WVA Whisky Auctions Reviews 

706
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is extremely helpful, welcoming, and professional throughout both the buying and selling processes. Consumers also appreciate the exceptionally wide selection of quality items available at very reasonable and very fair market prices. However, some people mentioned specific drawbacks, noting that the search engine is poor, auctions lack a fixed finish time, and the overall bidder experience occasionally suffers significantly. A few reviewers also experienced mixed results initially, though most buyers agreed that the team quickly resolves any issues and provides reliable communication throughout.

What people talk about most

Service

People report high satisfaction with the service, praising the professional approach and welcoming team.... See more

Staff

Customers report deeply positive experiences with staff, highlighting their welcoming and friendly nature... See more

Product

Reviewers highlight positive aspects of product, noting a wide variety of items and fair prices. Consumers... See more

Price

Users describe positive interactions with price, consistently highlighting great value and fair costs across... See more

User experience

Customers consistently note positive experiences with user experience, highlighting auction software that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used these several times and I have found them very professional and their delivery service is second to none. All items purchased are well protected and posted at a reasonable cost. Highly recom... See more

Company replied

Rated 5 out of 5 stars

I used WVA as I could deliver my Whisky for sale and save on courier costs. Really friendly knowlegable team explained the process and gave accurate estimate. Website and emails kept me informed all t... See more

Company replied

Rated 5 out of 5 stars

WVA is a great company with fantastic staff. I was lucky enough to meet the whole team when collecting my items the packaging staff, the Photography staff, the tech staff and the boss George. They are... See more

Company replied

Rated 5 out of 5 stars

George and the Team at WVA were incredibly friendly and helpful when we auctioned our miniatures collection. The work that they put in to selectively lotting and photographing the collection paid o... See more

Company replied


Company details

  1. Online Auction Service
  2. Alcohol Store
  3. Auction House
  4. Gift Shop
  5. Liquor Store
  6. Liquor Wholesaler

Written by the company

WVA is an Independent Whisky Auction Website which has been running for the past 10 years. We offer a global online platform for the buying and selling of Old, New, Rare and Exclusive Whiskies and Spirits to thousands of registered bidders. WVA offers 0% sellers commission, Free Valuations, Free DHL Collections across the UK, Extremely competitive buyers commission and registration fees. Super fast shipping and all pay-outs to our clients are concluded 5-7 days after auction end. If you have items to sell please get in contact today. We look forward to hearing from you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

706 reviews

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Asks customers to review

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4.9

All reviews

(706)

106 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service!

Quick communication to help resolve a payment issue on my end. Excellent packaging. Looking forward to my next transaction!

31 July 2023
WVA Whisky Auctions logo

Reply from WVA Whisky Auctions

Thank you very much.

Rated 5 out of 5 stars

Superb Company

Great website, easy to use, and a pleasure to deal with. Highly recommend using them

20 July 2023
WVA Whisky Auctions logo

Reply from WVA Whisky Auctions

Thank you very much.

Rated 5 out of 5 stars

Great fees

Great fees, great delivery and prompt repones upon request or question

2 July 2023
WVA Whisky Auctions logo

Reply from WVA Whisky Auctions

Thank you very much.

Rated 1 out of 5 stars

Pointless promoting a finish time for an auction if it then carries on for another 3 hours

The auction did not end at the quoted time or even close. Endless emails relating to an 8pm end but then the auction carried on for a further 3 hours! 3 hours in which 'final bids' pushed the bids on my items up at least 3 times. Ridiculously unfair and dishonest in my opinion. I'm all for anti sniping processes not that's not what had happened here.

5 June 2023
WVA Whisky Auctions logo

Reply from WVA Whisky Auctions

Hello Gareth

We are sorry you did not understand our auction end process fully, it does not state anywhere that our auctions end at 8pm, it says on all correspondence, emails and T&C’s that FROM 8pm our software will conclude the auction when bidding falls below a certain level. This helps our sellers get the best prices for their bottles and also stops bidders from getting sniped in the dying seconds. Thank you

Rated 5 out of 5 stars

Simplicity at its finest

Simplicity at its finest. Bid on an item, if you win it, pay for it and receive it a couple of days later. No faffing around. Simple.

5 June 2023
WVA Whisky Auctions logo

Reply from WVA Whisky Auctions

Thank you very much.

Rated 3 out of 5 stars

Did not like the fact that the auction…

Did not like the fact that the auction finished at a specific time and then further bids were invited.When the hammer goes down on any other auction, the bid is won.

2 May 2023
WVA Whisky Auctions logo

Reply from WVA Whisky Auctions

Hello Nigel

We are sorry you did not understand our auction end process fully, it does not state anywhere that our auctions end at 8pm, it says on all correspondence, emails and T&C’s that FROM 8pm our software will conclude the auction when bidding falls below a certain level. This helps our sellers get the best prices for their bottles and also stops bidders from getting sniped in the dying seconds. Thank you

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