4rent Thessaloniki Reviews 

425
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely friendly staff members, quick shuttle services, and the exceptionally clean, nearly new vehicles available at very competitive market rates. Travelers deeply appreciate the overall smooth, well-organized processing and the complete transparency regarding insurance options and rental conditions from start to finish. Some reviewers were not happy with certain vehicle choices or engine power, mentioning that specific models felt a bit weak or smaller than expected. A few people also felt that inspection procedures during pickup could be tricky, noting challenges with initial damage checks or staff knowledge.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting friendly, proactive, and reliable... See more

Staff

Clients share positive opinions on staff, consistently praising their friendly, professional, and helpful... See more

Price

Reviewers express high satisfaction regarding the reasonable prices and transparent costs. Consumers... See more

Quality

Users describe satisfaction with quality, highlighting that vehicles are consistently new, clean, and in... See more

Product

People report positive satisfaction with the cars provided, noting that vehicles are typically brand new,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company/guys, particularly their communication, via email and phone. Excellent prices, beats all competition. Rented car for a week, hotel pickup on time in busy Thessaloniki, drop-off at their... See more

Rated 5 out of 5 stars

We rented the car for three weeks and everything was just perfect from start to finish! Pick-up at the airport was smooth and easy, and the team was super friendly and helpful throughout. The car was... See more

Rated 5 out of 5 stars

Booked through their website. Excellent company, fast and hassle-free delivery. Another plus is they don't require a deposit. The only company I found extended ferry insurance for just €1 per day,... See more

Rated 5 out of 5 stars

Just about the best car hire company we have ever used. Quality car, felt as though it was in good mechanical condition and reliable. Fantastic customer service, pick up and drop off procedure was s... See more


Company details

  1. Car Rental Agency

Written by the company

Alle Mietautos sind Vollkaskoversichert, OHNE Selbstbeteiligung Rundum-Sorglos-Paket (Inbegriffen sind schäden an den Reifen, am Unterboden und dem Glasbereich.). Einfach und zuverlässig ohne versteckte Kosten, keine Kaution und Kreditkarte nötig, mit unbegrenzten Kilometern, inklusive Zusatzfahrer, damit Sie sich auch im Urlaub in Griechenland rundum sicher fühlen. -- Every car is "equipped" with full insurance, to be more specific no-fault insurance which includes damages among tires, the lower part of the car and Glasses. Without hidden Costs, no excess - no security deposit, we don't block money at your Card and without Credit card, with unlimited kilometers and including additional drivers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

425 reviews

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4.9

All reviews

(425)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional service throughout

Easy to book. Pick up at Thessaloniki airport is from Car Park 5 (P5). I called the office after waiting for a while as we didn't see a van (perhaps because our flight was delayed). Van arrived soon after my call. We noticed an issue with the car during our hire period (not something that prevented the car from being used), but on contacting the company, they were honest enough to say it was a pre-existing damage. (We hadn't noticed this on picking up the car, perhaps because it was raining heavily, which made it difficult to inspect the bodywork for issues.) Really impressed by the service and value for money (and honesty) of the company. We highly recommend and would use again.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Everything was great

Everything was great, the guys were very friendly and the organization was perfect, easy and uncomplicated. The best rental station in town.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Rented a car for a week

Rented a car for a week. Very good car for the price. A little difficult to find the pick up bus at the airport. Quick and easy to get the car out, quick and easy to hand it back. Very helpful staff. Very competitive price. No bad issues.

18 September 2025
Unprompted review
Rated 3 out of 5 stars

Read the fine print - their insurance covers first damage only

READ THE FINE PRINT. Their "fully comprehensive insurance" only covers the FIRST damage. Other damages are on you. A tiny visible scratch is considered first damage. You can confirm this on their website or via call/WhatsApp. Also, their attendants do not know what CDW is, which is annoying.
I recommend buying an additional car rental insurance privately, and getting a confirmation that this extra private insurance is valid, before you book anything.
Other than that they were OK, fairly efficient pick-up and drop-off.

[EDIT]: They continue to insist (here and via text messages) that the insurance is valid after a scratch. This is not what they told me upon booking, and not what the rental terms state. I have the full transcript of our WhatsApp correspondence, if anyone cares to see it.
In addition, their pick-up attendant did NOT know what CDW was, even as I was trying to explain it to her three times in very clear and simple English. This was neither professional, nor very pleasant.

21 October 2025
Unprompted review
4rent Thessaloniki logo

Reply from 4rent Thessaloniki

We have verified that you rented a car from us and can confirm that no damage charges were ever applied to you. Even if there had been, the maximum possible charge would have been only €25, and only for major, clearly visible damages, not for small scratches or minor marks, which do not incur any charge at all! Minor cosmetic imperfections are never considered chargeable. Only large, obvious damages are classified as significant, and in such cases, the full insurance covers the first incident, while any additional damage is covered only up to a limited liability amount, nothing more!!

