Arrived as planned - car upgraded and ready and paperwork done in minutes. Cheerful friendly staff. Drop off at other destination done without fuss. Charge for drop off at other location taken on card... See more
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121carhire themselves provide a good, easy to use, well priced site however it's not till you actually confirm you know who the actual company you book with is. We ended up with Record who have terrib... See more
Was given car booked through Europcar. Eurocar rep was meant to meet and greet at airport but we had to find him as he was standing quite far away and difficult to find. However overall was good exper... See more
No hidden extras. Price and car as advertised Although clearly directed to p4 as pick up point, had a few moments panic as this wasn't a name/company I hadn't heard of before, couldn't see pick up mi... See more
3.8
Great
556 reviews
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Excellent customer service when I …
Excellent customer service when I arrived in Dortmund. Easy to book my car.
29 November 2017
Unprompted review
Bad Experience
We booked an airport transfer. The driver turned up 10 minutes late after we called the office. When we arrived at Birmingham airport the driver didn’t help us with our luggage.
On return I received a call from from the office to say the driver would be with us in 15 minutes. After 15 minutes we had a call from the driver to say he would be about 25 minutes. When he arrived at the airport he rang to ask where we were to which I told him my husband had to go to the toilet and would be back in a couple of minutes. He then had a rant to say if he wasn’t back in 10 minutes we would be charged an extra £5. My husband came back as promised in a couple of minutes. The driver arrived in a black cab which is the most uncomfortable vehicle imaginable and did not help with luggage. When we arrived home he still sat in the vehicle. For the first time in many years of booking airport transfers my husband decided not to give the driver a tip to which the driver went away muttering. We will not be booking with this company again.
24 November 2017
Unprompted review
Use the big car hire firms - not the mickey mouse comapnies…
My friend had a terrible experience with them, which affected me as he was picking me up! He had rang them to secure a car, upon arrival said they had no record of this. They were quite rude.
He ended up going to another car hire company.
22 November 2017
Unprompted review
The man at the desk at dollar …
The man at the desk at dollar especially made everything easy
16 November 2017
Unprompted review
Easy to use site
Easy to use site, no thrills, no extras, just easy.
13 November 2017
Unprompted review
Great service and at an affordable …
Great service and at an affordable price!
9 November 2017
Unprompted review
Tried to phone dickmans no answer
Tried to phone dickmans no answer no bus at airport to pick us up was a bit stressfull.
4 November 2017
Unprompted review
See the survey I filled out for …
See the survey I filled out for Cartrawler
1 November 2017
Unprompted review
Would recommend Dickens car hire great …
Would recommend Dickens car hire great service from start to finish
31 October 2017
Unprompted review
Excellent aggregator
Excellent aggregator - a true "one stop shop" and the only place I ever look for car hire prices.
31 October 2017
Unprompted review
All good!
easy process, great rate and nice little car. Can't fault it.
30 October 2017
Unprompted review
Great service for a great price
29 October 2017
Unprompted review
Easy booking
Easy booking, great prices when you book months ahead and easy pick up of cars.
22 October 2017
Unprompted review
Really easy to book a car
Really easy to book a car. Customer service at police up was great
20 October 2017
Unprompted review
great rental website
great rental website. Received confirmation of booking very quickly. Pick up and drop off was very easy.
15 October 2017
Unprompted review
Great value and booking's easy.
13 October 2017
Unprompted review
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