wpXPRESS Reviews 9

TrustScore 4.5 out of 5

4.3

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Company details

  1. Web designer

Written by the company

wpXPRESS provides full-service WordPress site development, hosting, and support. Our WordPress support plans are offered at various levels and can include building a new site from the ground up with no huge upfront investment, access to premium plugins and themes, content and other changes as requested, managed hosting optimized for WordPress, daily backups, site maintenance and updates, site security, SEO and analytics, and more. At wpXPRESS we take care of your website, so you can take care of business. We save you time, money, and give you peace of mind.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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Rated 5 out of 5 stars

Excellence in Web Services

I have been working with wpXPRESS website building systems for a couple of months now. It's the first time I have had a paid website support subscription (via my work, Boxcar plan at just $159/mo, unlimited 30-minute projects, etc). At first, I couldn't believe anyone would pay for this service as I never have; I suppose I've always had more time than money to invest in my personal websites.

I was a bit concerned over the price and what "you" get for the price and was nearly thinking of suggesting to the business that they cancel the monthly subscription and allow me to handle to website. Since gaining the experience of working with and taking advantage of the 30-minute projects these past two months, I realize that $159 Boxcar is a tremendous value for small businesses. I know as I have worked on my personal websites for 100's of hours in the past, back in the day when I didn't value my time, or couldn't justify the business expense with my meager ability to get by on my own web-building knowledge.

Still, with taking advantage of expertise, I thought, "Wow, wpXPRESS really has you hooked into relying on them", but I have found this is simply not the case. If you want to learn and know what they're doing so you can handle the same details yourself, simply ask. Three times in two months I have submitted projects for them to do, but also asking them to explain to me how they do it so I can do it in the future, and every time, they complete the project and send me an easy-to-follow tutorial of How-To of what they just did. The tutorials have even included videos they produce as they do my specific project, recording and explaining as they go, speaking to me, by name, and following-up to make sure I am satisfied with their work, everything is displaying and functioning how I want it, and making sure that the tutorial they sent is sufficient. Is it always sufficient? Yes, it is. If I wanted to replicate the project they just completed, I now have the tools to do the exact same thing, step-by-step.

So, do they really have someone hooked by "reliance" on their expertise? No, they don't. How they really have me hooked is knowing the value of my time, and the very low cost of their service. A mere $159/mo likely saves our small business 30-40 hours per month (an average of $4 per hour at 40 hours per month). Does any small business really have the time to devote 30-40 hours per month on web building when they're lacking the skills, still needing to hire someone to fix their work? What rate would you expect to pay for someone to come in and fix all of your errors? I'd be comfortable in saying that it would be more than $159/mo (which includes unlimited 30-minute projects, plus free step-by-step tutorials). By rough calculations, it saves the small business I'm working for about $621/mo in wages.

Thus far I have worked with Tevya, Roge, and Patricia support specialists with wpXPRESS. They have simply been amazing to work with. They are responsive, attentive, courteous, professional, and experienced. They get the job done, they do it right, and they follow-up. I have yet to have a bad experience with wpXPRESS. Our subscription is a tremendous value! I would really recommend them to any small business, wpXPRESS is a great value and investment for your business.

Small businesses, you don't have more time than money at the low rate and value of this investment in your business. wpXPRESS' low rates is a small price to pay, and a solid investment in your web presence. Anyone can be mediocre when you're paying yourself $4 per hour. The world is online, wpXPRESS can take YOU there.

29 April 2020
Unprompted review
Rated 5 out of 5 stars

Tevya and his team are simply amazing. Responsive, qualified and easy to work with.

Tevya and his team are simply amazing. They are so responsive, easy and pleasant to work with and highly qualified. Whatever task I have or question I come across, they are always there within hours with my answer or task accomplished. They're really a vital partner and certainly one of the best suppliers I have ever worked with. I am so glad they were referred to me by my marketing agency and now I would be happy to refer them for their excellent wordpress support.

1 November 2019
Unprompted review
wpXPRESS logo

Reply from wpXPRESS

Wow! Thanks so much for this Luci. It means so much to hear these kind words. It also keeps us motivated to keep providing this level of WordPress support and service. Plus finding ways to always improve and do better. We're so glad you were referred to us as well and really enjoy working with you on your website.

Rated 5 out of 5 stars

Very satisfied with the level of service, care and professionalism.

Very satisfied with the level of service, care and professionalism provided by Tevya and his team at WordXpress. I am happy with all of the modification to my website and the work they do in the background to assure that my website is up and running at it best!

18 October 2019
Unprompted review
wpXPRESS logo

Reply from wpXPRESS

Thank you so much for the kind words Johanne! It's feedback like this that tells us we're accomplishing our mission of providing amazing WordPress website support and maintenance. We love working with you and your website.

Rated 5 out of 5 stars

valuable asset

WordXpress has been a valuable asset to my business as they manage my website. Such a time saver to not have to figure it out myself! When I request changes or additions to my website I know it will be done well and in a timely manner. When any issues come up Tevya is right there to make sure everything is beyond satisfaction.
They provide monthly reports with analytics, performance, back ups and more.
I am grateful for and highly recommend WordXpress!

16 October 2019
Unprompted review
wpXPRESS logo

Reply from wpXPRESS

Patricia, we're grateful for you as well. Super glad to have you as a WordXpress member. This kind of feedback means so much to us. It helps us know that we're on the right track. But we'll always strive to get better at WordPress support and maintenance.

Rated 5 out of 5 stars

These guys are better than good!

These guys are better than good. They take excellent care of my website. Not only that, whenever I ask them to help me make a change, it is done quickly and beautifully. The team is always there to do what is needed when it is needed. I highly recommend WordXpress!

10 October 2019
Unprompted review
wpXPRESS logo

Reply from wpXPRESS

Wow, thanks for such high praise Nancy! We love working with you and will work hard to continue deserving praise like this.

Rated 5 out of 5 stars

I'm so grateful for WordXpress

I'm so grateful for WordXpress! They respond quickly and professionally, and they get the job done! They problem solve. And they notice things that can improve my site that I wouldn't notice. I recommend them!

27 September 2019
Unprompted review
wpXPRESS logo

Reply from wpXPRESS

Thank you so much Anne! That's high praise and we really appreciate it. We love working with you as well. We're glad we've been able to improve your website and take care of your content change requests quickly (most of the time). We appreciate your patience on occasion when it's taken longer than expected. - Tevya

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