USB Silent Fly Trap - NOT Effective! The swarms of flies in my upstairs bedroom were driving me crazy, crazy enough to purchase a device on-line, without checking customer reviews from an outside sou... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
This company is a complete scam. The product description did not support the actual product. They refused to send a return label, suggesting I “gift” the product. Very disappointed that it showed up f... See more
This page shouldn't exist. I ordered two cameras and never received them. I asked for a refund and they just sent me fake links. I read several comments and I'm not the only one with problems. Just a... See more
I ordered a posture corrector, which did not work for me. I asked to return it and after writing numerous emails and having to ask each step of the way what to do, I finally mailed it back. The comp... See more
Company details
Written by the company
The place to find the most affordable Home and Garden products. We promise good prices, fast shipping and great customer support.
Contact info
Nikifor P. Konstantinov Str 7, 4400, Pazardzhik, Bulgaria
- +1 703 520 7785
- contact@wrapango.com
- wrapango.com
1.9
Poor
227 reviews
Hasn’t replied to negative reviews
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Ann from Wrapango was very helping with…
Ann from Wrapango was very helping with my return. It was a simple process, and I would for sure recommend others. Thnx Ann, I greatly appreciate your help.
7 January 2023
Unprompted review
Reply from Wrapango
Dear Jason,
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our customer service team. We always strive to provide swift, efficient, and reassuring support to alleviate any worries our customers might have.
Your satisfaction is our top priority, and we're thrilled to know we were able to uphold our commitment to you.
We look forward to seeing you return to our store again soon!
Have a great day ahead!
Wrapango Team
GE RPWFE Water Filter Scam
Would give this purchase from Wrapango zero stars if I could. The GE replacement filters advertised to be compatible with GE French door refrigerators do NOT contain the chip needed to reset the water dispenser. Their customer service department is a complete hassle to deal with and has thus far not refunded the transaction despite advertising a 100% guaranteed refund policy.
12 January 2023
Unprompted review
Reply from Wrapango
Dear Mick,
We're genuinely sorry to learn about your experience.
We're committed to rectifying any hiccups and turning your experience into a positive one.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
Scam! Do not order from Wrapango
Ordered a refrigerator filter on 12/12/22. To date 01/07/23 still have not received. they promised a 7-10 day delivery. Didn’t happen. Then they said it must be lost and gave me a new tracking number which didn’t work. Then I asked for a refund. They told me it was on its way with another new tracking number. Still apologizing and blaming delays in shipping and ignoring my refund. Do not order from this company. I believe they are a scam.
12 December 2022
Unprompted review
Reply from Wrapango
Dear Eileen
We're genuinely sorry to learn about your experience. Our ultimate goal is for our customers to have a seamless and enjoyable journey with us. It sounds like we missed the mark this time, and for that, we're truly sorry.
We're committed to make it right to you.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
GE water filter rpwfe
GE water filters RPWFE did not have the required RFID chip to work with our refrigerator. Ann at WRAPANGO acknowledged the problem and promptly refunded our credit card.
4 January 2023
Unprompted review
Reply from Wrapango
Hi Cecilia and Jackson,
I'm really sorry to hear your experience with us has made you feel this way, we only ever want our customers to enjoy their shopping journey with us.
We took the extra step to check if we’ve already resolved your issue and it looks like we have refunded you already. We hope you are satisfied with the resolution and we’d be happy to see you again in our store so we can prove you better.
Thank you!
Have a lovely day!
Wrapango Team
TOTAL SCAM— STAY AWAY!!!!
Total scam. Got suckered, items are totally useless and nonfunctional. Stay away.
17 November 2022
Unprompted review
Reply from Wrapango
Dear Joellen,
We're genuinely sorry to learn about your experience. Our ultimate goal is for our customers to have enjoyable journey with us. It sounds like we missed the mark this time, and for that, we're truly sorry.
We're committed to make things right.
If you'd like, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form and we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for for bringing this to our attention.
Best regards,
Wrapango Team
I bought a GE water filter that was…
I bought a GE water filter that was fake!
I emailed the company and got a reply telling me to take the chip out of my legit GE water filter. That was a flop. Emailed them back and was offered a credit to the company. After several refund requests on my part they issued the refund in full. Be persistent!!!
15 December 2022
Unprompted review
Reply from Wrapango
Hi Cara
I'm really sorry to hear that your overall experience was somewhat mediocre.
We appreciate our customers and try to resolve all misunderstandings and issues as soon and as smooth as possible.
We took the extra step to check if we’ve already resolved your issue and it looks like we have refunded you already. We hope you are satisfied with the resolution and we’d be happy to see you again in our store so we can prove you better.
Thank you!
Have a lovely day!
