1stapostille Reviews 

111
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for providing exceptionally fast and efficient document legalisation, ensuring that everything is completed smoothly and with clear communication at every stage. Consumers note that the staff is remarkably helpful, deeply respectful, and incredibly prompt in answering all questions, making the entire procedure completely stress-free. Some reviewers were not happy with unexpected processing delays and verification issues that caused significant complications for their urgent travel or business plans. People also mentioned instances where applications were rejected because specific requirements were overlooked during the handling process.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the remarkably fast turnaround... See more

Staff

Users describe positive interactions with staff, highlighting their supportive, informative, and highly... See more

Response time

People report high satisfaction with the response time, praising the team for being very responsive and... See more

Delivery service

Consumers find delivery service to be efficient, highlighting rapid return times and helpful staff guidance.... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the team for being communicative,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used 1st Apostille.. for almost 6 documents.. most were processed.. due to error of sending a copy, they were quick enough to identify the error and offer services for a replacement. Elena an... See more

Rated 5 out of 5 stars

Well informed, very helpful people who did everything they could in the kindest way to facilitate the requests of clients who were completely out of their depth and worried. We are very grateful fo... See more

Rated 5 out of 5 stars

Where do I start? Speedy service: They got everything notarised and sent back to us within a couple of days! couldn't believe it! Customer service: Small spelling error was found (not their fa... See more

Rated 5 out of 5 stars

Excellent service from start to finish. Kept us informed throughout, photo of receipt of docs, what the timescale would be and when docs had been issued. Would recommend 100%. Sent registered post on... See more

Company replied


Company details

  1. Legal Services
  2. Notary Public

Written by the company

At 1st Apostille, we’re more than just a document legalisation service – we’re your fast, reliable, no-stress partner for UK apostille services, embassy legalisation, and certified translations. We are proud to be recognised as one of the fastest and lowest-cost apostille providers in the UK, with an average call response time of under 10 seconds. Based in the UK and fully registered with the Foreign, Commonwealth & Development Office (FCDO), we process UK-issued documents for use worldwide – including both Hague Convention and non-Hague Convention countries. Whether you’re relocating abroad, studying overseas, getting married internationally, or expanding your business, we ensure your paperwork is authenticated quickly, securely, and affordably, in full compliance with UK and foreign legal requirements.


Contact info

4.8

Excellent

TrustScore 5 out of 5

111 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(111)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

1stapostille was efficient

1stapostille was efficient, clear and completed the request on time without any complications. I am very pleased with their service and highly recommend them
Thank you.

2 June 2026
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Reply from 1stapostille

Dear Katalin,

Thank you for the lovely review. Efficiency and clear communication are at the heart of what we do, so it means a lot to hear that came through in your experience. We are delighted everything went smoothly and grateful for the recommendation.

Rated 5 out of 5 stars

Excellent customer service- refunded…

Excellent customer service- refunded cost for a doc I sent by mistake, no questions asked. Will definitely use them again

2 June 2026
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Reply from 1stapostille

Dear Sukaina,

Thank you for the kind words. We believe in treating every customer fairly, and we are glad we could resolve that quickly for you. It is great to know you had a positive experience and we would be happy to help whenever you need us again.

Rated 5 out of 5 stars

Great service

Great service

2 June 2026
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Reply from 1stapostille

Dear Michaela,

Thank you so much - we really appreciate you taking the time to leave a review. It was a pleasure assisting you and we look forward to helping again in the future.

Rated 5 out of 5 stars

Very quick processing

Very quick processing, and very professional. Keeping updated of every step. Definitely would recommend if someone needs this type of service

1 May 2026
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Reply from 1stapostille

Dear Jessyca,

Thank you so much for your wonderful feedback and for the recommendation — it truly means a lot to us. We hope to be of service again in the future.

Rated 5 out of 5 stars

Quick and professional

Quick and professional

1 May 2026
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Reply from 1stapostille

Dear Tadjeddin,

Thank you for your lovely feedback — we are delighted you had a positive experience with us. We hope to be of service again in the future.

Rated 5 out of 5 stars

“I don’t usually leave reviews

“I don’t usually leave reviews, but honestly your work is exceptional and very reasonably priced. I previously had an apostille done elsewhere—it took almost 15 days, they did the whole job wrongly and cost ridiculous amount, and was incredibly frustrating. I could hardly believe my eyes when I received mine from you the very next day. Highly recommended!

Thank you!

30 April 2026
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Reply from 1stapostille

Thank you so much for your wonderful review - we really do appreciate you taking the time to share your experience, especially as you mentioned it is something you do not often do!

We are sorry to hear of the difficulties you encountered previously, and we are delighted that we were able to restore your confidence with a swift and accurate service. Getting it right first time, every time, is something we take great pride in.

It means a lot to know that our turnaround time and pricing made such a positive impression. We look forward to being of assistance to you again in the future.

Rated 5 out of 5 stars

Fantastic service

Great communication, documents sent late Tuesday, received back with Apostilles attached on friday morning, communication every step of the way.

30 April 2026
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Reply from 1stapostille

Dear Heather,

Thank you for your kind words and for taking the time to leave us a review!

We are pleased to hear that your documents were processed and returned to you so promptly. We always strive to keep our clients informed at every stage of the process, so it is great to know that came through clearly in your experience.

We hope to be of service to you again should the need arise.

Rated 5 out of 5 stars

They have a good service

They have a good service, everything has been quick and clear communication about my request, i recommended 100%

30 April 2026
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Reply from 1stapostille

Dear Julian,

Thank you so much for the lovely recommendation - it truly means a lot to us!

