WUH24 - Weigel Unger GmbH Reviews 1,781

TrustScore 1.5 out of 5

1.7

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Rated 4 out of 5 stars

The company fixed the problem. I will buy further articles from them in the bear future. A company that solve problems quickly. This company confirmed that they did sell TECE original drainline... See more

Company replied

Rated 4 out of 5 stars

Very good. Please write an english version of your website. Et également une version en Français. Danke.

Company replied

Company details

  1. Bathroom Remodeler
  2. Kitchen Supply Store

Information provided by various external sources

WUH24 ist Ihr kompetenter, zuverlässiger und freundlicher Fachhandelspartner in den Bereichen der Badausstattungen, Sanitärinstallationen, Heizungen, Lüftungsanlagen, Klimaanlagen, Solaranlagen und Entwässerungssysteme. Bei uns erhalten Sie ausschließlich qualitativ hochwertige Fachhandelsprodukte in originalen Herstellerverpackungen. Wir liefern Badewannen, Duschwannen, Badarmaturen, Spültischbatterien, Kopfbrausen, Handbrausen, Spülkästen, Drückerplatten, Vorwandelemente, Wand-WC, Keramiken, Duschrinnen, Duschabtrennungen, Wasserfilter, Pumpen, Wasserzähler, Wärmezähler, Hebeanlagen, Gasheizungen, Fußbodenheizungen, Heizkörper, Wandheizungen, Verbundrohr-Systeme, Steckverbinder-Systeme, Warmwasserspeicher, Badlüfter, Klimaanlagen, Ersatzteile und vieles mehr.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

2K reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

too slow, poor communication, lost customer

After 10 days stock item still not sent

1 November 2015
Unprompted review
WUH24 - Weigel Unger GmbH logo

Reply from WUH24 - Weigel Unger GmbH

Wir entschuldigen uns für die verspätete Lieferung, für den Käufer sehr unangenehm. Der Käufer hatte mehrere Bestellungen über einen Zeitraum von 2 Monaten getätigt und von uns erhalten. Es gab keine Probleme oder Verzögerungen, ansonsten hätte der Käufer nicht erneut bei uns bestellt. Wenn Lieferverzögerungen kurzfristig bei vorrätigen Waren auftreten, senden wir dem Käufer innerhalb von 2 Werktagen eine Lieferinformation. Es kann in Einzelfällen dazu kommen, dass ein bestellter Artikel nicht sofort lieferbar ist, auch wenn dieser als - Lagerware - gekennzeichnet ist. Wir möchten an dieser Stelle informieren, dass der Käufer bereits kontaktiert wurde, um die Angelegenheit und Bewertung zu klären. Wir sind täglich sehr bemüht, alle Kundenbestellungen umgehend zu bearbeiten und auszuliefern. Wenn der Käufer nicht reagiert, bleibt unser Kommentar in dieser Form stehen.

Rated 4 out of 5 stars

You can trust this company. They first delivered the wrong product but sent new products after having been notified about their mistake.

The company fixed the problem. I will buy further articles from them in the bear future. A company that solve problems quickly.

This company confirmed that they did sell TECE original drainlines. I ordered TECE drainlines on the webshop. I got Artiga, instead of TECE. The Artiga looks "cheaper" and is not etchmarked TECE as the original.
It will be VERYminteresting to see how they will try to get out of this SCAM. We are about to install next week!
Stay away from companies that do not deliver what they claim that they sell. That is my only recommendation to all potential customers. Do not trust this company!

30 August 2014
Unprompted review
WUH24 - Weigel Unger GmbH logo

Reply from WUH24 - Weigel Unger GmbH

Rated 5 out of 5 stars

Excellent store, highly recommendable!

My order arrived very fast, even though the store is located in Germany and I am from Romania. I really liked that they took extra care in packaging so that every item arrived in perfect condition.
All in all an excellent buying experience!

30 January 2014
Unprompted review
Rated 4 out of 5 stars

Super. Ca marche très bien avec la France.

Very good.
Please write an english version of your website.
Et également une version en Français.
Danke.

6 February 2012
Unprompted review
WUH24 - Weigel Unger GmbH logo

Reply from WUH24 - Weigel Unger GmbH

Angebot, Bestellung, Vertragsschluss und Kommunikation (Statusmeldungen) erfolgen auschließlich in deutscher Sprache. Fragen beantworten wir auch in englischer Sprache.

Offer, order, contract and communications (status reports) occur exclusively in German. Questions will be answered in English.

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