4gadgets.co.uk Reviews 

14,926
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often finding items in pristine or like-new condition, exceeding expectations for refurbished goods. People frequently highlight the competitive pricing, exceptional service with prompt responses, and swift, reliable delivery. However, some customers noted issues with delivery services, particularly concerning missed next-day or Saturday delivery promises, even when extra payment was made. A few other people also felt that product condition sometimes varied, reporting minor scratches, misaligned screens, or items not meeting the described grade.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many consistently praising the condition of the phones,... See more

Quality

Users describe positive interactions with quality, with many customers consistently receiving products in... See more

Delivery service

Consumers generally report positive experiences with delivery service, often highlighting fast and swift... See more

Price

Customers consistently note positive experiences with price, often finding excellent products at competitive... See more

Service

Reviewers mention positive feedback about service, with many consistently describing it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What an excellent company. Having recently been burned by another company trading through eBay, I had a few questions to ask about potentially purchasing a phone from 4gadgets. They responded to my... See more

Company replied

Rated 5 out of 5 stars

always bought phones from this retailer never had problem always good product at good price. Bit disapointed on this occasion as box was ripped and phone wasnt in packaging properly (looked like every... See more

Company replied

Rated 5 out of 5 stars

Yet another fabulous experience & service provided by 4 Gadgets which has again been 'above and beyond'.Fantastic quality IPhone15 for my son for Christmas..promptly delivered with an additional up t... See more

Company replied

Rated 5 out of 5 stars

Super experience from start to finish. Website is easy to use, prices are clear and competitive with no add ons at the final checkout. Large selection of items. Very fast dispatch with excellent comm... See more

Company replied


Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Electronics Store
  4. Telephone Company
  5. Used Computer Store

Written by the company

Here at 4gadgets we pride ourselves on selling quality items at great prices. As an experienced seller in the mobile phone and tablet industry over the last 5 years we know what our customers want and we make sure we provide. Our strict quality assessments of each unit make sure that every item we sell is exactly as described. If we say a handset is in pristine condition, the handset will be in pristine condition. In the unlikely case you ever do have an issue, or you would like any further information, our dedicated and friendly customer service team are always here to help. You can contact us Monday-Friday between 9.00am-5.00pm on 0800 111 4458 or alternatively via email any time at sales@4gadgets.co.uk

4gadgets

Written by the company

365 Day Warranty
We are so confident we offer the best quality gadgets that we even offer a 30 day money back guarantee and a whopping 365 day warranty exclusive when ordering direct only.
Free Tracked Returns
If you are unhappy at all with your purchase simply pop the gadget back in the packaging, put it in the pre-paid returns envelope found in the box and pop it in the post back to us. Simple as that! Very simple, fully tracked, insured and best of all FREE!
Free Next Day Delivery
As we use FREE next day delivery couriers, we can guarantee all orders received before 3pm will be delivered the next working day (UK only).
Weekend Delivery
If you really need your item delivered over the weekend, fear not, as we can organise this for you. Just let us know on the order page and we can make sure your item is delivered on Saturday or Sunday- whatever you prefer!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(14,926)

146 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5* company

Perfect condition galaxy z flip at a third of the price. Guarantee, next day delivery & pay-in-three payment. Phone was a xmas gift but I will be purchasing for myself soon from this 5* company

8 December 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Tilly,

We are glad you were happy with your purchase.

Kind regards
4gadgets

Rated 4 out of 5 stars

Samsung S23 Ultra 5G (256GB)

Samsung S23 Ultra 5G (256GB). Refurb rated 'Good'.

*Screen: Spotless
*Body: teeniest tiniest scratches around the USB port and Speakers.
*Everything else: No mechanical or functional issues.

Can't fault it. 4G' will definitely be on my list when I look for my next device.

10 February 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you so much for your Feedback Peter!
Kind regards
4gadgets

Rated 4 out of 5 stars

Problems sorted

Very sadly not happy. I contacted them. They offered me which I thought it was a fair price for my Ultra 2 which is immaculate and still got 99% battery health and only just a year old. Then unfortunately the Royal mail messed up didn’t send it and had to have it returned to me. I contacted this company they said they would honour price they agreed. then I got an email saying they wouldn’t then I called them and they said they wouldn’t honour the price then I’ve got an email saying they would honour the price and then they just stopped responding altogether. I’ve now changed my review from one star to 4 stars because I spoke to Billy from their Customer Service who was fantastic and actually got it sorted out. They apologised and they got the watch and sorted the payment out within a few hours so four stars.

24 January 2026
Unprompted review
Rated 1 out of 5 stars

Your Shipment #146012 for Order…

Your Shipment #146012 for Order #11295931
Dpd tracking 15505351514391

Yeah I have ordered and got refunded after 4days. Got two emails providing my order number and everything. I was about to gift the phone to someone and told the person I bought it. Delivery option says order will dispatch within one day with one day delivery. I had to send them a email through web form.

