2Checkout Reviews 

These dudes rejected my application for my business with no reason. Honestly, knowing their documentation is trash, I was 95% happy it got rejected.

Third partybiller for JAY'S MARKETPLACE/2 Olive Salad.. I never received product ordered, Jays Marketplace never answered phone-calls, had to dispute the charge with my credit card company and they were unable to contact Jays. Would suggest no longer servicing that establishment.

Quick and courteous and professional perfect

Had a problem with auto renewal and Alex
Help me very quickly and with no fuss

A helpful human called Rosa .
The lady was helpful and courteous and with an older person , I am glad to say patient.

I have been very happy with my purchase of 2CO products. After a year due to a lifestyle change I decided not to renew. The Automatic renew had already gone through two weeks ago. I was dreading the hoops of requesting a refund. Instead a got a lovely Polite, Professional, Careful and overall Helpful lady who handled things beautifully. I made sure to let her know I was happy with the product and especially the respect and care. Definitely be back… Genuine 5/5 ✅

Hi, your support person provided me with teh expected sercvice.

Not helpful. Did not understand. Did not understand basic concepts. Incorrect actions taken by support. I don't want to flame the employee, it's probably not their fault, but this was not useful and was actively not what I wanted.

Disappointed with the experience. The payment process was unnecessarily complicated and unreliable. My transactions were “authorized” (funds temporarily held), but ultimately failed without clear explanation. Customer support was slow and not helpful in resolving the issue or clarifying what happened. It’s frustrating to see funds locked for days for a failed purchase. Overall, not a trustworthy or user-friendly payment experience.

Mike - was great - so helpful. Beyond my expectations - great! Also appreciate toll free call and 24/7 availability. Outstanding!
Thanks, Mary

When i paid for my iobit subscription through them I apparently typed in my email incorrectly which prevented me from logging in and canceling my subscription. I talked to Maria in customer service and she canceled it, issued a refund, and fixed my email address mistake. She made it the most painless process ever. I will definitely consider renewing through 2co.com again one day.

Michael. Very attentive. Listened and gave good advice. Was knowledgeable of what I was struggling with and did everything he could on his end. Also very polite.

I've purchased heir software several times. I encountered some problems with the payment. The issue has been solved right away. Support can be reached from Europe, they are very nice and reactive. Thank you

Here's your Trustpilot review — kept under 350 words (Trustpilot's recommended limit for best visibility):

Rating: ⭐ (1 Star)
Title: Charged for 18 licenses, received 1 — Refund denied despite 90-day policy

Review:
I am extremely disappointed with 2Checkout's handling of a dispute involving their merchant iReaShare (ireashare.com).
A team member accidentally placed Order #269598782 and mistakenly selected a quantity of 18 licenses. Upon checking our card statement, we discovered the charge and immediately contacted iReaShare for a refund. The situation then got worse — we realized we were charged for 18 licenses but only received 1 license key.
Despite iReaShare clearly advertising a 90-day refund policy, they flatly refused to process a refund or deliver the remaining 17 keys. We then escalated to 2Checkout as the payment processor, expecting them to step in and enforce merchant compliance — but they too failed to provide any meaningful support or resolution.
As a payment processor, 2Checkout has a responsibility to ensure their merchants operate fairly and honor their own policies. In our case, they have completely failed in that duty.
We have now been forced to:

File a formal complaint with the Better Business Bureau (BBB)
Initiate a bank chargeback
Consider legal action under consumer protection laws

Zero licenses were used. Zero. This is verifiable in iReaShare's own system. Yet neither the merchant nor 2Checkout has taken any steps to resolve a clear case of non-delivery and policy violation.
I would strongly caution any business against using 2Checkout if this is the level of buyer protection they offer. When things go wrong, you are on your own.
Order: #269598782 | Merchant: iReaShare.com |

They puport to support your insured purchase of software but when they reply, then send a support link that is broken. There are too many layers and no accountability. Any company that uses 2checkout is suspect. Run far away.

They are rude and arrogant dont accept our company to sellers

Rude and non-helpful support chat. This is the third time I have had this kind of experience. I assume that the companies which use this service must themselves be second-grade as well. I would be glad to upload a copy of the chat if that was possible here. When I asked that the long-"pending" order process be completed, the customer support person responded "I can't do that for you." "You have to do that for yourself." No explanation or alternative help offered.

Got my problem taken care of good job thanks