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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, engaging teaching styles, and ability to make courses enjoyable and easy to understand. Many highlight the excellent quality of the courses and products, noting that the content is thorough, informative, and relevant, leading to increased confidence and successful completion. However, some people were dissatisfied with the clarity of exam questions, finding them ambiguous, which made the experience unenjoyable. A few other people also felt that the administrative process for certificates was inefficient, with delays and issues in processing paperwork.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Reviewers frequently praise trainers and... See more

User experience

Reviewers mention positive feedback about user experience. Customers found the e-learning platform easy to... See more

Service

Customers had positive experiences with service. Reviewers frequently praised the courses as excellent,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high standard of courses,... See more

Product

Clients share positive opinions on the product. Reviewers found the courses, such as the SSSTS course, to be... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve taken first aid and refresher courses over 17 years, I can honestly say Craig has kept me learning! There’s new things I’ve learned and new levels of clarity and confidence I’ve gained through th... See more

Company replied

Rated 5 out of 5 stars

Completed my 2 days SMSTS refresher course with Sam Hicton and i can only say that the patience and professionalism that he's approached everyone with is more than an asset to this company. Being... See more

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Rated 5 out of 5 stars

The course was excellent your mentor sets out modules that coincides with your knowledge and current job role You are given ample time to complete modules Easy to upload your proof of work IE... See more

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Rated 5 out of 5 stars

Attended a 3 day FAW course last week. The trainer was Lee Warren and he was outstanding. His background as a first responder filtered through and gave you a perspective that you just don't get from t... See more

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Rated 5 out of 5 stars

Having sat so many Asbestos courses over the years, this had to be the best one to date. The trainer kept everyone’s attention through humour and straight talking to the point no fluffing things aroun... See more

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Rated 5 out of 5 stars

This is my second NVQ that have completed with 3B training and the whole process was smooth from start to finish. The BUD online platform is easy to navigate and upload documentation. My trainer, Jon... See more

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Rated 1 out of 5 stars

The questions are ambiguous and needn't be its clearly set out to confuse the sitter and after failing the exam you are still left unclear which questions you got wrong for when you re-sit because you... See more

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Rated 5 out of 5 stars

we had Phil as our first aid teacher, she was brilliant really went into detail and how to do things properly, a lot of us included our own personal experiences and she listened to us all and put the... See more

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Rated 5 out of 5 stars

The fact that Dave Hall the Tutor didn't just drone on like some tutors do. you learnt everything required and the course was enjoyable. I was doubtful I would enjoy online learning but to be honest I... See more

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Rated 5 out of 5 stars

I recently did the SSSTS course with Mark in Hindley it's a really good course with a lot to take in over 2 days. Mark was a great instructor broke a lot of it down made the course candidates confide... See more

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Rated 5 out of 5 stars

Trainer was happy and relaxed, the material was quite intense so the good atmosphere was important to keep people focused and learning. There's quite a bit to remember but the trainers policy of thr... See more

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Rated 5 out of 5 stars

Have just sat my SMSTS refresher course with David Coleman. A tough gig when its a Zoom course for the trainer but David was very engaging sharing his experience of the industry and great knowledge fr... See more

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent 3-Day First Aid at Work Course with Lee Warren I've just completed the 3-day First Aid at Work course run by Lee Warren in Speke, and I couldn’t recommend it highly enough.... See more

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Rated 5 out of 5 stars

It has been a few years since my last Asbestos Awareness Training Course and I found the Course provided by 3B Training Ltd to excellent. It was very thorough and I found the module process of learni... See more

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Rated 5 out of 5 stars

Gained the overall objective of passing the course, been a long time for me personally since studying and doing something of this nature so found certain aspects stressful due to uncharted waters. But... See more

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Rated 5 out of 5 stars

the course was excellent, tutor (Dave Hall) was really good and explained everything needed. The zoom call worked flawlessly. would definitely recommend anyone wanting to do there SSSTS to sit theirs... See more

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Rated 5 out of 5 stars

The course was exactly what we needed for the SMSTS refresher course. It contained all the relevant course sections needed to refresh our knowledge. The course progressed at a steady pace with enough... See more

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Rated 5 out of 5 stars

Even though it was a full days course, having a break every hour was well needed, this was my first time using zoom,there was a bit of lagging but not too bad.Tutor did an excellent job even though he... See more

