Wrist-Band Reviews 

1,270
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 151 reviews, reviewers had a great experience with this company. Customers frequently mention that the ordering process is simple and the digital previews help ensure the design is correct. People are extremely happy with the fast delivery, helpful service, and the high quality of the custom wristbands they receive. However, some people mentioned that their orders arrived later than expected or faced unexpected shipping delays. A few reviewers also noted occasional problems with product sizing or noticed that the printed ink started fading quickly. Some consumers additionally reported difficulties when trying to get support or correct mistakes on their custom items.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the vibrant colors,... See more

Order

Consumers find order experiences to be mixed, with many praising the quick, simple website design and helpful... See more

Quality

Clients share positive opinions on quality, consistently highlighting vibrant colors and top-notch materials.... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast shipping times and orders... See more

Price

Customers had positive experiences with price, describing the costs as phenomenal and fair. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to order and design. The bracelets themselves weren't quite the deep black that I had hoped for (it looks more navy); but that could be because I didn't choose the correct black (there are so man... See more

Rated 4 out of 5 stars

I did not get what I thought I ordered and could not see my order form to confirm that it was wrong. I reached out to the company to request to see what my order said, or have the situation corrected... See more

Company replied

Rated 5 out of 5 stars

Easy to build. Quick turn around. I loved the promotion that was going on at the time of my purchase. Buy 100 get 200 free. Worked amazing for us since we are using them to raise money for future se... See more

Company replied

Rated 5 out of 5 stars

Wristbands were perfect. I had ordered over 15000 two weeks before. Found out the school system inadvertently left off another 800 students. Notified on a Friday they needed them on Monday and orde... See more


Company details

  1. Fashion Accessories Store

Written by the company

Wrist-Band.com has been manufacturing custom promotional products since 2008, growing from a small garage operation into one of the most established names in the industry — earning a spot on the Inc. 500 list along the way. We started with custom silicone wristbands and have since expanded into a full promotional product line: lanyards, keychains, badges, custom apparel (t-shirts and hats), drinkware (can coolers, bottles, and mugs), and bags & totes. Our customers include fundraisers, schools, businesses, awareness campaigns, sports teams, and events of every size — from small nonprofits ordering 100 items to enterprise clients ordering tens of thousands. What sets us apart is straightforward: responsive customer service available 24/7, accurate online proofing so what you see is what you get, and consistent product quality order after order. We stand behind every product we ship.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 39% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(1,270)

140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful!

The wristbands I ordered were beautiful! They also arrived earlier than I expected. At the time I ordered, they also had a deal where I was able to get some free ones which was nice in case they are needed. I randomly found this company on the Internet and their quality product has been perfect for the kids in my classroom.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

It was very easy for me to find what I…

It was very easy for me to find what I wanted and to pick the font and a small pic to go with it. I was amazed on how fast my order was delivered to me. I won't truly know how well the wrist bands will be received because they are for a cruise in March but so far my best friend and I love them

31 October 2025
Unprompted review
Rated 1 out of 5 stars

Stay away

Sent product with misspellings and spaces.
Promised remake by date needed.product was never made. Obviously didn’t receive by date needed even though promised. Still waiting for correct order.
Stay away?

26 October 2025
Unprompted review
Rated 4 out of 5 stars

Shipment was on time

Shipment was on time, size of band was not marked very good and one of the icons had the head of the developer cut off.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Wristbands were perfect

Wristbands were perfect. I had ordered over 15000 two weeks before. Found out the school system inadvertently left off another 800 students. Notified on a Friday they needed them on Monday and ordered them express. Delivered as promised Monday morning. I had my doubts but very satisfied with results.

24 October 2025
Unprompted review
Rated 1 out of 5 stars

Harassment

This company keeps calling me at 6am in the morning daily to chase an order that is not yet complete bordering on harassment. Twice I have tried to make a large order and they will not send a sample despite this being an option on the website and after confirming twice with their customer service reps. Multiple sales email a day, early morning automated phone calls but hard to speak to anyone in person. Avoid

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Top notch company

The company is very professional and the bracelets were superb! I like how they gave me an additional 100 just because I ordered 100 that I did not think I would need but I definitely needed and it was amazing. Your company is just top-notch!

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Fast


Fast, quality, excellent product - exactly as ordered and even FREE wristbands included for ordering!

22 October 2025
Unprompted review

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