Wrapango Team
Online CCP Chinese ecommerce advertised on Facebook with local Bulgarian address
This is an online CCP Chinese ecommerce website that deceptively used a local business Bulgarian address to sell low quality cheap Chinese made products. The worst part is that they use Facebook to reach their audiences and Facebook do not care about the integrity and quality of this CCP company. I've personally ordered following 3 items from this website and have to admit the quality is terrible. Item #1 is a "Full range all-around detector" device that advertised to detect any hidden wireless surveillance devices. Product came in cheap paper box and device was wrapped in simple plastic. One page (12" long) instruction sheets have usage instructions that are hard to follow and in very small prints. Device failed to detect any of my Ring, Wyze or Samsung wireless cameras unless I pointed it directly at them for a long time. 2nd item ordered was 165' string of white LED lights. Product came in a plastic bag with no sticker or label to indicate who the manufacturer was or its content. Does not even have a spool as shown on the website. If any consolation, the device works but feel cheap due to its low quality packaging. 3rd item ordered was 1 TB SSD drive. Again, packaging was low quality paper box and the device is unreliable in saving data on it. I had data copied to it disappeared and the read/write access time to/from the device way too long for an SSD device. I've since bought locally an SSD device that costs more but have more peace of mind in ensuring that all my sensitive data will be preserved.
2 January 2023
Unprompted review
Reply from Wrapango
Dear Son,
We're committed to rectifying any hiccups and turning your experience into a positive one.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
They are thieves...
They are thieves.... ordered one thing.... got another.... now they want me to pay to fix their mistakes.... taking no ownership of their actions only taking my money.... don't use
1 January 2023
Unprompted review
Reply from Wrapango
Hello,
We're genuinely sorry to learn about your experience. Our ultimate goal is for our customers to have a seamless and enjoyable journey with us. It sounds like we missed the mark this time, and for that, we're truly sorry.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form and we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
Excellent customer service
Excellent customer service. I had a bit of a problem and they were courteous and super quick to help resolve it. Would recommend.
24 December 2022
Unprompted review
Reply from Wrapango
Dear Annie,
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our customer service team. We always strive to provide swift, efficient, and reassuring support to alleviate any worries our customers might have.
Your satisfaction is our top priority, and we're thrilled to know we were able to uphold our commitment to you.
We look forward to seeing you return to our store again soon!
Have a great day ahead!
Wrapango Team
Worst piece of junk
The stretchy expandable hose was used three times. The female connection to the faucet broke. It was plastic. Could not be fixed, could not be replaced or returned (past the 30 days deadline) and had to be tossed. Worst piece of junk. And it was not cheap!
6 December 2022
Unprompted review
Reply from Wrapango
Hello Gracia,
I'm truly sorry to learn about your experience with our expandable hose. Our ultimate goal is for our customers to have a seamless journey with us. It sounds like we missed the mark this time.
If you can email us, we can have a look at your order and see how we can resolve it.
We appreciate our customers and we strive to have the best possible solutions when an issue occurs.
I look forward to resolving this matter for you and restoring your faith in us.
Best wishes,
Wrapango Team
Ships direct from China - Fake reviews
The product shipped straight from China, this is drop-shipping at it's worse!
The reviews aren't dated on wrapango but if you go to judge.me, coincidentally all the reviews are from the same date Jan 03, 2020, 3 years ago!
Basically, wrapango is alibaba with fake reviews
1 December 2022
Unprompted review
Reply from Wrapango
Dear Sebastien,
Thank you for taking the time to express your concerns regarding our product's authenticity and the reviews found on our platform. We value your feedback and take these matters very seriously.
We appreciate our customers and we strive to have high-quality products at competitive prices.
Thank you again for bringing this to our attention. Your feedback helps us maintain a trustworthy platform for all customers.
Best regards,
Wrapango Team
I made a purchase for a machine called…
I made a purchase for a machine called 5 in 1 machine from the above vendor. The whole purchase is a scam. They offer a refund within 30 days if the customer is not satisfied copies attached.
I received the box damaged. The machine purchased was not in its original box inside, it was in Styrofoam. Some of the paddles of the machine had dirty bubble wrap and some did not have any wrapping. The machine looks used, the outlets where you plug in the paddles are discolored. There are no manuals included.
I tried contacting the vendor and now they are saying they will give me 50%, when there website clearly states a refund within 30 days, customer satisfaction.
This company is a fraud.
12 December 2022
Unprompted review
Reply from Wrapango
Dear Ou
We're genuinely sorry to learn about your experience. Our ultimate goal is for our customers to have a seamless and enjoyable journey with us. It sounds like we missed the mark this time, and for that, we're truly sorry.
