt with Lucy and her superior Shaun. I’m really not interest in his comments about process mapping. They should focus on looking after their customers which I suspect will be dropping every day.

Just unbelievable! What a shame…

THEY DONT REFUND
. Don't they comply now with consumer law???? use brexit as excuse tell you to wait at least 30 days.

Anyway I have proof of delivery back and they even admit they have it they just want to hold on to your money as long as they can. I will seek refund via PayPal or credit card if it isn't refunded.

Wish I had read these reviews before purchasing. Horrendous customer service. I don’t know any brand that takes so long to process a refund. Effectively using our cash as their credit facility. Will never buy from them again.

I bought a denim from House of Fraser in Manchester at £120. In less then 4-5 months, the denim was torn from hips. I tried to return it but the store refused to take it back.

I consulted a friend, who is denim manufacturer, he explained to me that chlorine has not been extracted from the denim during the process hence it has weakened the denim cloth and it tore.

The products are defective and my advice to consumer is that you should stay well away from this denim product as it is faulty.

I bought a pair of jeans from this company which seemed lovely. However after wearing them for a few hours I realised there was a fault with one of the seams which caused my skin to bleed. I attempted to return them for a refund but the customer service is a shambles. I have been trying for two months and exchanged 17 (!) emails with a customer support person called Bobbi. I advise you to avoid this company at all costs.