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Rated 5 out of 5 stars

The first aid course was highly informative and practical. The instructor explained everything clearly, and the hands-on sessions made it easy to understand how to respond in real emergencies. I now f... See more

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Rated 5 out of 5 stars

I’ve just completed the 3 day 1st aid training in Liverpool with Lee Warren. Had a great 3 days. The course was very informative and as soon as I arrived on day 1 Lee put us at ease and mad... See more

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Rated 5 out of 5 stars

Dave Hall is an accomplished tutor. His patience and friendly but authoritative approach, allows concise learning and student satisfaction. I'd happily attend another course if Dave was the... See more

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Rated 5 out of 5 stars

Just completed my SMSTS refresher 2 day course with Karl Wilson from 3g training. The course was delivered via zoom. Karl was a great host and explained everything needed in depth and with clear instr... See more

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Rated 5 out of 5 stars

Dave was brilliant at keeping us all involved from day one of the 5 days course. With so much content i thought it would be a nightmare but it was really enjoyable. Going into break out ro... See more

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Rated 5 out of 5 stars

I very much enjoyed my training course with 3B Training at the beginning of the month. It was very informative, provided in a easy real-experience-based way. The course guide Paul Sutton, I believe, m... See more

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Rated 5 out of 5 stars

Dave Hall SSSTS CITB course was delivered to a high standard all course objectives where discussed & all course content was very helpful & easily accessed highly recommend

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Rated 5 out of 5 stars

Had a SEATS course with Dave Hall, outstanding course, Dave works really well as I do struggle with some of those courses but he explained everything and made it an enjoyable experience

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Rated 5 out of 5 stars

I found the course well presented and informative. It was not stressful and went at a comfortable pace. There was nice amount of participation between everyone on the course.

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Rated 5 out of 5 stars

Very well presented course, I would definitely recommend others to use this format, reduces our green foot print by not having to travel

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Rated 5 out of 5 stars

An overall fantastic course. After a slow start the course, it ended up being an enjoyable experience. The difficulties often felt with online courses were countered brilliantly by the instructor D... See more

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Rated 5 out of 5 stars

I have done the 3 days First Aid training with Craig in Gildersome, Leeds. He was very proffesional, kept it simple and easy to understand. Would definitely recommend.

Company replied

Rated 1 out of 5 stars

The Asbestos Awareness course is awful for someone having to complete annually. Development of a shorter refresher course should be implemented. Some of the narrative was monotone and a considerable... See more

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Rated 2 out of 5 stars

First Aid renewal went ahead as planned but be aware the certificates take 6-8 weeks to come through. Simply too long.

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Rated 4 out of 5 stars

Full day SEATS course. I would have preffered more videos, and a little more interaction / interactive slides to engage us during the day. Sitting online for hours ready powerpoint slides is a ha... See more

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Rated 5 out of 5 stars

the tutor made the course enjoyable and had great knowledge of the subject. course was well paced and the slides easy to follow. would highly recommend 3Btraining for future courses

Company replied

Rated 5 out of 5 stars

10/10 Lee Warren Made a normally boring course very interesting. Everybody was kept involved and some great advice was given . Highly recommend

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Rated 5 out of 5 stars

Just completed my sssts course, great couple days, got a lot from it thanks Dave for your professional service cheer mark

Company replied

Rated 5 out of 5 stars

Really enjoyable course, very well taught and made interesting throughout. The training room was very clean and brews and biscuits were always available.

Company replied

Rated 5 out of 5 stars

Online smsts refresher, course tutor was very informative and interesting. I would recommend Richard as a tutor, the course was on zoom there was no glitches or problems. Kind regards Stephen

Company replied

Rated 5 out of 5 stars

very well structured and delivered course Dave gave a very good Summery of all points and a great grounding on the subject ready for the Examination.

Company replied

Rated 5 out of 5 stars

3B are simply excellent. I have booked with them for approximately 4 years and will continue to do so and recommend them to others I work with. They offer fantastic training at a competitive price... See more

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Rated 5 out of 5 stars

We had Dave Hall as the examiner He gave the presentation in a manner that was fun and informative quite efficient also. The 5 days flew in

Company replied

Rated 2 out of 5 stars

I booked a First Aid requalification course in December as i am a first aid trainer and needed to renew my qualification, the booking system was easy to navigate with good choices of dates for the... See more

Company replied

Rated 4 out of 5 stars

I have just finished my 2 day refresher SMSTS course, i have done many over the year with this being the first one undertaken online, i am not always a fan of online course its sometimes more difficul... See more

Company replied

Rated 5 out of 5 stars

Just finished a course with 3b training, my trainer Paul was excellent. He gave me advice when needed and replied promptly to my messages and emails. The whole experience was a breeze. Big thank you... See more

Company replied

Rated 5 out of 5 stars

Course details SSSTS DAVE HALL ABSOLUTELY A FANTASTIC TUTOR. WELL EXPERIENCED IN ALL SUBJECTS. SO EASY TO UNDERSTAND AND FOLLOW. WOULD RECOMMEND OTHERS TO TAKE THE COURSE.