We're committed to rectifying any hiccups and turning your experience into a positive one.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
Purchased 8TB SSD elsewhere
Just purchased a 8TB SSD directly from Samsung for ~$650. Wrapango is selling a non-brand 30TB SSD for UNDER $90. Their pricing doesn't make sense.
16 December 2022
Unprompted review
Reply from Wrapango
Hey Christian,
We strive to have the best possible quality at affordable pricing.
We genuinely care about our customers and in case there is an issue, our customer care department is there to help you.
If you still haven’t contacted us, please do so when you have a chance at contact@wrapango.com with your order information so I can investigate what's happened.
Thank you,
Wrapango Team
Counterfeit or stollen GE Filter RPWFE
They sold me counterfeit or stollen GE RPWFE filters, and then they send you an email to tell you to try to carefully remove and reuse the id tag. There should be a NO-STAR option.
8 December 2022
Unprompted review
Reply from Wrapango
Dear James,
We're genuinely sorry to learn about your experience. Our ultimate goal is for our customers to have a seamless and enjoyable journey with us. It sounds like we missed the mark this time, and for that, we're truly sorry.
We're committed to rectifying any hiccups and turning your experience into a positive one.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
Total SCAM - Defective Product - not worth the savings!
I didn't get to check the reviews and ordered a GE water refrigerator filter - waited for almost a month and came a defective one - totally not working!!! No wonder it was $35.00 while on Amazon it was $59.00. Not even worth the wait and the disappointment to order from this website. Do not order anything from this website. It was a scam!!
27 November 2022
Unprompted review
Reply from Wrapango
Dear Nina
We're genuinely sorry to learn about your experience. Our ultimate goal is for our customers to have a seamless and enjoyable journey with us. It sounds like we missed the mark this time, and for that, we're truly sorry.
We're committed to rectifying any hiccups and turning your experience into a positive one.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
Total hoax GE refrigerator water filter
Total hoax. I ordered refrigerator water filters. These do not have the computer chip. Not only do they not work, the refrigerator water and ice won't dispense at all with these. I'm furious with Wragango and with GE.
Stay far away from these guys! No refunds either!
7 December 2022
Unprompted review
Reply from Wrapango
Dear Rich,
We're genuinely sorry to learn about your experience It sounds like we missed the mark this time, and for that, we're truly sorry.
We appreciate our customers and if ever there is a problem, our customer care department is there to help you.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form and we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Best regards,
Wrapango Team
Wrapango doesn’t deserve even a one…
Wrapango doesn’t deserve even a one star rating. Don’t buy from them, it’s a total scam. They’ve sent me a cheap not working external drive and refuse to make a refund.
20 November 2022
Unprompted review
Reply from Wrapango
Dear Leah,
We're genuinely sorry to learn about your experience. It sounds like we missed the mark this time, and for that, we're truly sorry.
We're committed to rectifying any hiccups and turning your experience into a positive one.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
I purchased a product and it stopped working in 2 months.
I purchased a product — cavitation equipment and it stopped working in less than 2 months and after using it 4 times. No one expects to pay $175 for equipment and not be able to use it for at least 1 year. I contacted customer service and they referred me back to their 30 day guarantee and declined to help me.
23 November 2022
Unprompted review
Reply from Wrapango
Hi Deborah,
I'm really sorry to hear your experience with us has made you feel this way, we only ever want our customers to enjoy their shopping journey with us.
We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. It seems we fell short this time, and for that, I sincerely apologize.
If you still haven’t contacted us, please do so when you have a chance at contact@wrapango.com with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Thank you,
Wrapango Team
Never received the item I ordered back…
Never received the item I ordered back in October. Won’t respond to my emails inquiring about where it’s at or for a refund. Total scam don’t use!! update: finally received the filter. The packaging was a mess and after all this it doesn’t work. Feels like it’s an empty canister. Definitely do not recommend using this company.
1 December 2022
Unprompted review
Reply from Wrapango
Dear Tara,
We're genuinely sorry to learn about your experience. Our ultimate goal is for our customers to have a seamless and enjoyable journey with us. It sounds like we missed the mark this time, and for that, we're truly sorry.
We're committed to rectifying any hiccups and turning your experience into a positive one.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
Best Customer Service Ever!
I have never ordered something on line and received an email thanking for my order and also communicating back to me when I had a few questions about the delivery. It seemed very personal, almost better than my in store experiences. The duffel bag arrived in a timely manner and the quality was great. I’ve already ordered another one. Thanks again Wrapango for great customer service.
26 November 2022
Unprompted review
Reply from Wrapango
Dear Carol
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our customer service team. We always strive to provide swift, efficient, and reassuring support to alleviate any worries our customers might have.
Your satisfaction is our top priority, and we're thrilled to know we were able to uphold our commitment to you.
We look forward to seeing you return to our store again soon!
Have a great day ahead!
Wrapango Team
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