1stmissingpiece Reviews 13

TrustScore 2 out of 5

2.2

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2.2

Poor

TrustScore 2 out of 5

13 reviews

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Rated 1 out of 5 stars

Company is not legit

I waited several months for my cabinet. Order #3049891.
No delivery. No update. Nothing.
I sent multiple emails. Finally got an answer that a refund would be issued to my credit card. The email was from Belinda
Of course no refund was ever issued.
DO NOT BUY FROM THIS SO CALLED COMPANY. ITS A SCAM!!!
I’m sorry that I couldn’t give it negative stars

2 August 2024
Unprompted review
Rated 1 out of 5 stars

Do NOT buy from this website.

Do NOT buy from this website.
It is a scam. Placed an order for a makeup vanity on August 2024 and the estimate delivery was November 2024. No shipping notice. No response from multiple inquiries via calls/emails

10 August 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY! Never received my rug which I ordered in July 2024. Reached out to the company 3x, no answer. Now when I click, "check order online" from original confirmation email, it say "Link Disabled". Fortunately, I was able to get my money back from my credit card company.

30 November 2024
Unprompted review
Rated 1 out of 5 stars

Item never shipped over 2 months later

I ordered a lamp from them on 9/1. The tracking page still says “vendor processing” over 2 months later. The lamp has still not shipped. I have tried to contact them multiple times and have received no response. They charged my card the day I ordered and gave an expected delivery date of 10/10 to 10/21. It is well past that date and the tracking page still lists that as the expected delivery date.

1 September 2024
Unprompted review
Rated 1 out of 5 stars

Never Shipped Order & Ghosting Customers

Ordered a $400+ item as a gift. Site tells you to expect 6-8 weeks for delivery. When the item didn't arrive, tracking showed it had never been shipped. Numerous support tickets were ignored. Trying to get a payment reversal, but most co's won't do it this long after an order. Maybe that's why they say shipping will take so long, despite their site claiming they're in the U.S. Feels like a scam. Buyer beware!!!

24 October 2024
Unprompted review
Rated 1 out of 5 stars

Scam Company

Ordered a side table back in July, it's now late October. I was told that the table had to be resent to 1st because the one received by them from the manufacturer was defective. They missed the proposed delivery date for the replacement, and since that time I have contacted them at least 5 times, no response. They also do not answer the phone. I have disputed the charge with my credit card company. Do not buy from this company. Scam.

22 October 2024
Unprompted review
Rated 1 out of 5 stars

Waited 2 months for item to be cancelled

I ordered a side table with a 2 month delivery timeline for a lower price. When I reached the delivery window, there are no updates to my order. I send customer support emails and called their contact number. No one picks up the phone and you're expected to leave a message. However, they do not return your call. After emails and voice messages, the company returned my money but I want the side table that they are still selling on their website. Felt like a scam and they want people to pay more for the same product

7 October 2024
Unprompted review
Rated 5 out of 5 stars

A truly satisfying shopping experience

A truly satisfying shopping experience! This website is the go-to destination for procuring a variety of creative furniture pieces, boasting a wide range of handcrafted goods that vouch for quality reliability. You can even contact the seller to expedite your order. Furthermore, the pricing is very reasonable, striking a perfect balance between quality and value!

13 September 2023
Unprompted review
Rated 5 out of 5 stars

Good Customer Service

I recently purchased a C Shaped Side Table from this website, and it has exceeded my expectations in terms of quality and design. The table arrived well-packaged and in perfect condition. It's super easy to put together because no tools are required. I must mention the excellent customer service provided by this furniture website. They were prompt in answering my queries and ensured a smooth delivery process.

31 May 2023
Unprompted review
Rated 5 out of 5 stars

missing piece honest review

I recently purchased a beautiful sofa set from this furniture website and I am extremely satisfied with my purchase. The ordering process was seamless and the customer service team was very helpful in answering all of my questions. The quality of the furniture is top-notch and the design is even better in person. Overall, I had a fantastic experience with this website and I highly recommend it to anyone in the market for high-quality furniture. 5 stars all around!

5 May 2023
Unprompted review
Rated 5 out of 5 stars

This store has a wide range of…

This store has a wide range of furniture pieces. From minimal to space themed or bohemian, you will find a lot. We got the astronaut side table for my son and he loves it!

20 April 2023
Unprompted review
Rated 5 out of 5 stars

Furniture customization service

Their collection is extensive and has something to suit every taste and budget. I was impressed with their range of options for customization, allowing me to design and personalize my furniture to match my home decor.

7 April 2023
Unprompted review
Rated 5 out of 5 stars

good quality

They have many unique furniture! I moved to a new house and bought several antique pieces from this website. They do match with my interior design and are easy to assemble.

20 March 2023
Unprompted review

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