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360 Total Security Reviews 

792
•
TrustScore 4.5 out of 5

4.6

Software Company
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Review summary

Created with AI, based on recent reviews

Considering 388 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the software for keeping their personal computers running smoothly, clearing large amounts of unnecessary junk files, and providing effective virus protection. Many consumers also appreciate the interface and note that the application is fast, highly reliable, and very easy to use for daily tasks. Some reviewers were not happy with the uninstallation process, mentioning that the software can be difficult to remove. A few other people also felt that it displays promotional ads for other products or installs through additional program bundles.

What people talk about most

Product

Clients share positive opinions on product, highlighting satisfaction with its ability to clean junk files,... See more

Application

People report ambiguous experiences with application, as many consumers praise its ability to clean junk... See more

Service

Users describe positive interactions with service, highlighting that it is very quick, effective, and... See more

Quality

Customers had great satisfaction with quality, highlighting that the software keeps their computers running... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used 360 for 10years + always happy and never had security issues with pc's or laptops....yes, installed on everything

Rated 5 out of 5 stars

I've been using 360 Total Security for over 9 years. The program has cleaned up all unwanted programs, viruses and kept my computer running smoothly. Thank you 360 Total Security!!!

Rated 5 out of 5 stars

i've been using 360 total security for 10 years now, and disabling the trashy windows defender.

Company details

  1. Software Company
  2. also in
  3. Computer Software Store
  4. Software Vendor
  5. VPN Service

Written by the company

Trusted by hundreds of millions of users worldwide, 360 Total Security is a free all-in-one security and optimization tool that keeps your PC safe, clean, and fast. Our mission is simple: help everyday users enjoy a worry-free digital life without paying for expensive software or installing multiple programs to stay protected. That's why we offer multi-engine antivirus protection trusted globally, core security features free with no hidden fees, an all-in-one suite combining antivirus, cleanup, and optimization, and support for multiple languages across 200+ countries and regions. Your feedback shapes everything we do — whether you've had a great experience or run into an issue, we want to hear from you, and our support team is committed to responding to reviews and helping users resolve concerns quickly. For self-service guides, troubleshooting articles, and direct contact options with our Cyber Safety experts, visit our online Help Center at https://www.360totalsecurity.com/help/. We believe digital safety should be simple, accessible, and available to everyone — because when you worry less about cybercrime, you can focus more on what matters.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

792 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(792)

726 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID AT ALL COSTS. This is not an antivirus, it acts like the virus itself

Zero stars if that was an option. Zero.

I never even chose to install this thing. It came bundled with another program and snuck onto my PC without me realising. That alone tells you what kind of company this is. Honest companies don't need to sneak onto your computer.

But the real nightmare starts when you try to remove it. You can't. I'm not exaggerating. The normal Windows uninstall does nothing. The uninstaller won't run. It sets itself as your main antivirus without asking, turns off your existing protection, and then blocks every single attempt to get rid of it. I wasted hours on this. Safe Mode, killing processes in Task Manager, downloading third party removal tools. Why should any normal user have to do all that just to delete a program? This is exactly how malware behaves, the only difference is this one has a website and a support email.

And look at their replies under all the 1 star reviews on this page. "Contact our support team", "we have a dedicated uninstallation tool". Think about that for a second. They openly admit their software needs a special tool just to be removed. Normal software doesn't need an escape tool. That's not an accident, that's how they designed it.

In my honest opinion this whole thing is a scam. Get onto people's computers through bundles, make removal a nightmare, and hope people give up and just live with it. What they're really taking from you is your time, your control over your own PC and your trust. Just read the other reviews here. People are factory resetting their computers and reinstalling Windows from scratch just to escape an "antivirus" they never asked for. That says everything.

If you're thinking about installing this, please don't. Windows Defender is free, already on your PC and actually leaves when you tell it to. If you're already stuck with this thing, boot into Safe Mode and use a proper uninstaller tool, because the normal way is a dead end on purpose.

And to the company, save your copy paste apology reply, nobody believes it. Software that fights against being uninstalled is not security. Never again.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

I've been using it for 10 years

I've been using it for 10 years, and I'm very satisfied with its speed, practicality, and reliability. It finds and cleans viruses that other programs can't.

19 August 2025
Unprompted review

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