Been in a fight to get a refund for 2 months now. The company charged for an additional month on my account despite canceling weeks in advance. Company never responds to emails, and there seems to be... See more
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7 Cups is no longer reliable for LGBTQ+/MOGII persons, as the platform discontinued their 24/7 chatroom support, no longer include/mention LGBTQ+/MOGII (option) in their surveys/feedback(options).... See more
Scammy! Please stay away I went to check out the website after a Google/ChatGPT search and they somehow managed to loop me into a subscription and change my card 12.99 despite never having used... See more
Company replied
As a listener and recent internship graduate, 7 Cups has brought such a meaningful impact to my life. I love the community, the mission, the solid but empathetic grip we are taught to have over each s... See more
Company details
Written by the company
7 Cups offers a free and anonymous way to connect with trained listeners anytime, anywhere. Feeling overwhelmed, stressed, or just need someone to talk to? 7 Cups provides a safe, confidential, and easily accessible space to share what's on your mind. It's a great resource for everyday struggles and a helpful first step for anyone exploring mental wellness. The 24/7 availability and mobile-friendly platform make it easy to get support when you need it most.
Contact info
Camino Real South 1040, 23456, Virginia Beach, United States
- www.7cups.com
Replied to 18% of negative reviews
Typically takes over 1 month to reply
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7 cup the best emotional support organization
7 cup is making a great difference in community easy to reach and without any cost give valuable support not only to members but also to listeners.Its very amazing platform to learn as psychology student and took Experience it makes me learn new and innovative things . Thanks 7 cup.But I want to add little bit that qualified listeners should get paid for their excellence and encouragement to this platform if it can . Overall best experience
Working as a therapist for 7 Cups has…
Working as a therapist for 7 Cups has been and continues to be a powerful, and enriching experience.
I also have a private practice which I
really enjoy too. But in 7 Cups I have the opportunity to work with a very diverse and international population.
The app makes therapy more affordable and accessible to more people. To me this is very important. Therapy can feel very intimidating, but because of the anonymous texting format clients can feel safer.
I have one client that is hearing impaired so they really appreciate the texting format.
If clients do need more, there is also the Telehealth option (live video and audio therapy) which means that they can sign up for the Telehealth subscription on 7 Cups. This includes one 45 minute scheduled video session on the secure confidential 7 Cups platform.
I am a better therapist because of the ongoing learning and growth I
experience as a mental health provider on 7 Cups!
I just got banned
I just got banned. for no reason. I would be happy to correct any misunderstandings. I did not break any rules or anything. I emailed 7cups cause I was banned on another account and I was trying to tell them that I don't have access to the email of that account. I emailed with my new email, for the account I tried to have but that got banned. I would like an explanation. I have heard of people getting banned as a mistake. But this is not cool. Like what? I can't make an account at all on here?
7Cups for me it's a space for personal growth
7Cups for me it's a place for special personal growth where you commit to a very kind community that will support you along the way whenever you decide to just enjoy your time, become a great listener or be even more commited to the community.
One of the great app that's trying to…
One of the great app that's trying to bring change to the world by addressing mental health ❤️
This place is a solace for many like me
Such a warm and welcoming platform that…
Such a warm and welcoming platform that has helped so many people with their mental health. Complete with resources and training for their listeners. Truly a blessing to so many of its members ❤️
I've had a great experience at 7 Cups…
I've had a great experience at 7 Cups as a listener. I've learned a lot and I'm deeply grateful for being able to support others while gaining relevant skills for my career path
Such an amazing community and site
Such an amazing community and site. Everyone is so helpful and kind and is suitable for both teens and adults. Thank you for all the help and support. Strongly recommend.
Really helpful and convenient app!
This is a great app, it helped me a lot during difficult times with my mental health and has lots of helpful programs and trainings for both teens and adults for free of costs and they are also helpful!
amazing
such an amazing site for people seeking help and people who enjoy helping others.
Inclusive community
This is a company that helps with mental illness and has been amazing about bringing people together anonymously and without judgment
Fast helping service
It is very good to have a fast helping service. We can ask for help at any moment and feel better in our bad situations.
I had a great experience on this…
I had a great experience on this platform as a listener. It's such a nice community. Unique Idea.
Hurtful Experience
Today I went to my Listener account at 7 Cups to see I had been "unapproved" as a listener, based a bad review or complaint. I have no idea what the complaint is and I have been there over a year and had many, many good reviews. Seems like after ONE complaint I am axed. The only even I can think of is a tiring chat with an unhappy guy who simply wanted to complain, not matter what I said. In the end he called me a "nihilist" for some reason, and I said that is no way to talk to me. He then said "you can't talk to me because you're weak". I said I have to go, "good riddance" he said, adding "I am going to report you" I left and blocked him. I figured he would report me because he seemed in a wired state of mind, but that the chat would be reviewed and it would be obvious I did nothing to him. BUT..., in the morning I am gone! I tried to file a grievance but the process 100% favored the member, with me being required to list three different things I could do to improve as a listener. As if I am 100% to blame. I still have yet to see the complaint, who it was from, what was said or be given the chance to defend myself. It is like an employee at a coffee shop who has coffee thrown in his face, and then gets fired for making bad coffee. I had some people I chatted with regularly and now I am out. Useless place. I am very saddened and hurt. I did the best I could do.
A COUPLE WEEKS LATER: I believe I have a more clear idea of what happened. Basically I called a troll a troll. Told him I could help and did not have time. He complained. That is it. I have had a few experiences with being called names and trolled there, it would come with thew territory. This one time I said something and I was zapped. But to be fair, I guess I should not have said it, but I will not take my review down. I should have gotten a warning or something.
Worth trying out!
I had a great experience on this platform, as both, a listener and a member. It's such a nice community
Helpful
Helpful, very well designed. Although the website is better than the app so here still a lot could be done. But really, other than that nothing similar is out there.
I’ve been a member of 7 cups for 8…
I’ve been a member of 7 cups for 8 years. It’s a great place to get help with personal problems from money worries to heartbreak and all in between. Lovely people who show such respect for all. I highly recommend 7 cups.
It’s my absolute pleasure to be a…
It’s my absolute pleasure to be a listener, I’ve learned so much so far, including how to communicate in an empathetic and effective manner, which is an invaluable skill that I can apply in every day life. Thanks for the opportunity and looking forwards to contribute and learn more 💙
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