Our oil boiler broke down yesterday and this company were recommended by a neighbour. The roads today are full of snow making travel difficult and we have a wood burner so were eexpecting to wait a f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We used 1st Time Fix for the first time 2years ago when they supplied and fitted our new boiler. We have just had our annual service carried out by there Gas Safe Engineer Stephen Ware. He is a very t... See more
Have used this company for the last 7 years. Staff have always been courteous, professional and friendly would recommend them to anyone. Steve seems to be very knowledgeable and efficient . He also li... See more
Service was excellent, efficient engineer who sorted my boiler issue promptly. He sourced a new pcp board within a few days & was back to fit it. Work was carried out to a high standard & all areas le... See more
Company details
Written by the company
Your local Gas, Plumbing & Heating company, Offering all domestic & commercial natural gas, LPG & Oil services including Installation, service & repairs, covering Wolverhampton, Walsall, Staffordshire & surrounding areas, Tel: 01902 918185 Mob: 07534511262, email: info@1sttimefix.org.uk
Contact info
1 Farbrook Way, WV12 4SG, Wolverhampton, United Kingdom
- 01902 918185
- info@1sttimefix.org.uk
- www.1sttimefix.org.uk
Fast, excellent service. Recommended highly
Our oil boiler broke down yesterday and this company were recommended by a neighbour. The roads today are full of snow making travel difficult and we have a wood burner so were eexpecting to wait a few days but Steve and his apprentice were with us in an hour and not only fixed the boiler but serviced it and ran safety checks ensuring all was well. Very grateful and extremely pleased with all your work Thank you very much
Excellent service from Steve
Excellent service from Steve, very prompt and thoughtful. Solved our problem within the hour and we were very happy with the results, we now have hot water and heating again! Thank you very much. Would strongly recommend!
A prompt and highly efficient service
A prompt and highly efficient service. I have used 1st time fix for a number of years and would definitely recommend.
Annual boiler review
Have used this company for the last 7 years. Staff have always been courteous, professional and friendly would recommend them to anyone. Steve seems to be very knowledgeable and efficient . He also likes a coffee. Will continue to use them on the future
Annual boiler service.
We used 1st Time Fix for the first time 2years ago when they supplied and fitted our new boiler. We have just had our annual service carried out by there Gas Safe Engineer Stephen Ware. He is a very thorough and extremely knowledgeable engineer who is only to happy to offer advice and guidance with any aspect of our central heating system. I would not hesitate to recommend 1st Time Fix. Thank you for your visit today Stephen and for leaving the work area clean and tidy.
Just brilliant
Thanks to Steve and the team for your prompt and fitting of our new replacement boiler.
We have used them in the past for our underfloor heating issues and we would recommend them to anyone for their great service.
Friendly and professional approach
The engineer came the following day to fix our boiler and completed the work with a friendly and professional approach. We will use 1st Time Fix every time.
Very good customer service
Very good customer service and are very efficient. Stephen W and Louis did an excellent job and good communications. No hesitation to use again. Thanks to all of the team!
Excellent service
Excellent service. Would recommend to anyone. Fitted new combi boiler, and at no extra cost replaced old faulty stop valves. Polite and friendly,leaving our home clean and tidy. Thanks guys.
Boiler service
Excellent experience with 1st time fix. Would recommend.
Excellebt job
Very good guys
Exellent job stephen and his guys did an amazing job very professionel clean and tidy wasnt phased especially as the job was bigger snd took longer than expected
Excellent service
So nice to find a gas engineer that doesn’t rip you off ! Brilliant service, changed the pump in my boiler for the best possible price - would recommend to anyone 👍
New boiler installation
"Recently had a new Worcester Bosch boiler installed. Fantastic service. Really knowledgable and helpful engineers who were able to demonstrate how the system works and nothing was too much trouble for them. They was polite and went out there way so I had little disruption and now have a new energy efficient boiler. I will be recommending this company to my friends and family"
Fast and effective service.
Great service. communication was excellent
Communication was great. kept in touch on the day to give me a timeslot for attending my home.
certificate issued same day.
good serve overall.
Sent reminder turned up when they said
This company is amazing!
This company is amazing!! Sos late on a Saturday and the support has been unreal!! Would not use anyone else
Boiler Service
Another year, another boiler service required, wouldn't use anyone else, Steve is reliable, punctual, polite and hassle free.
Excellent comms.
Great service of my multipoint also did…
Great service of my multipoint also did carbon monoxide detector will use again excellent service thanks
I have always been satisfied with the…
I have always been satisfied with the work 1st Time Fix has done for me they are very reliable and do a first rate job
R Woodworth
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