Not professional at all. No communication or anything. I thought for a seconds I would not get any money or product back. At 5 days money returned to my account and that was it. Rubbish experience as a first time buyer

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and speedy service

Excellent and speedy service
Product was in much better condition than expected !
Highly rated !

30 January 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Many thank for leaving your review.

Kind regards
4gadgets

Rated 5 out of 5 stars

All good

Found what I was looking for on the website. Nice price. It was delivered in good time and works a treat. All good so far.

24 January 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your review Mick!

Kind regards
4gadgets

Rated 5 out of 5 stars

Sold my phone iPhone 14 plus royal mail…

Sold my phone iPhone 14 plus royal mail collected then didn't bother to update tracked then then delayed it for 2 days but when the company received it they were on it scanned at 8:56am and paid at 3:37pm fantastic

3 February 2026
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Ji, sorry to hear about the delay.

We do aim to process parcels the day they are received.

Glad to hear you were pleased with the process.

Kind regards
4gadgets

Rated 5 out of 5 stars

Excellent

Excellent service through nackmarket

20 January 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello John,

Thank you for your feedback.

Kind regards
4gadgets

Rated 4 out of 5 stars

I have ordered phones form 4gadgets…

I have ordered phones form 4gadgets previously, they have never let me down. I needed an upgrade and after researching which phone that i wanted, i went ahead an ordered an excellent condition Samsung galaxy s24 ultra.

17 January 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order and return custom.

Kind regards
4gadgets

Rated 5 out of 5 stars

Great range

Great range, super quick service and excellent quality

12 January 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Claire,

Happy to hear that you are pleased with your purchase.

Kind regards
4gadgets

Rated 5 out of 5 stars

I ordered a Samsung s24 plus in…

I ordered a Samsung s24 plus in pristine condition which it was (like new).
The price was great. No issues with delivery. I had bought phones before from this company first 7 years ago happy then and happy now!

12 January 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello David,

We are glad you are pleased with your Handset. Thank you for being a loyal customer, it means a lot!

Kind regards
4gadgets

Rated 5 out of 5 stars

New Samsung galaxy phone

Placed an order for a Samsung galaxy phone arrived within a few days easy to use and I am very pleased with my product

8 January 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Richard,

Thank you for your purchase!

Kind regards
4gadgets

Rated 5 out of 5 stars

Samsung S23 ultra 1Tb refurbished phone

This purchase was to replace my son’s phone that had suddenly died. I read many reviews from the site and thought I’d give it a go. I was a little skeptical about how good a condition the product would be in (Samsung S23 ultra 1Tb) as our options were limited. We spotted this phone and decided although listed in ‘fair condition ‘ we were in need of a phone asap we’d give it a go. And we were not disappointed. If I’m honest we expected a fairly tatty phone but as we keep it in a case as long as the phone functioned as it should we decided not to worry about the cosmetic condition. Well the phone arrived in better condition than the one that had died so we were more than happy.

I will definitely be returning to this site when we next need to upgrade our phones. Not only was the phone fairly priced we’ve saved a little bit of the planet by re-using someone else’s unwanted phone.

For us the only negative was that we didn’t receive the phone next day as planned but sadly this was due to the snowy weather so we can’t blame 4gadgets for that.

I did call customer services as I hadn’t received the delivery instructions/ tracking number etc. which did worry me a little but on speaking to them they apologised and duly gave me the tracking number etc but this was due to the bad weather. They were polite and as helpful as they could be in the circumstances which was the bad weather!

Thank you to all at 4 gadgets for getting my son’s phone back up and running!

5 January 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Yvette,

Thank you so much for taking the time to write this lovely review.

We do apologise for the delay. As you have explained the weather delayed your delivery.

Please do not hesitate to contact us by Phone or email if you require any assistance in the future.

Have a lovely day.

Kind regards
4gadgets

Rated 5 out of 5 stars

So far so good.

Fast delivery. I ordered a "fair" phone but what I got was (to me) in great condition. Clear website, easy to see the options and slightly cheaper than other refurbished phone websites with the first customer discount. Thanks!

29 December 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Katie,

Thank you for review.

Glad to hear that you were pleased with your order.

Kind regards
4gadgets

Rated 5 out of 5 stars

The phone was good

The phone was good, though it didn't match the description when I purchased it.

5 January 2026
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Susan, thank you for your review. Please provide some images to sales@4gadgets.co.uk and we can assist.

Kind regards
4gadgets

Rated 5 out of 5 stars

First time purchase

I was a little unsure at first buying a used phone of the internet. However after reading previous reviews I decided to purchase one for my partner. It arrived within 48 hours and was exactly as stated. Excellent condition and flawless. Would definitely buy again and recommend to any prospective customers

11 December 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your lovely review Michael.

We are so happy to hear that you are pleased with your purchase.

Happy new Year!

Kind regards
4gadgets

Rated 5 out of 5 stars

Great phone arrived quickly

Phone arrived really quickly and was really good quality, no scratches or marks despite being the lowest quality choice

6 December 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

We are glad to hear that you are happy with your device. Thank you for leaving a review.

Kind regards
4gadgets

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