1000Bulbs.com Reviews 

76,664
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Our under the counter cabinet lighting contained a florescent white blue color. It made everything look cold especially with stainless steel appliance & cabinet hardware accessories. After 12 years... See more

Rated 5 out of 5 stars

Customer service (phone) was so helpful. Not long wait times. The agent was knowledgeable about their products. Was not pushy/salesy. Product delivery was fast. Product quality was excellent. We over... See more

Rated 1 out of 5 stars

I have been long term customer with somewhat infrequent purchases though. I ordered specialty lights for building signage. It took couple days to ship when placed early enough to go out next day. They... See more

Company replied

Rated 5 out of 5 stars

1000 Bulbs had the LED recessed lighting conversion fixtures for our existing fixtures, so we could update our lighting from the 1990's. The conversion fixtures fit perfectly. They also have the stage... See more

Company details

  1. Lighting Store
  2. Furniture Store

Information provided by various external sources

1000Bulbs.com is the web's largest lighting retailer, with every light bulb, ballast, hydroponic supplies or fixture you need, all at competitive prices.


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4.5

Excellent

TrustScore 4.5 out of 5

77K reviews

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4.5

All reviews

(76,664)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exactly as described

Everything was exactly as described and looks great in a variety of lamp types. I enjoy that my lighting across rooms matches color temperature now.

10 January 2025
Unprompted review
Rated 5 out of 5 stars

We placed a order for some 8 foot LED…

We placed a order for some 8 foot LED replacement bulbs. To get rid of the old Florescent bulbs and ballast. They are awesome. But we had 6 busted bulbs between two cases. My Rep Eddie Zamarripa was AWESOME and replaced them no questions asked. I sent him pictures he made it right. I will be using 1000bulbs.com again. Thank you for the great Customer Service.

24 January 2025
Unprompted review
Rated 1 out of 5 stars

Defective Product/Poor Service/

On 12/31/2024 I purchaced a PLT-903425900 Lumen Max 50 watt 2’x4’ surface mount LED light fixture from 1000Bulbs.com. When I received it I connected a male receptacle end and attached it to power via extension cord. It worked, therefore, I painted the white frame black for my kitchen. Once installed in the kitchen it would not turn on. After checking all wires were hot, just in case, I changed both 3-way wall switches. It still would not work. I took the fixture down and took the cover off the back and found that the black(hot) and white(common) wires were both unattached to the bus bar. This was strange because it worked previously and the light had not been mishandled or dropped. Upon closer inspection by my electrician, the wires appeared to have not been soldered to the bus bar but merely caulked into place as there was no melted solder on the bus bar but there was melted solder on the top of the two wires, making it very easy to come loose. All other wires under the back panel were soldered well. My electrician cut and scraped away the caulk and re-soldered the wires to the bar and we installed the fixture in working condition.

When I first determined the fixture was not working, previous to calling my electrician, I called and talked to Dana Hooten at 1000Bulbs who immediately assumed a defensive posture. She also stated that since I had painted the frame black they would not be able to resell it as new so they would not replace it or reimburse me. This tells me they are in the business of refurbishing defective units and reselling them as new. Apparently they are not refurbishing them professionally.

My advice is to be careful who you buy things from. I believe the manufacturer of this is PremiumSpec but as I stated it appears to have been refurbished by 1000bulbs or someone else. Also, this is not an attempt at defamation as I have photos of all aspects of this. I just for over $200.00 a light should work right. Also of note: It was very hard to install. The mounting bracket is flimsy. It definitely takes two people.

31 December 2024
Unprompted review
1000Bulbs.com logo

Reply from 1000Bulbs.com

Thank you for taking the time to leave a review. We’re sorry to hear this fixture stopped working after alterations were made. Because the fixture was altered, the warranty is voided. We are unable to provide a replacement or refund per our policy.

Rated 4 out of 5 stars

Two of the bulbs I received were broken…

Two of the bulbs I received were broken when they arrived. I would like a refund for these two broken bulbs if you would please credit my card for them.

this was promptly taken care of in an effective and professional way. I did receive a refund for the 2 broken bulbs. Very satisfied

9 January 2025
Unprompted review
1000Bulbs.com logo

Reply from 1000Bulbs.com

Thank you for taking the time to leave a review. We’re sorry to hear that these bulbs arrived broken. Please call customer service at 1-800-624-4488 to speak with a representative regarding a return.

Rated 2 out of 5 stars

did not receive my 36" plug adapter

19 December 2024
Unprompted review
1000Bulbs.com logo

Reply from 1000Bulbs.com

Thank you for taking the time to leave a review. We’re sorry to hear that part of your order was missing. Please call 1-800-624-4488 to speak with a customer service representative.

Rated 5 out of 5 stars

I am so delighted I found your website

I am so delighted I found your website. We have chandeliers that look far better with incandescent bulbs with tips. Your site is easy to use. Refund exactly what we need. Thank you very much. Bulbs were wrapped securely and all bulbs arrived perfectly.

8 January 2025
Unprompted review
Rated 1 out of 5 stars

Dishonest and Awful Company

I ordered BR30 bulbs that met all the qualifications I was looking for but they did not fit into my cans. Mind you, Phillips, Rab, Sylvania, GE, and EcoSmart all fit. I kindly asked for return shipping since they sold a product that didn't fit cans that fit every other bulb. They said no, nothing was "wrong with it". I asked them to reconsider and they eventually sent the shipping along with a snide, petty, condescending, arrogant and incredibly ignorant email. Then, they removed my 100% honest review about the bulb and my experience from their site. What awful people and what an awful company.

Update: As you can see from their response, they didn't address their disgusting attitude nor did they address removing an honest review. The "description" doesn't give measurements of the changing and sudden bulge of circumference that makes the bulb unusable. They are shameless, unprofessional, and went through great lengths to be nasty.

21 December 2024
Unprompted review
1000Bulbs.com logo

Reply from 1000Bulbs.com

Thank you for your review. We are sorry to hear that this item did not work for your application. As previously mentioned in email communication with you, all of the product’s specifications are listed and pictured on the web page. Typically, on these types of returns, we do not offer return shipping as the order was fulfilled correctly. As a one time courtesy, we have provided you a return shipping label to send back the incorrect product. You should have already received that information via email. Once it has been received back to our warehouse, we can then proceed with the refund.

Rated 1 out of 5 stars

Will never order from 1000bulbs.com…

Will never order from 1000bulbs.com again! Ordered a flush mount led downlight and the j-box mounting bracket was not correct for the clip-on tabs that were attached to the light. Yes, they will issue are refund on the item, but you are stuck paying for shipping even if the item is defective. Would have been happy to provide customer service pictures of the issue, but nope, send it back and "we will make a note to have the manufacturer issue a refund if the deem it defective". Lots of products but no oversight on quality.

29 December 2024
Unprompted review
Rated 5 out of 5 stars

Extremely satisfied!

I had a hard time finding replacement bulbs for my stove hood since I later discovered that the bulbs that it came with are illegal in California. I searched up replacements that were California compliant and this site popped up. Fast and easy checkout and arrived pretty quickly, even during the hectic holidays. The bulbs are an insane upgrade, nice and bright and makes the stove area look much cleaner.

20 December 2024
Unprompted review

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