Company replied

Rated 5 out of 5 stars

Had a good couple of days training with sam on the sssts course in doncaster the course was delivered well with plenty of informative and relatable experiences that supported his training, I'd happily... See more

Company replied

Rated 5 out of 5 stars

Sat the HSE test today, very satisfied with the course and the tutor (Dave) was amazing....would definitely recommend Harrison Gregory

Company replied

Rated 5 out of 5 stars

I studied for my L6 card renewal and I have to say that my trainer Deb Green was brilliant. Highly expert in her field and very easy to work with. I cant recommend this team highly enough!

Company replied

Rated 4 out of 5 stars

Excellent course, very detailed e-learning. I would highly recommended. My only issue is it’s too technical. I’d prefer to click on a link & start the course rather than setting up users, it’s a... See more

Company replied

Rated 5 out of 5 stars

Dave Hall was the training tutor, i found Dave to be very thorough and knowledgeable, and kept the group involved throughout the 2 days which made the course very enjoyable even though it was fairly i... See more

Company replied

Rated 5 out of 5 stars

enjoyed it way more than i thought. course tutor was really helpful and also down to earth and very approachable for an online course. Happy with duration and break up of day also.

Company replied

Rated 1 out of 5 stars

I had to sit this course twice. Once completed you apply for your certificate. It then registered that the course was incomplete. I emailed 3B and there response was did you take a screenshot of you... See more

Company replied

Rated 5 out of 5 stars

Just finished a 2 day online SMSTS refresher with Dave Hall. The course was very informative and kept me engaged throughout.

Company replied


Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Class
  4. Education Center
  5. Training School

Written by the company

Morson Nexus connects learning, development and workforce strategy to build stronger teams and smarter careers. From entry-level training to reskilling and AI-enabled learning, we close today’s gaps and prepare for tomorrow’s. We make skills strategic. We make development continuous. We make people future ready. As part of Morson Group, Nexus works alongside Morson Praxis (consultancy), Morson Edge (talent) and Morson Vital (deployment) to help businesses grow with confidence and capability. Build the skills that power your future.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Just finished a course with 3b…

Just finished a course with 3b training, my trainer Paul was excellent. He gave me advice when needed and replied promptly to my messages and emails. The whole experience was a breeze. Big thank you to 3b and all the staff. Thanks Paul tonge 10/10

20 November 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thanks so much for your amazing review! We're really glad to hear Paul made your training experience so easy and enjoyable. It’s great to know his advice and support made a difference. We’ll make sure he and the team see your lovely comments. Thanks again!

Rated 5 out of 5 stars

Sssts refresher

Really good online training instructor Dave was brilliant explained everything really well

21 November 2025
Unprompted review
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Reply from Morson Nexus

Thank you for your review! We're glad you found the SSSTS Refresher course really good and that Dave delivered the training so clearly. We’ll be sure to pass your kind words on to him.

Rated 5 out of 5 stars

Great Course trainer was first class…

Great Course trainer was first class very knowledgeable Enjoyable

7 November 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thanks so much for your review! It’s great to hear you found the course enjoyable and that your trainer delivered it to such a high standard. We’re glad you had a positive experience with us.

Rated 5 out of 5 stars

It let me understand it more and how…Stephen Downie

It let me understand it more and how important it is to be able to help somebody’s life if needed

4 November 2025
Unprompted review
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Reply from Morson Nexus

Thank you, Stephen, for sharing your thoughts. We’re really pleased to hear the course helped you gain a deeper understanding of the subject and the importance of being able to support others when needed. Your feedback means a lot to us!

Rated 5 out of 5 stars

I was on the CITB SEATS course

I was on the CITB SEATS course. It was a great session and Dave was very pleasant and great at presenting. He gave plenty of content to help us along side the the course whilst keeping us engaged throughout the whole day.

