Wraith Energy Reviews 63

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products for their high quality and delicious, varied flavors, often highlighting the absence of a chalky texture found in other brands. Many appreciate the energy boost without the sugar crash, finding the taste superior and the balance of flavors spot on. People also commend the fast delivery and the overall positive experience when ordering. However, some customers have expressed dissatisfaction with the order and delivery process, reporting significant delays and unfulfilled orders, with some customers having difficulty resolving issues due to lack of response. A few other people also felt that some products had a grainy or powdery consistency, despite various mixing methods, and that certain flavors lacked description or were unappealing.

What people talk about most

Product

Customers consistently note positive experiences with product quality and taste. Many praise the wide variety... See more

Quality

Clients share positive opinions on quality, frequently praising the delicious and high-quality products. Many... See more

Order

Reviewers mention ambiguous feedback about order. Some customers report positive experiences, with fast... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While many customers praise fast and reliable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A Twitch streamer I follow promotes Wraith and it's energy products and I had been meaning to try them out since the standard canned brands were just becoming unsustainable financially. Admittedly I d... See more

Rated 5 out of 5 stars

Brilliant website with great offers always available,fast delivery and email support.I tried the orange sherbet and it’s up there with my favourite Wraith flavours for sure,just sweet enough with a ni... See more

Rated 5 out of 5 stars

This was my first time ordering from Wraith Energy (recommended by family), though I’d already tried a few of their drinks before - and loved them. Royal Mail were just a bit slow with tracking... See more


Company details

  1. Soft Drinks Shop

Written by the company

Gaming Energy Drink — Wraith keeps you on top of your game for longer. Over 25 flavours and packed with vitamins. Wraith Energy: The Best and Most Affordable Alternative to Typical Energy Drinks. Here you can read Trustpilot Customer Service reviews for Wraith Energy.


Contact info

3.9

Great

TrustScore 4 out of 5

63 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Brilliant First Order - Top Notch Customer Service

This was my first time ordering from Wraith Energy (recommended by family), though I’d already tried a few of their drinks before - and loved them.

Royal Mail were just a bit slow with tracking updates, so I emailed Wraith to check in. They got back to me really quickly, confirmed everything was fine, and honestly couldn’t have been more helpful. Friendly, down-to-earth, and even managed to throw in some hydration-based banter - which definitely made the whole thing more enjoyable. So refreshing (pun fully intended) to deal with real people instead of robotic replies.

The order arrived on time just like they said it would. I haven’t had the chance to try anything from this order yet (currently at work), but based on past experience, I already know it’s going to be great.

Cracking service, great brand - deserves way more hype than it gets.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

The new formula blew me away!

The new formula blew me away!
Slayer mango was already my go to but now it's like actual mango juice with a boost.
It's got a thickness to it that reminds me of rubicon and no grainyness now.

7 June 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love Wraith

Absolutely love Wraith. Products are high quality and delicious. Customer service is always extremely helpful if you have any issues. I am a regular customer and am very happy with all the products I have tried to date. Highly recommend.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent flavour

Excellent flavour with none of the Chalky texture that comes with some powdered energy drinks!
Deliveries are always fast and value for money has always been top notch (same with customer service)

19 June 2025
Unprompted review
Rated 4 out of 5 stars

Healthier Energy

A Twitch streamer I follow promotes Wraith and it's energy products and I had been meaning to try them out since the standard canned brands were just becoming unsustainable financially. Admittedly I do miss the carbonation but the flavours and the increase of water intake is a definite win. The customer service were also quick and helpful to respond which was helping when being shipped from abroad. Wish there was a blue raspberry or more sour flavours were available

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Wraith energy is by far the best…

Wraith energy is by far the best alternative I’ve found for energy drinks and I’ve tried a few, the flavours are extremely tasty and the new hydration and new mouth feel just made the brand so much better

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Five ⭐ service all round

Fantastic service from start to finish.

Great offers to get started off, especially with so many weird and wonderful flavours to try.

Only problem now is that every one of the flavours have been great so isn't helpful for deciding my next order.

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Orangey goodness

Brilliant website with great offers always available,fast delivery and email support.I tried the orange sherbet and it’s up there with my favourite Wraith flavours for sure,just sweet enough with a nice tang,no grittiness,reminds me of those double dip sherbet things you can get 👍

6 June 2025
Unprompted review
Rated 1 out of 5 stars

Ex-Partner with wraith

So ive been a partner for years with wraith. The customer support has always been great. This time i ordered the "Terrifier" bundle which in all honesty felt a bit over priced. The "Apple and cranberry" has no flavour, Which is a surprise, I am saddened that they have not kept up with having decent flavours, Over the years the odd shaker incident would be replaced swiftly, the What the duck t shirt disintegrated faster than a tub, I know it wont matter to much to them, but i feel disappointed in this especially as i brought folks into the family, and supplied people over seas with wraith. I feel let down. And onto the next "Standard delivery" which royal mail suggests its 24 hours tracked, Yet my delivery was sent at 10pm on a friday and finally arrived on a wednesday, felt lazy. Especially as i ordered it on the thursday. Oh well Good luck to them.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Better than the rest.

Better than the rest.
The flavours are superior. The packaging fun and great to get the right amount of serving. Literally better than other similar brands. I've tried a few and I can honestly say these are hands down my favourite. I always get the samples as I get new flavours, without having 'a tub' so can cycle through the mega choice that wraith has at will.
Also just by chance my nick name is Raith. So close I had to shop here.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Great Flavour Balance

Mojito is minty, limey and sherberty and tastes amazing. The balances between flavours is spot on unlike other energy drinks that just taste generically sweet Wraith have genuine range of flavours. Energises and doesnt cause a crash.

24 April 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Normally I drink sneak and love it so I thought I’d give wraith a try. Big mistake, huge. I spent a lot of money buying the terrifier 3 bottle and blueberry and raspberry lemonade, I also got a try out pack of sachets and another 40 serving tub of battlegum. The flavours are really good. However the drinks themselves are really vile. Very grainy and powdery tasting despite trying different methods of mixing it all ends up the same. It’s really unpleasant which is a shame as if this wasn’t an issue I would have continued buying wraith energy.

5 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing staff, amazing taste, amazing quality of shaker cups.

I purchased a multipack of 20 sachets and it came with a shaker cup, the offer that I got (which is standard for all, except a discount code I used) - it was amazingly priced in comparison to other providers and I can tell you from sampling different flavours from Wraith Energy to others, the taste of this was was great and the depth of taste hit the spot..

Along with the support staff, they are great and amazing at responding to emails and even helped me with other things (related to Wraith) - so, I truly believe the company in itself is amazing, with amazing staff members.

I will definitely come back to these guys (I'm just awaiting an email to see the variety of flavours that the staff love, so I can try them ;) soooo!)

16 April 2025
Unprompted review
Rated 5 out of 5 stars

I had a really great experience with Customer services

I had a really great experience with Wraith. I initially ordered a flavour that it turned out I really didn't like. I emailed wraith about this as I honestly felt like it was way off (I later learned in the Facebook group that a lot of people are iffy with the lime flavours).
They offered me a replacement tub to try again and also sent me a free sample set of other flavours to try.

Customer service were amazing and I've now learned that DMT and peach iced tea are two of the top flavours going for me, including other brands.

The CS I spoke to was Dinky who was really professional and helpful, definite shout out there - thank you

As well as this, I posted about the first flavour in the Facebook group and the Facebook social media representative also made the offer to send free samples to try. Really appreciate them going above and beyond.

19 March 2025
Unprompted review

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