4Netplayers Reviews 

8,085
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 299 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use and straightforward setup process, often appreciating the ability to customize options. Many also commend the competitive pricing, finding it a good deal compared to other services. Reviewers consistently describe the servers as reliable and the overall experience as smooth. However, some customers noted issues with server functionality, reporting instances where servers did not start or went down unexpectedly. A few others found the website interface poorly designed or confusing. Additionally, some reviewers mentioned being asked for feedback before they had even started using the service.

What people talk about most

User experience

Users describe positive interactions with user experience, frequently highlighting the ease of setting up... See more

Service

Customers had ambiguous experiences with service, with many praising the great servers, good payment service,... See more

Website

Reviewers mention ambiguous feedback about the website, with some customers finding it easy to use and set up... See more

Price

Customers consistently note positive experiences with price, often describing it as cheap, affordable, and... See more

Staff

Clients share ambiguous opinions on staff, with many reviewers praising the servers as great, good, and fast.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

i could look at all the options even customize it to my liking. it wasnt complicated to figure out how toset it up and build

Rated 4 out of 5 stars

i was told to write a review before even using it, so thats kinda lame. But good prices, easy to use. Edit- been a few days and really no compliants. Runs great

Company replied


Company details

  1. Gaming service Provider
  2. Software Vendor
  3. Web Hosting Company

About 4Netplayers

Written by the company

4Netplayers bietet professionelle Gameserver und Voiceserver an. Gamer weltweit profitieren von einem der ältesten Gamehoster in Deutschland. 4Netplayers bietet für jeden Gameserver den optimalen Service und einen umfassenden Support. Als größter Partner von Teamspeak in Europa betreuen wir 10.000de von zufriedenen Kunden. 4Netplayers besteht schon seit über 20 Jahren und gehört zu den renommiertesten Hostern für Gaming Dienstleistungen in Europa.

4Netplayers offers professional game servers and voice servers. As one of the leading game server provider in Germany we offer professional, personal service and support for every game- and voice-server. As the official download hosting partner of Teamspeak, we have thousands of satisfied customers. We have over fifteen years of experience and are one of the most well-known providers in Germany.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(8,085)

843 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My order needs to be checked manually

My order needs to be checked manually?

WTF. They take my money but don't provide me with a server to use?

Will you extend my account once you finally do your "manual check"?

15 April 2026
Unprompted review
4Netplayers logo

Reply from 4Netplayers

Hello Shaun, thank you for your feedback and question. The manual check is rare but can happen, if somehow a bunch of fraud detection alarms go of - either with us or e.g. PayPal or a Credit Card Comapny. But do not worry, that is normaly simply a false positive - something that can not be avoided to happen in rare unlucky occasions.

The check will be done by us as soon as our support is back in the office during the normal office hours and should be finished by now. If you have any more questions, you can simply contact our support.

Rated 3 out of 5 stars
4Netplayers logo

Reply from 4Netplayers

Welcome to 4Netplayers Florijan Horvati? and we are sure you will find the configuration of the server as easy as the setup up. If you need any help or run into any question, please let our support team know, so we can help you as fast as possible.

Have fun and good times with your server.

Rated 1 out of 5 stars

ive read the bad reviews n fully…

ive read the bad reviews n fully understand their feelings for example the site advertises 50% off first month but doesnt state it is for the longer term contracts!! this tells me they are false advertising!!! i was just about to use them for a dune server til i read bout their obvious lies on the 50% discount1!!! wont be using or telling friends to use this heinous company!!!!

2 April 2026
Unprompted review
4Netplayers logo

Reply from 4Netplayers

Hello Brent, thank you for helping us improve! We want to make the web interface as user-friendly as possible, but opinions sometimes differ on this.

During the ordering process, everyone can click together their own individual plan. As a rough guide: the longer the contract term, the bigger the discount we can offer. This also applies to the 50% discount on the first month for subscriptions with a minimum term of 3 months or more. This is always displayed directly when putting together the subscription.

Rated 1 out of 5 stars

Bad Communications and terrible customer service

I would avoid this company for hosting. Their processes are bad. I cancelled a server at the start of the month with the intention of downloading the world save before the service was over as we were still playing on it. Life happened and I forgot to download the world which was definitely my fault, but I asked customer service is there any way of getting the save. I was told no and that the server had been deleted.

I then checked my emails to see if I had any correspondence with any warnings of closure of the service and it was just when I cancelled at the start of the month. I then told them it would have been beneficial to have some kind of notice of deletion before it was carried out as a reminder. I said it would make me not want to use the service again.

I was then told by the staff that I was blaming them for my mistake and they quickly exited the chat. Before this I would have genuinely used the service for other games which was the point of why I said that about the reminded. But with the lack of communications, and the rude way I was treated by staff I would stay away and recommend others to do the same. Especially if you don't want your world save to be deleted with no warnings except a cancellation date.

26 March 2026
Unprompted review
4Netplayers logo

Reply from 4Netplayers

Hello Emmet Hanratty and we are sad to see that you lost your savegame. As you can imagine, we can not save all savegames for an indefinite amount of time, but we do sent out emails before the savegames get deleted.

Rated 1 out of 5 stars

Will bill you even though you have…

Will bill you even though you have already negated your contract with them

24 March 2026
Unprompted review
4Netplayers logo

Reply from 4Netplayers

Hello Jaschar Tarani, thank you for your feedback. Please see the condition of your contract and the minimum term you have chosen (1, 3, 6 or 12 month), as this may be the issue here.

During the ordering process, everyone can customise their own tariff. As a general rule, the longer the contract term, the bigger the discount we can offer.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look