19 November 2025
Unprompted review
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Reply from Morson Nexus

Harpreet, thank you for your great feedback! We're delighted to hear you enjoyed the CITB SEATS course and found Dave’s delivery engaging and informative. We’ll be sure to share your kind words with him. We’re glad the content supported your learning and appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Amazing course the instructor was…

Amazing course the instructor was amazing well informed . Thanks again

4 November 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

We appreciate your kind words! It’s great to hear the instructor made the course amazing and informative.
Your review means a lot—thank you!

Rated 5 out of 5 stars

SSSTS

SSSTS
Dave Hall
Jack Tyler

Good assessor made it light hearted which kept people engaged.

18 November 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

We appreciate your kind words! It’s great to hear the trainer made the course light-hearted while keeping it informative.

Rated 5 out of 5 stars

Great training company

Clear, informative and entertaining course

18 November 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thanks for sharing your experience! We’re thrilled the course delivered clarity and kept you engaged throughout.

Rated 5 out of 5 stars

Was enjoyable but also informative

Was enjoyable but also informative, instructor could have a laugh but still made the information clear and precise.

18 November 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thanks for sharing your experience! We’re thrilled the course was fun, informative, and easy to follow.

Rated 5 out of 5 stars

Really good and informative course

Really good and informative course. Learnt plenty of things I didn’t know.
Host was really helpful

18 November 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Your review means a lot—thank you! We’re glad you found the training both informative and engaging.

Rated 4 out of 5 stars

SMSTS Training - 3B

The tutor Dave presented the subject well and was helpful in answering questions

14 November 2025
Unprompted review
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Reply from Morson Nexus

Thanks for sharing your experience! We’re glad Dave delivered the course professionally and supported your learning.

Rated 5 out of 5 stars

Excellent SMSTS refresher course

The course was exactly what we needed for the SMSTS refresher course. It contained all the relevant course sections needed to refresh our knowledge. The course progressed at a steady pace with enough breaks to ensure audience engagement and the information provided was suitable for successful completion of the course and the final exam. This is the second refresher course taken with 3B Training, nearly 5 years apart and we will be taking the referesher again with 3B Training in another 5 years.

29 October 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thanks for choosing us again! We’re thrilled the refresher provided the clarity and structure you needed.
Your loyalty means a lot—thank you! We’re glad the course delivered everything required for successful completion.

Rated 5 out of 5 stars

First aid at work Training

First aid at work Training was excellent professionally given by Craig. I can now walk away with a great understanding and confidence to administer first aid.

12 November 2025
Unprompted review
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Reply from Morson Nexus

Thank you for your feedback! We’re delighted Craig helped you feel confident in administering first aid.

Rated 5 out of 5 stars

First aid training 3 day course

I’ve taken first aid and refresher courses over 17 years, I can honestly say Craig has kept me learning! There’s new things I’ve learned and new levels of clarity and confidence I’ve gained through the way Craig delivered the course. Concentrating on what’s important to a first aider, rather than going to deep into areas that aren’t required and can clog up your brain, meaning that you may miss vital information. Very useful, very well delivered

12 November 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Your feedback means a lot—thank you! We’re glad Craig helped you learn new things and feel more confident as a first aider.

Rated 5 out of 5 stars

Very professional staff, especially Craig

I have done the 3 days First Aid training with Craig in Gildersome, Leeds. He was very proffesional, kept it simple and easy to understand. Would definitely recommend.

12 November 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thanks for recommending us! It’s great to know Craig delivered a professional and easy-to-understand training experience.

Rated 5 out of 5 stars

Essential First Aid Training

The first aid course was highly informative and practical. The instructor explained everything clearly, and the hands-on sessions made it easy to understand how to respond in real emergencies. I now feel much more confident in providing basic first aid. Highly recommended for everyone!

23 October 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you so much for your fantastic review!
We’re thrilled to hear that you found the First Aid course both informative and practical. It’s great to know the instructor’s clear explanations and hands-on approach helped build your confidence in responding to real emergencies. That’s exactly the outcome we aim for!
We really appreciate your recommendation and hope to see you again on another course soon.

Rated 5 out of 5 stars

SMSTS Course

Course was well delivered by Dave Hall. All content was covered in a timely manner.

7 November 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you for your feedback!
We’re glad to hear that you found the course well delivered and that all content was covered efficiently.
Thanks again for choosing 3B Training—we appreciate your review and hope to see you again soon!

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