3000rpm Reviews 

3,540
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

My laptop has had major problems with websites suddenly crashing while browsing, including my e-mail. I have tried following the steps for troubleshooting when prompted, without success so I thought i... See more

Rated 1 out of 5 stars

Poor customer service Attended the store after visiting the website to purchase ink as I am currently working from home as a nurse and this is a priority for me. Was told by a member of your sta... See more

Rated 1 out of 5 stars

I had my daughter's Xbox to fix as there is nowhere in Perth. I handed it in the first time and then got a call a few weeks later, after I had called them as I hadn't heard from them, to say it was fi... See more

Rated 4 out of 5 stars

This business is very efficient and helpful. The staff member grasped the problem immediately and advised that I could upgrade my badly under-memoried laptop but, like me, he wasn't sure whether there... See more

Company details

  1. Computer Repair Service
  2. Electrical Repair Shop
  3. Phone Repair Service

Information provided by various external sources

3000rpm was started way back in 2000 (yes nearly 13 years ago!) Back then it was a one man band working out the back of a van going to computer fairs. Through hard work we have expanded to having a retail shop, a very busy computer repair centre and a large warehouse carring over 2000 different products to cater for our online customers. The success story of 3000rpm would not be possible if we didnt treat our customers with the utmost respect. We go out of our way to explain and help all our customers in making choices in an area which lets be honest can be quite complicated. We would just like to thank all of our customers and staff for helping us along this journey and we will continue to bring big things in the coming years.


Contact info

1.8

Poor

TrustScore 2 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.8

All reviews

(3,540)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Computer upgrade

we received great advice about my gaming pc upgrade from sales assistant and a first class job was done. We got the pc back the following day.

30 November 2017
Unprompted review
Rated 5 out of 5 stars

Fixed a Hacked account

Thanks for helping when my email recently was hacked. Nightmare experience re the Hack, wouldn't wish it on anyone. Received immediate assistance, without an appointment, and wasn't made to feel small. Also took the opportunity to get a security review and a good value upgrade. "Well pleased"

26 November 2017
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

Have used 3000 rpm for my computer requirements for some years and have always been pleased with their products, prices and assistance. Particularly, recently, found them to be very knowledgeable and helpful when inquiring about purchase of components for a new desktop PC.. Even when there was an unfortunate misunderstanding with faults on both sides 3000 rpm rectified the problem without any fuss.

13 November 2017
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The shop on Hawkhill has a sign that says they shut at 6.30 pm. I arrived at 5.15 pm and it was shut. I was irritated as I had driven in from Broughty Ferry as I thought it was open un tile 6.30 pm. I phoned their place off Brown Street which really does shut at 6.30 pm to be told the shop shut at 5 pm. When I pointed out that the sign on the door said 6.30 pm, someone ran up from the Brown Street place to give me my repaired I Pad. Most places wouldn't do that even although it was their error. But they really should change the sign on the door and their email/texts to make clear that the shop closes at 5 pm.

3 November 2017
Unprompted review
Rated 5 out of 5 stars

First class service

I took my iPad in after it crashed whilst trying to update to IOS 11. The service from start to finish was fantastic. Staff were friendly and understanding and kept me up to date with the repair. All in all it was great value for the service provided.

7 October 2017
Unprompted review
Rated 5 out of 5 stars

Good service

Reliable, honest, good value for money. Dealt with mobile and laptop well. Also follow up when problems was good.

3 October 2017
Unprompted review
Rated 5 out of 5 stars

Pleasant service

Pleasant service. IPad was repaired the same day! Kept updated by text and email! Can't fault them and would defiantly recommend!

24 September 2017
Unprompted review
Rated 1 out of 5 stars

Bought laptop on Saturday intending on …

Bought laptop on Saturday intending on doing my course work for Monday. Laptop not working. Phoned shop to be told need to bring it back to shop. Handed it in on at 12 o'clock on Monday and was advised that I would receive a text to go collect it later that day. 5 o'clock no text, so called them to be advised laptop was not going to be ready and would have to go back on the Tuesday. As I don't live in Dundee this was not convenient at all. Collected on Tuesday and not as much as an apology was forthcoming or an explanation as to why it was not working in the first place. And am out of pocket £14 for buses to and from Dundee through no fault of my own. Not good customer relations.

12 September 2017
Unprompted review
Rated 5 out of 5 stars

Absolutely a brilliant company

Absolutely a brilliant company, and would really recommend anyone with a computer/printer problem to contact them. The service is excellent, they are informative, friendly, and will turn your items around so quickly.

11 September 2017
Unprompted review

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