2theloo Reviews 19

The staff are consistently rude and unhelpful, had a fella in the Marseille one shout at me for not understanding him and tapping my card, but he’d gestured towards the reader? Then didn’t let me through/refund it/give me the voucher and just said “c’est votre faute”? Even elsewhere where they’re not outwardly mean, the staff are so unbothered - they’re on their phones, away from the lectern. Not tourist friendly and even the French people appear to despite them. Not a clue why they’re allowed to profit off people needing a wee - whilst providing literally no service or benefit, since as other reviews mentioned, the toilets are consistently exactly as unclean/lacking toilet paper as free public toilets always have been. Naturally toilets are always packed anyway because everyone needs to piss sometimes.
TL;DR Loathe this company & angry about the net €5 I’ve had to pay just to use the bloody toilet.

Well, I paid in a hope that I could use a cleanest toilet in a public place as says their Moto but wait, it was horrible. The toilet seat was filthy and toilet itself wasn't cleaned. I informed the staff to give it a clean and they didn't seem to bother at all. She just went to the toilet and flushed it and came back saying something in French which I couldn't understand at all. I went to the toilet and found in the same situation and decided to leave the toilet without using it. 2theloo are liars in my opinion. Time of visit 30th July around 12:30 noon Paris Gare du Nord.

A few years ago, these locations replaced public and free toilets. They costed 1€ but they used to be very clean + the 1€ entry fee included a 1€ voucher in nearby shops. Now all the locations I went to in recent years were absolutely filthy and the 1€ voucher seems not to exist. So basically we’re back to the same quality as the free public toilets back in the days, but now we have to pay for it.

2theloo has revolting consequences due to people shitting in the woods adjacent to the services. People do not necessarily have cash available or a valid payment card. 2theloo causes revoting piles of poop and toilet tissue.
This would never happen in the UK where the public conveniences are attended and free of charge.

Dirty toilets, poo on seat. Such small cubicles that your coat touches all the surfaces. Revolting.

Charging £1.50 and not even providing loo roll is an absolute joke! Lucky I carry tissue with me everywhere but you’d expect better service when you have to pay that much for a quick wee. It was packed in there, it should have been more evenly spaced out as we were all clambering over one another to get in or to each our hands