We strongly believe that your 3-star rating does not reflect the quality of your experience, as you received an excellent vehicle, professional service, and a smooth rental with no technical issues. It seems there may have been a misunderstanding regarding the insurance terms or perhaps a miscommunication via WhatsApp, and we sincerely regret if this caused any confusion. Our goal has always been to ensure transparency and complete customer satisfaction. 🚗😃

P.S. We do not provide any additional insurances such as CDW, FDW, or any other optional coverage. There is only one comprehensive insurance, which is already included in the rental price. Other rental companies may offer different types of insurance, but our policy is simple and transparent. This approach is unique in our industry, and it is something that many of our customers appreciate, as reflected in numerous positive reviews.

PS2 Also, some of our terms are written to prevent intentional misuse or unpleasant ‘surprises’ by a small minority of dishonest individuals. We always operate with fairness, integrity, and a human-centered approach.

Rated 5 out of 5 stars

4Rent pulled off a miracle after our car broke down 3 hours away from the airport

Rented a car for a week. On the last day, we were on the highway a 3 hour drive away from the airport, with 5 hours remaining till our flight. The clutch stopped cooperating and we were left on the side of the highway pretty much in the middle of nowhere. The highway patrol stopped by and ordered a tow truck, while we were on the phone with 4Rent, who also ordered a tow truck and a taxi for us to get to Thessaloniki. We got put on the first tow truck, headed to some small town and were desperately trying to figure out how we were going to find the taxi and what to do with the car. Then, the tow truck we were on stopped on the side of the road, where another tow truck and a taxi were waiting. The car got put on the other tow truck and we got in the taxi and made our flight. Mind you, this all happened on Saturday in Greece. 4Rent took care of everything - didn't have to pay a cent on top of the rental fee. The 4.9 star rating on trustpilot really doesn't do these guys justice.

27 September 2025
Unprompted review
Rated 4 out of 5 stars

4Rent first experience

Dear 4Rent, I am very satisfied with how things went, I rented an S2automatic for 27th August to 2nd of September. Was very easy to make modifications in my reservation, No deposit needed!!
The car was delivered to me in my family house in Thessaloniki.

The guy that bring me the car make a video of it when he gave it to me with the existing damages.

The only reason I don't put a 5-star review is that when another guy came later, to return the car, the first thing he said to me was "have damage". He try calling few ladies in 4Rent office, as I understand and try to find previous damages but wasn't successful. Also the video that was made from the first 4Rent employee was nowhere to be found:(

But after all I also had my personal video that proved that the damages was there on pick-up.
So everything end up smoothly, I clean the car before giving it, with same amount of fuel that I received it.

That was my first experience with 4Rent.

What i would like to see next time, is a little bit more organized deliver/pickup of the car and a specific car make selection.

Because although I already knew I couldn't select a car make and model, the Kia i received was allot smaller than the Kona i was expecting, for same category.

Overall few details and you will be the absolute best!!

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Almost perfect

In all aspects, from pick up at the airport to delivery everyone was perfect
Clean, almost new car, and extremely reasonable charging on services, setting a new standard in car rental!

14 May 2025
Unprompted review
Rated 5 out of 5 stars

The best car hire company ever.

Just about the best car hire company we have ever used. Quality car, felt as though it was in good mechanical condition and reliable. Fantastic customer service, pick up and drop off procedure was second to none. I would absolutely recommend this company if you would like to experience trouble free car hire. All car hire companies should be like this.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

Professional handling, friendly service staff, vehicle in clean, technically perfect condition, and a hassle-free return with a shuttle service to the airport. Highly recommended.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

4rent 4you

Renting a car on 4rent was straightforward and customer service was very good. It took just ten minutes and we had a car to go.
The car was very little, but we got what we paid for - next year a bigger one... :)
We asked to extend the renting time for two days - no probs at all!
Replies to our emails within few hours.
The car was clean and fuel 5/5, everything was 10/10!
We returned the car to Skypark because we had an early flight.
There was a free shuttle bus from Skypark to terminal - quite simple.
We'll see next year!

7 August 2025
Unprompted review
Rated 5 out of 5 stars

5 stars

4rent gave us a small car for 4 people.The car was perfect and so was the office service .No deposit by credit card ,we payed cash and all was really speedy and with no complaints both sides.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent service from 4 rent

I had an excellent service from 4 rent. Car was clean tidy and new. The airport hasn’t got great signage for 4 rent but a phone call to the office resolved the problem and the courtesy bus was sent out to pick us up.
Easy communication with them by email or phone. Compared to the global companies there prices are very cheap.

26 August 2025
Unprompted review

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