We are glad everything went smoothly and that you felt well looked after throughout. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, I had a very tight deadline to get the documents legalised and sworn tranlsated.
Communication was on point and I received the documents in time!
Thanks Charles, much appreciated :)

14 April 2026
Unprompted review
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Reply from 1stapostille

Dear Christine,

Thank you so much for the kind words - really glad we could pull it together in time for your deadline! Tight turnarounds can be stressful, so it means a lot to hear it all came through smoothly. Hope to help you again in the future!

Rated 5 out of 5 stars

Great service

Great service, did everything quick 👍

7 April 2026
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Reply from 1stapostille

Dear Natalia,

Thank you for your feedback! We are really glad to hear you were happy with the speed of the service. We appreciate your support.

Rated 5 out of 5 stars

Amazing service

Amazing service - sent on a Monday, received on a Thursday, really helpful on the phone too.

2 April 2026
Unprompted review
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Reply from 1stapostille

Thank you so much for your kind words! We are really glad to hear everything arrived quickly and that you found our team helpful over the phone. We truly appreciate your support.

Rated 5 out of 5 stars

Highly recommend 1st Apostille

Brilliant service at 1st Apostille - everything is so transparent and the team are super communicative and efficient. They notify you of every step along the way - documents received, submitted to the FCDO, back with them, posted to you - and in my case, because delivery of my documents to 1st Apostille was delayed by Royal Mail, they allowed me to come and pick up the apostilled documents in person from their Milton Keynes office. Really great service, couldn't recommend more! Please note, they are able to get 24hr apostilles if the documents are delivered to them before 12.30 on weekdays (obviously neither they nor the FCDO work on weekends) but if the documents are then posted to you, it means another day before you will receive them back. Just adding this because I think some people will take it very literally that it's 'one day' - no one can work miracles! But if your documents are delivered pre midday you can pick them up the following day yourself.

20 March 2026
Unprompted review
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Reply from 1stapostille

Dear Ella,

Thank you for such a thoughtful review - it really means a lot.

We are glad everything went smoothly for you, especially with the collection arrangements, and that you found the process clear throughout.

Also appreciate you pointing out the timing around the 24-hour service - that’s very helpful for others to understand.

Thanks again for the recommendation.

Rated 5 out of 5 stars

Excellent service

Excellent service. Elena at 1st Apostille very prompt in answering my enquiries and giving clarification. Once order placed a faultless and easy process with rapid delivery . A professional and rapid service which is invaluable when you are 11,000kms from the UK

Regards CP

13 March 2026
Unprompted review
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Reply from 1stapostille

Dear CP,

Thank you so much for your lovely review. We are really pleased Elena could support you and make everything clear and easy, especially from such a distance.

It means a great deal to us that you felt confident throughout the process.

Rated 5 out of 5 stars

A great service!

Fast, straight forward and very efficient- a great service!

4 March 2026
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Reply from 1stapostille

Dear Emily,

Thank you for the great feedback. We are really glad everything worked out well for you.

Rated 5 out of 5 stars

I was really impressed with the fast service

I was really impressed with the fast response and excellent service provided by Elena. She answered all my emails within minutes and was very kind and polite. I highly recommende 1st Apostille for anyone needing documents and apostille that lives abroad. 5 stars!

10 March 2026
Unprompted review
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Reply from 1stapostille

Dear Zanne,

Thank you for the lovely feedback and recommendation. We are really pleased Elena was able to help and make the process easier for you. We’ll be sure to pass your kind words on to her.

Rated 5 out of 5 stars

Wonderful service

I sent my original Bachelors degree certificate and transcript for an Apostille stamp to the department of Foreign Commonwealth and Development Office through 1st Apostille Service and the way my documents was handled was just wonderful. I received my documents back with the Solicitor verification and Apostille stamp without any delay. I'm so delighted in your services. Thank you very much keep it up pls.

6 March 2026
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Reply from 1stapostille

Dear Michael,

Thank you for such a thoughtful message. We know how important original documents like degree certificates are, so it’s great to hear that everything reached you safely and as expected. Your encouragement truly means a lot to our team.

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service, did exactly what was expected with good communication.

2 March 2026
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Reply from 1stapostille

Dear John,

Thank you for the great feedback - we really appreciate it. It's always nice to hear that everything worked out exactly as it should.

Rated 5 out of 5 stars

Shocking

I know that probably the people who are searching about getting apostile,would check weather these apostille agencies are any good??.. I chosen this one just by seraching on chatgpt..i still had doubts but it was urgent to i gave it a try... and I cant even beleive that this type of agency with this fast and supportive staff could exist.. they replied my messages in under 5 minutes even at late night and they were very respectful.. addionally.. they process was smooth af . they kept me updated with each and everystep and the whole procedure of sending my doc from spain to uk and they getting it apostilled and sending it back just took 2 days .. cuz they were most efficient in doing this ... i tried two other afencies ..i wont name them...but they literally sucked...Thankyou 1stapostille team.

4 March 2026
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Reply from 1stapostille

Dear Muhammad,

Thank you so much for taking the time to share your experience. Your message genuinely means a lot to our team.

We understand how stressful it can feel sending important documents abroad, so we’re very pleased we could make the process smooth and give you the reassurance you needed along the way. It was truly our pleasure to assist you.

Thank you again for your trust and your very kind words.

Rated 5 out of 5 stars

Adjusted to ensure our unique needs…

Adjusted to ensure our unique needs were met in a timely manner.

3 March 2026
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Reply from 1stapostille

Dear Gerald,

Thank you for your kind review. We’re pleased we could accommodate your specific requirements and ensure everything was handled smoothly.

Your feedback is greatly appreciated.

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